Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Wireless USB Mouse quit


  • Please log in to reply
1 reply to this topic

#1 pwkaplan

pwkaplan

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:28 AM

Posted 24 February 2011 - 03:59 PM

I have an HP Pavilion Desktop running Windows 7 Ultimate (AMD processor). Started working this morning and my Logitech USB wireless mouse didn't work. Tried it in another computer and it worked fine. Got a message when I plugged in the dongle that said "one of the USB devices attached to this computer malfunctioned and the computer does not recognize it." I talked to both HP and Logitech. I updated the Logitech drivers (Setpoint 6.20), but that didn't help. HP wants me to do a system restore, which I am loathe to do (the last time it totally trashed my computer).

It seems that there is either a corrupted windows registry key or a defective USB driver. When I go to Driver File Details, it says that the Driver file is C:\Windows\system32\DRIVERS\usbfilter.sys, provided by AMD, version 1.0.14.96 built by WinDDK in 2009. I don't know how to fix this. I downloaded a registry repair program--but it did nothing. I can't find updated drivers for the one named above.

Can anyone help?

BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:12:28 PM

Posted 24 February 2011 - 04:18 PM

Right click on My Computer then go to Properties. On the resulting window click on Device Manager on the left hand side, and then go to the USB Devices and remove all that you see, and then reboot.

Upon windows starting up, you will be prompted with new hardware detected Windows and just let it reinstall the USB Devices.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users