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Wireless USB Mouse quit

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#1 pwkaplan


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Posted 24 February 2011 - 03:59 PM

I have an HP Pavilion Desktop running Windows 7 Ultimate (AMD processor). Started working this morning and my Logitech USB wireless mouse didn't work. Tried it in another computer and it worked fine. Got a message when I plugged in the dongle that said "one of the USB devices attached to this computer malfunctioned and the computer does not recognize it." I talked to both HP and Logitech. I updated the Logitech drivers (Setpoint 6.20), but that didn't help. HP wants me to do a system restore, which I am loathe to do (the last time it totally trashed my computer).

It seems that there is either a corrupted windows registry key or a defective USB driver. When I go to Driver File Details, it says that the Driver file is C:\Windows\system32\DRIVERS\usbfilter.sys, provided by AMD, version built by WinDDK in 2009. I don't know how to fix this. I downloaded a registry repair program--but it did nothing. I can't find updated drivers for the one named above.

Can anyone help?

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#2 cryptodan


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Posted 24 February 2011 - 04:18 PM

Right click on My Computer then go to Properties. On the resulting window click on Device Manager on the left hand side, and then go to the USB Devices and remove all that you see, and then reboot.

Upon windows starting up, you will be prompted with new hardware detected Windows and just let it reinstall the USB Devices.

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