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Fishy alert windows


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#1 Jane Test

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Posted 24 February 2011 - 01:34 PM

Hi,

I clicked on a link last night to watch something (I know, stupid) and 2-3 alert windows popped up. It had Sun/Java titles but the alert windows showed invalid certificate. It had yes/no buttons. I clicked on the corner X to close windows but the CPU spiked right after it, showing run32dll.exe. I have scanned the computer with Norton 360 and it cannot find anything. How do I know if I have been infected?

Thanks.

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#2 quietman7

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Posted 24 February 2011 - 02:09 PM

Get a second opinion by performing an Online Virus Scan:-- Kaspersky and F-Secure requires free Java Runtime Environment (JRE) to be installed before scanning for malware.
-- If given the option, choose "Quarantine" or "Cure" instead of Delete.


Please download Malwarebytes' Anti-Malware (v1.50.1) and save it to your desktop.
  • Double-click on the setup file to install, then follow these instructions for doing a Quick Scan in normal mode.
  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.
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#3 Jane Test

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Posted 24 February 2011 - 03:23 PM

I have started with ESET online but it is taking forever. It has been 10 mins and it is still at 6% downloading virus signature database. Is that because Norton is preventing it? Am I supposed to turn off Norton? I didn't think it would be safe when I am online but Eset gave a warning. What should I do?

#4 quietman7

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Posted 24 February 2011 - 03:27 PM

Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished. However, Eset has a large database to download and that can take some time to complete before getting to the scan especially if using a slow Internet connection.
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#5 Jane Test

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Posted 24 February 2011 - 07:12 PM

I had trouble running Kaspersky, it is giving some kind of license error. Eset didn't find anything. F-secure found some tracking cookies. Malwarebytes didn't find anything either. Log file is below. I also ran SuperAntiSpyware and it found Trojan.Agent/Gen-Founder and indicated C:\windows\installer\msi42.tmp. I am not sure it that's a valid warning. I am still on edge though.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5873

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/24/2011 4:02:46 PM
mbam-log-2011-02-24 (16-02-46).txt

Scan type: Quick scan
Objects scanned: 180312
Time elapsed: 6 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

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Posted 24 February 2011 - 07:19 PM

I can only go by what the scan logs show (what was detected/removed) and your description of whatever signs or symptoms of infection you are experiencing. How is your computer running now? Are there any unwanted pop-ups, security alerts, or browser redirects?
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