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Dll Problem (re: Kernel64.exe)


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#1 gialde

gialde

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Posted 19 December 2005 - 03:42 AM

I recently experienced a problem regarding my kernel64.exe file. When I attempt to launch a remote email/browser for my wife's employer it fails due to a run-time error '-2147023782 (8007045a)' and states a DLL initialization has failed. I run AVG and Adware Filter. I believe it is looking for this kernel64 file in my registry as I receive an error on startup stating it cannot execute the kernel64 line (that's not the exact message but something to that effect). I would like to solve this problem as my system is completely problem-free otherwise. I have browsed this site a bit and find your help refreshing and informative and apologize if this question has been answered elsewhere on here. Please redirect me if that is so. I'm looking forward to any help you can give. Thanks.

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#2 acklan

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Posted 19 December 2005 - 04:05 AM

Welcome to BC giadle.
The kernal64.exe is a virus. You should follow the recommendation in the HJT forum.
Please read this link, http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/, and follow it to the letter. Once you have created a HJT log please create a NEW TOPIC in the HJT forum and post it. This is the link to the HJT forum, http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ .
Once you have posted the HJT log please do not reply to your own post. The HJT Team will review your HJT log and contact you. Each computer and it's problems are unquie. The HJT Team will develop a unquie solution for your computer.
The HJT Team looks a the number of replies and if they do not see 0 replies they assume you are being help and will pass you over delaying you getting the help you deserve.
Please be patient and you will be helped.

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