Posted 24 February 2011 - 03:59 PM
I have an HP Pavilion Desktop running Windows 7 Ultimate (AMD processor). Started working this morning and my Logitech USB wireless mouse didn't work. Tried it in another computer and it worked fine. Got a message when I plugged in the dongle that said "one of the USB devices attached to this computer malfunctioned and the computer does not recognize it." I talked to both HP and Logitech. I updated the Logitech drivers (Setpoint 6.20), but that didn't help. HP wants me to do a system restore, which I am loathe to do (the last time it totally trashed my computer).
It seems that there is either a corrupted windows registry key or a defective USB driver. When I go to Driver File Details, it says that the Driver file is C:\Windows\system32\DRIVERS\usbfilter.sys, provided by AMD, version 18.104.22.168 built by WinDDK in 2009. I don't know how to fix this. I downloaded a registry repair program--but it did nothing. I can't find updated drivers for the one named above.
Can anyone help?