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Google redirects, pop ups, occasional icon-free desktop AND freeze-ups


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12 replies to this topic

#1 edna b

edna b

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  • Local time:06:30 AM

Posted 24 February 2011 - 12:55 AM

Hi,

I've been getting frequent redirects with Google and Firefox (the latter has since been removed), new window pop-ups and slowing performance that occasionally ends in a complete freeze-up (unrelated to the current -14C outside). Add to that my desktop icons are sometimes AWOL, and I'm about to get out my slide-rule. I've run Malware, AVG, Glary Utilities and nothing comes up.

I've attached my DDS and GMER logs below. Any thoughts, insight, or suggestions to put the machine out in the -14C are all appreciated.

Thanks,
Edna B.



DDS (Ver_10-12-12.02) - NTFSx86
Run by Heather White at 21:17:35.83 on 23/02/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.2.1033.18.2550.1826 [GMT -8:00]

FW: Norton Internet Worm Protection *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Heather White\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRunOnce: [oKmFdOb08200] c:\documents and settings\all users\application data\okmfdob08200\oKmFdOb08200.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxps://www.epost.ca/printing/smsx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: PCANotify - PCANotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
R1 AW_HOST;AW_HOST;c:\windows\system32\drivers\AW_HOST5.sys [2003-5-5 24365]
R1 awlegacy;awlegacy;c:\windows\system32\drivers\AWLEGACY.sys [2003-4-21 10901]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-26 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service; [x]
S3 awhost32;pcAnywhere Host Service;c:\program files\symantec\pcanywhere\awhost32.exe [2003-5-29 106496]
S3 MSHUSBVideo;NX6000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-1-10 31512]

=============== Created Last 30 ================

2011-02-19 06:46:33 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-02-19 06:46:33 -------- d-----w- c:\windows\system32\wbem\Repository
2011-02-19 06:18:58 -------- d-----w- c:\docume~1\heathe~1\locals~1\applic~1\Thunderbird
2011-02-19 06:10:21 -------- d-----w- c:\docume~1\heathe~1\locals~1\applic~1\Mozilla
2011-02-12 06:28:32 -------- d-----r- c:\program files\Skype
2011-01-27 07:06:07 -------- d-----w- c:\docume~1\heathe~1\locals~1\applic~1\Temp

==================== Find3M ====================

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: TOSHIBA_MK1234GSX rev.AH001M -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8ACFF5DC]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8ad057b8]; MOV EAX, [0x8ad05834]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x8AD8CAB8]
3 CLASSPNP[0xF7657FD7] -> nt!IofCallDriver[0x804E13B9] -> \Device\00000086[0x8AD1B9E8]
5 ACPI[0xF75AE620] -> nt!IofCallDriver[0x804E13B9] -> [0x8ADAD940]
\Driver\atapi[0x8AE06848] -> IRP_MJ_CREATE -> 0x8ACFF5DC
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskTOSHIBA_MK1234GSX_______________________AH001M__#5&35291d97&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8ACFF422
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 21:19:54.67 ===============




UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 15/02/2007 6:39:14 AM
System Uptime: 23/02/2011 8:19:20 PM (1 hours ago)

Motherboard: Intel Corporation | | MPAD-MSAE Customer Reference Boards
Processor: Intel® Core™2 CPU T5200 @ 1.60GHz | U1 | 1596/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 102 GiB total, 66.886 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 9.95 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP181: 25/11/2010 3:47:58 PM - System Checkpoint
RP182: 26/11/2010 11:08:03 PM - System Checkpoint
RP183: 28/11/2010 11:40:08 AM - System Checkpoint
RP184: 30/11/2010 11:09:24 AM - System Checkpoint
RP185: 01/12/2010 6:27:57 PM - System Checkpoint
RP186: 02/12/2010 6:44:25 PM - System Checkpoint
RP187: 04/12/2010 1:00:51 PM - System Checkpoint
RP188: 06/12/2010 9:20:06 AM - System Checkpoint
RP189: 07/12/2010 6:27:35 PM - System Checkpoint
RP190: 09/12/2010 11:04:22 AM - System Checkpoint
RP191: 10/12/2010 11:16:37 AM - System Checkpoint
RP192: 13/12/2010 4:10:44 PM - System Checkpoint
RP193: 15/12/2010 8:56:40 PM - Software Distribution Service 3.0
RP194: 16/12/2010 9:06:34 PM - System Checkpoint
RP195: 17/12/2010 9:07:22 PM - System Checkpoint
RP196: 19/12/2010 6:38:20 PM - System Checkpoint
RP197: 20/12/2010 9:01:49 PM - System Checkpoint
RP198: 22/12/2010 2:53:24 PM - System Checkpoint
RP199: 23/12/2010 3:33:02 PM - System Checkpoint
RP200: 31/12/2010 9:38:29 AM - System Checkpoint
RP201: 02/01/2011 9:10:52 AM - System Checkpoint
RP202: 03/01/2011 6:17:46 PM - System Checkpoint
RP203: 03/01/2011 7:08:14 PM - Installed FixCleaner
RP204: 05/01/2011 8:55:03 PM - System Checkpoint
RP205: 05/01/2011 11:23:38 PM - Software Distribution Service 3.0
RP206: 06/01/2011 10:31:57 PM - Software Distribution Service 3.0
RP207: 08/01/2011 3:38:34 PM - System Checkpoint
RP208: 11/01/2011 1:21:59 PM - System Checkpoint
RP209: 11/01/2011 10:12:58 PM - Software Distribution Service 3.0
RP210: 13/01/2011 9:48:47 AM - System Checkpoint
RP211: 14/01/2011 3:16:01 PM - System Checkpoint
RP212: 15/01/2011 9:07:27 AM - Software Distribution Service 3.0
RP213: 16/01/2011 11:22:27 AM - System Checkpoint
RP214: 17/01/2011 2:51:13 PM - Removed Microsoft LifeCam
RP215: 17/01/2011 11:56:56 PM - Software Distribution Service 3.0
RP216: 20/01/2011 3:45:10 PM - System Checkpoint
RP217: 21/01/2011 4:38:46 PM - System Checkpoint
RP218: 23/01/2011 9:08:44 AM - System Checkpoint
RP219: 24/01/2011 2:12:09 PM - System Checkpoint
RP220: 25/01/2011 2:44:24 PM - System Checkpoint
RP221: 26/01/2011 5:19:48 PM - System Checkpoint
RP222: 27/01/2011 12:59:35 PM - Software Distribution Service 3.0
RP223: 02/02/2011 3:08:52 PM - System Checkpoint
RP224: 03/02/2011 3:40:56 PM - System Checkpoint
RP225: 04/02/2011 5:44:03 PM - System Checkpoint
RP226: 04/02/2011 9:56:01 PM - Software Distribution Service 3.0
RP227: 07/02/2011 5:34:32 PM - System Checkpoint
RP228: 08/02/2011 6:10:23 PM - System Checkpoint
RP229: 09/02/2011 1:34:51 PM - Software Distribution Service 3.0
RP230: 10/02/2011 2:11:16 PM - System Checkpoint
RP231: 11/02/2011 3:49:23 PM - System Checkpoint
RP232: 11/02/2011 11:22:10 PM - Software Distribution Service 3.0
RP233: 12/02/2011 9:16:32 AM - Software Distribution Service 3.0
RP234: 13/02/2011 9:44:52 AM - System Checkpoint
RP235: 14/02/2011 11:53:29 AM - System Checkpoint
RP236: 15/02/2011 10:09:31 AM - Removed FixCleaner
RP237: 15/02/2011 11:31:45 PM - Software Distribution Service 3.0
RP238: 18/02/2011 4:21:11 PM - System Checkpoint
RP239: 18/02/2011 10:44:32 PM - Restore Operation
RP240: 18/02/2011 10:51:58 PM - Removed Java™ 6 Update 3
RP241: 20/02/2011 10:40:57 AM - System Checkpoint
RP242: 21/02/2011 8:35:15 PM - System Checkpoint
RP243: 22/02/2011 9:00:40 PM - System Checkpoint
RP244: 23/02/2011 9:15:47 AM - Software Distribution Service 3.0

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Photoshop 5.0 Limited Edition
Adobe Reader 7.1.0
Adobe Shockwave Player 11.5
Apple Mobile Device Support
Apple Software Update
µTorrent
AVG 2011
Bluetooth Stack for Windows by Toshiba
Bonjour
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
CutePDF Writer 2.7
DVD-RAM Driver
Glary Utilities 2.32.0.1126
Google Earth Plug-in
Google Update Helper
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP LaserJet 3050/3052/3055/3390/3392 2.0
hppFaxDrv3390
hppFaxUtility
hppFonts
hppIOFiles
hppLJ3390
hppManuals3390
hppscan3390
hppScanTo
hppSendFax
hppTooCool
hppToolBoxFX
hpzTLBXFX
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® PROSet/Wireless Software
Interactive Neuroanatomy
InterVideo WinDVD Creator 2
InterVideo WinDVD for TOSHIBA
iTunes
LiveReg (Symantec Corporation)
Malwarebytes' Anti-Malware
mCore
mDrWiFi
mHelp
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Office OneNote 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
mIWA
mLogView
mMHouse
mPfMgr
mPfWiz
mProSafe
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
mWlsSafe
mXML
mZConfig
Otto
QFolder
QuickTime
Realtek High Definition Audio Driver
Scan
SD Secure Module
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Skype Toolbars
Skype™ 5.1
Sonic DLA
Sonic Encoders
Sonic RecordNow!
Sony Picture Utility
Sony USB Driver
Symantec pcAnywhere
Synaptics Pointing Device Driver
Taxman 2008 Version 1.5
Taxman 2009 Upgrade 1.2
Taxman 2010 Upgrade 1.1
Texas Instruments PCIxx21/x515/xx12 drivers.
TIPCI
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Controls
TOSHIBA Hotkey Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad ON/Off Utility
TOSHIBA Utilities
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VLC media player 1.0.1
WebEx
WebFldrs XP
WillExpert
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Media Center Edition 2005 KB888316
Windows XP Media Center Edition 2005 KB894553
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

21/02/2011 7:38:33 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service netman with arguments "" in order to run the server: {BA126ADB-2166-11D1-B1D0-00805FC1270E}
21/02/2011 4:32:22 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
18/02/2011 7:50:26 PM, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
18/02/2011 10:48:23 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
18/02/2011 10:43:35 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx86 Avgmfx86 awlegacy Fips intelppm
18/02/2011 10:42:24 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

==== End Of File ===========================



GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2011-02-23 21:45:17
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdePort0 TOSHIBA_MK1234GSX rev.AH001M
Running: gmer.exe; Driver: C:\DOCUME~1\HEATHE~1\LOCALS~1\Temp\kxrdipow.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xA39E16C0]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xA39E1770]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xA39E1810]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xA39E18B0]

---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xB8D21EBF]
? C:\DOCUME~1\HEATHE~1\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[672] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00DF000A
.text C:\Program Files\Internet Explorer\iexplore.exe[672] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00E0000A
.text C:\Program Files\Internet Explorer\iexplore.exe[672] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00DE000C
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9B15 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD16D C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB6C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E254666 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E502F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F61 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4FCC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4E32 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E94 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5092 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EF6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDBC8 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[672] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E53B0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\WINDOWS\System32\svchost.exe[1448] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 006E000A
.text C:\WINDOWS\System32\svchost.exe[1448] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 006F000A
.text C:\WINDOWS\System32\svchost.exe[1448] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 006D000C
.text C:\WINDOWS\System32\svchost.exe[1448] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 019F000A
.text C:\WINDOWS\System32\svchost.exe[1448] USER32.dll!WindowFromPoint 7E429766 5 Bytes JMP 01A0000A
.text C:\WINDOWS\System32\svchost.exe[1448] USER32.dll!GetForegroundWindow 7E429823 5 Bytes JMP 01A1000A
.text C:\WINDOWS\System32\svchost.exe[1448] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 00E5000A
.text C:\WINDOWS\Explorer.EXE[1768] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00C2000A
.text C:\WINDOWS\Explorer.EXE[1768] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00C3000A
.text C:\WINDOWS\Explorer.EXE[1768] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B8000C
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00E5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0119000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00E4000C
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9B15 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD16D C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB6C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E254666 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E502F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F61 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4FCC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4E32 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E94 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5092 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EF6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDBC8 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1924] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E53B0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00DE000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00DF000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A4000C
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB6C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E502F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F61 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4FCC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4E32 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E94 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5092 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3060] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EF6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )

Device \FileSystem\Udfs \UdfsCdRom DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\meiudf \MeiUDF_Disk DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\meiudf \MeiUDF_CdRom DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Udfs \UdfsDisk DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort0 8ACFF422
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort1 8ACFF422
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP1T0L0-e 8ACFF422

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)
Device \Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskTOSHIBA_MK1234GSX_______________________AH001M__#5&35291d97&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 04: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 29: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 39: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 49: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 60: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 62: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior;

---- EOF - GMER 1.0.15 ----

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#2 SweetTech

SweetTech

    Agent ST


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  • Location:Antarctica
  • Local time:07:30 AM

Posted 24 February 2011 - 08:52 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Posted Image One or more of the identified infections is a backdoor trojan and password stealer.

This type of infection allows hackers to access and remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.
If you do any banking or other financial transactions on the PC or if it contains any other sensitive information, then from a clean computer, change all passwords where applicable.
It would also be wise to contact those same financial institutions to appraise them of your situation.


I highly suggest you take a look at the two links provided below:
1. How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?
2. When should I re-format? How should I reinstall?


We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



NEXT:


Running TDSSKiller

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image

  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 edna b

edna b
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Posted 25 February 2011 - 01:23 AM

Hi ST,
Many thanks for your response. I forgot to mention that after the computer goes into standby, and then turns back on when I return, it loses its connection to the internet and I have to reboot. More of a pain in the ass than anything but in case it helps. Anyway, here's the TDSS log. I only got one OTL report, the OTL.txt. There didn't seem to be an Extra.txt anywhere and I ran the scan twice. The OTL.txt log follows.
Thanks again!


2011/02/24 21:57:50.0468 2736 TDSS rootkit removing tool 2.4.18.0 Feb 21 2011 11:08:08
2011/02/24 21:57:50.0843 2736 ================================================================================
2011/02/24 21:57:50.0843 2736 SystemInfo:
2011/02/24 21:57:50.0843 2736
2011/02/24 21:57:50.0843 2736 OS Version: 5.1.2600 ServicePack: 3.0
2011/02/24 21:57:50.0843 2736 Product type: Workstation
2011/02/24 21:57:50.0843 2736 ComputerName: HEATHERS
2011/02/24 21:57:50.0843 2736 UserName: Heather White
2011/02/24 21:57:50.0843 2736 Windows directory: C:\WINDOWS
2011/02/24 21:57:50.0843 2736 System windows directory: C:\WINDOWS
2011/02/24 21:57:50.0843 2736 Processor architecture: Intel x86
2011/02/24 21:57:50.0843 2736 Number of processors: 2
2011/02/24 21:57:50.0843 2736 Page size: 0x1000
2011/02/24 21:57:50.0843 2736 Boot type: Normal boot
2011/02/24 21:57:50.0843 2736 ================================================================================
2011/02/24 21:57:51.0546 2736 Initialize success
2011/02/24 21:58:03.0515 0912 ================================================================================
2011/02/24 21:58:03.0515 0912 Scan started
2011/02/24 21:58:03.0515 0912 Mode: Manual;
2011/02/24 21:58:03.0515 0912 ================================================================================
2011/02/24 21:58:05.0062 0912 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/02/24 21:58:05.0078 0912 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys
2011/02/24 21:58:05.0156 0912 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/02/24 21:58:05.0218 0912 AegisP (15e655baa989444f56787ef558823643) C:\WINDOWS\system32\DRIVERS\AegisP.sys
2011/02/24 21:58:05.0312 0912 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/02/24 21:58:05.0640 0912 AgereSoftModem (c41a5740468d0b9cb46e6390a0e15ce3) C:\WINDOWS\system32\DRIVERS\AGRSM.sys
2011/02/24 21:58:06.0062 0912 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/02/24 21:58:06.0218 0912 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/02/24 21:58:06.0265 0912 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/02/24 21:58:06.0359 0912 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/02/24 21:58:06.0578 0912 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/02/24 21:58:06.0671 0912 AVGIDSDriver (0c61f066f4d94bd67063dc6691935143) C:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys
2011/02/24 21:58:06.0734 0912 AVGIDSEH (84853f800cd69252c3c764fe50d0346f) C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys
2011/02/24 21:58:06.0765 0912 AVGIDSFilter (28d6adcd03e10f3838488b9b5d407dd4) C:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys
2011/02/24 21:58:06.0812 0912 AVGIDSShim (0eb16f4dbbb946360af30d2b13a52d1d) C:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys
2011/02/24 21:58:06.0937 0912 Avgldx86 (5fe5a2c2330c376a1d8dcff8d2680a2d) C:\WINDOWS\system32\DRIVERS\avgldx86.sys
2011/02/24 21:58:07.0062 0912 Avgmfx86 (54f1a9b4c9b540c2d8ac4baa171696b1) C:\WINDOWS\system32\DRIVERS\avgmfx86.sys
2011/02/24 21:58:07.0109 0912 Avgrkx86 (8da3b77993c5f354cc2977b7ea06d03a) C:\WINDOWS\system32\DRIVERS\avgrkx86.sys
2011/02/24 21:58:07.0250 0912 Avgtdix (660788ec46f10ece80274d564fa8b4aa) C:\WINDOWS\system32\DRIVERS\avgtdix.sys
2011/02/24 21:58:07.0343 0912 awlegacy (abfe3ab22767eeb5e7d91b1b3bb2901c) C:\WINDOWS\System32\Drivers\awlegacy.sys
2011/02/24 21:58:07.0421 0912 AW_HOST (852d995a4b283c341a2baefaa8067671) C:\WINDOWS\system32\drivers\aw_host5.sys
2011/02/24 21:58:07.0500 0912 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/02/24 21:58:07.0750 0912 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/02/24 21:58:07.0796 0912 CCDECODE (0be5aef125be881c4f854c554f2b025c) C:\WINDOWS\system32\DRIVERS\CCDECODE.sys
2011/02/24 21:58:07.0906 0912 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/02/24 21:58:08.0046 0912 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/02/24 21:58:08.0203 0912 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/02/24 21:58:08.0359 0912 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2011/02/24 21:58:08.0421 0912 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2011/02/24 21:58:08.0546 0912 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/02/24 21:58:08.0640 0912 DLABOIOM (ee4325becef51b8c32b4329097e4f301) C:\WINDOWS\system32\DLA\DLABOIOM.SYS
2011/02/24 21:58:08.0687 0912 DLACDBHM (d979bebcf7edcc9c9ee1857d1a68c67b) C:\WINDOWS\system32\Drivers\DLACDBHM.SYS
2011/02/24 21:58:08.0781 0912 DLADResN (1e6c6597833a04c2157be7b39ea92ce1) C:\WINDOWS\system32\DLA\DLADResN.SYS
2011/02/24 21:58:08.0812 0912 DLAIFS_M (752376e109a090970bfa9722f0f40b03) C:\WINDOWS\system32\DLA\DLAIFS_M.SYS
2011/02/24 21:58:08.0828 0912 DLAOPIOM (62ee7902e74b90bf1ccc4643fc6c07a7) C:\WINDOWS\system32\DLA\DLAOPIOM.SYS
2011/02/24 21:58:08.0859 0912 DLAPoolM (5c220124c5afeaee84a9bb89d685c17b) C:\WINDOWS\system32\DLA\DLAPoolM.SYS
2011/02/24 21:58:08.0921 0912 DLARTL_N (7ee0852ae8907689df25049dcd2342e8) C:\WINDOWS\system32\Drivers\DLARTL_N.SYS
2011/02/24 21:58:08.0984 0912 DLAUDFAM (4ebb78d9bbf072119363b35b9b3e518f) C:\WINDOWS\system32\DLA\DLAUDFAM.SYS
2011/02/24 21:58:09.0015 0912 DLAUDF_M (333b770e52d2cea7bd86391120466e43) C:\WINDOWS\system32\DLA\DLAUDF_M.SYS
2011/02/24 21:58:09.0109 0912 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/02/24 21:58:09.0218 0912 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/02/24 21:58:09.0312 0912 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/02/24 21:58:09.0390 0912 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/02/24 21:58:09.0515 0912 Dot4Scan (bd05306428da63369692477ddc0f6f5f) C:\WINDOWS\system32\DRIVERS\Dot4Scan.sys
2011/02/24 21:58:09.0640 0912 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/02/24 21:58:09.0703 0912 DRVMCDB (fd0f95981fef9073659d8ec58e40aa3c) C:\WINDOWS\system32\Drivers\DRVMCDB.SYS
2011/02/24 21:58:09.0796 0912 DRVNDDM (b4869d320428cdc5ec4d7f5e808e99b5) C:\WINDOWS\system32\Drivers\DRVNDDM.SYS
2011/02/24 21:58:09.0875 0912 E100B (83403675cab29e7a4b885b11e7c855d8) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2011/02/24 21:58:10.0125 0912 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/02/24 21:58:10.0296 0912 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2011/02/24 21:58:10.0390 0912 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/02/24 21:58:10.0437 0912 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2011/02/24 21:58:10.0468 0912 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/02/24 21:58:10.0500 0912 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/02/24 21:58:10.0546 0912 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/02/24 21:58:10.0625 0912 GEARAspiWDM (ab8a6a87d9d7255c3884d5b9541a6e80) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2011/02/24 21:58:10.0781 0912 Gernuwa (fd25177ced6751c14de170d8282ced90) C:\WINDOWS\system32\drivers\Gernuwa.sys
2011/02/24 21:58:10.0843 0912 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/02/24 21:58:10.0906 0912 grmnusb (cd007d03a9284bfe67d49c01213132bf) C:\WINDOWS\system32\drivers\grmnusb.sys
2011/02/24 21:58:10.0968 0912 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/02/24 21:58:11.0171 0912 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/02/24 21:58:11.0281 0912 HPFXBULK (e4e0b356a8756066cf89080d9da69f22) C:\WINDOWS\system32\drivers\hpfxbulk.sys
2011/02/24 21:58:11.0437 0912 HPZid412 (d03d10f7ded688fecf50f8fbf1ea9b8a) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2011/02/24 21:58:11.0468 0912 HPZipr12 (89f41658929393487b6b7d13c8528ce3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2011/02/24 21:58:11.0500 0912 HPZius12 (abcb05ccdbf03000354b9553820e39f8) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2011/02/24 21:58:11.0734 0912 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/02/24 21:58:11.0937 0912 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/02/24 21:58:12.0171 0912 ialm (0f0194c4b635c10c3f785e4fee52d641) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2011/02/24 21:58:12.0328 0912 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/02/24 21:58:12.0765 0912 IntcAzAudAddService (7c09d605fcae64e3cb11ebf90fb1e3a1) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2011/02/24 21:58:13.0046 0912 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/02/24 21:58:13.0078 0912 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/02/24 21:58:13.0125 0912 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/02/24 21:58:13.0171 0912 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/02/24 21:58:13.0218 0912 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/02/24 21:58:13.0312 0912 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/02/24 21:58:13.0484 0912 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/02/24 21:58:13.0546 0912 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/02/24 21:58:13.0593 0912 Iviaspi (f59c3569a2f2c464bb78cb1bdcdca55e) C:\WINDOWS\system32\drivers\iviaspi.sys
2011/02/24 21:58:13.0656 0912 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/02/24 21:58:13.0781 0912 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/02/24 21:58:14.0062 0912 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/02/24 21:58:14.0421 0912 meiudf (7efac183a25b30fb5d64cc9d484b1eb6) C:\WINDOWS\system32\Drivers\meiudf.sys
2011/02/24 21:58:14.0484 0912 MHNDRV (7f2f1d2815a6449d346fcccbc569fbd6) C:\WINDOWS\system32\DRIVERS\mhndrv.sys
2011/02/24 21:58:14.0640 0912 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/02/24 21:58:14.0718 0912 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/02/24 21:58:14.0812 0912 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/02/24 21:58:14.0890 0912 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/02/24 21:58:14.0937 0912 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/02/24 21:58:15.0265 0912 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/02/24 21:58:15.0390 0912 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/02/24 21:58:15.0656 0912 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/02/24 21:58:15.0750 0912 MSHUSBVideo (2411a77e1cbcc8d2ef4d26e193b50a87) C:\WINDOWS\system32\Drivers\nx6000.sys
2011/02/24 21:58:15.0843 0912 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/02/24 21:58:16.0000 0912 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/02/24 21:58:16.0093 0912 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/02/24 21:58:16.0156 0912 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/02/24 21:58:16.0218 0912 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) C:\WINDOWS\system32\drivers\MSTEE.sys
2011/02/24 21:58:16.0359 0912 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/02/24 21:58:16.0437 0912 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys
2011/02/24 21:58:16.0578 0912 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/02/24 21:58:16.0640 0912 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) C:\WINDOWS\system32\DRIVERS\NdisIP.sys
2011/02/24 21:58:16.0718 0912 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/02/24 21:58:16.0781 0912 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/02/24 21:58:16.0890 0912 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/02/24 21:58:16.0968 0912 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/02/24 21:58:17.0031 0912 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/02/24 21:58:17.0125 0912 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/02/24 21:58:17.0218 0912 Netdevio (1265eb253ed4ebe4acb3bd5f548ff796) C:\WINDOWS\system32\DRIVERS\netdevio.sys
2011/02/24 21:58:17.0515 0912 NETw3x32 (50f5de54e1d1646c02078f3eddc15a8e) C:\WINDOWS\system32\DRIVERS\NETw3x32.sys
2011/02/24 21:58:17.0828 0912 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/02/24 21:58:17.0906 0912 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/02/24 21:58:17.0953 0912 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/02/24 21:58:18.0046 0912 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/02/24 21:58:18.0125 0912 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/02/24 21:58:18.0234 0912 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/02/24 21:58:18.0312 0912 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/02/24 21:58:18.0437 0912 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys
2011/02/24 21:58:18.0562 0912 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/02/24 21:58:18.0796 0912 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/02/24 21:58:18.0890 0912 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/02/24 21:58:19.0125 0912 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/02/24 21:58:19.0156 0912 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
2011/02/24 21:58:19.0468 0912 Pfc (444f122e68db44c0589227781f3c8b3f) C:\WINDOWS\system32\drivers\pfc.sys
2011/02/24 21:58:19.0593 0912 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/02/24 21:58:19.0765 0912 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/02/24 21:58:19.0796 0912 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/02/24 21:58:19.0875 0912 PxHelp20 (d86b4a68565e444d76457f14172c875a) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2011/02/24 21:58:20.0437 0912 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/02/24 21:58:20.0546 0912 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/02/24 21:58:20.0828 0912 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/02/24 21:58:20.0953 0912 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/02/24 21:58:21.0187 0912 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/02/24 21:58:21.0328 0912 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/02/24 21:58:21.0437 0912 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/02/24 21:58:21.0687 0912 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/02/24 21:58:21.0812 0912 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/02/24 21:58:21.0968 0912 s24trans (2862adb14481ac28f98105ff33a99eb0) C:\WINDOWS\system32\DRIVERS\s24trans.sys
2011/02/24 21:58:22.0156 0912 sdbus (8d04819a3ce51b9eb47e5689b44d43c4) C:\WINDOWS\system32\DRIVERS\sdbus.sys
2011/02/24 21:58:22.0312 0912 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/02/24 21:58:22.0390 0912 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\drivers\Serial.sys
2011/02/24 21:58:22.0625 0912 sffdisk (0fa803c64df0914b41f807ea276bf2a6) C:\WINDOWS\system32\DRIVERS\sffdisk.sys
2011/02/24 21:58:22.0671 0912 sffp_sd (c17c331e435ed8737525c86a7557b3ac) C:\WINDOWS\system32\DRIVERS\sffp_sd.sys
2011/02/24 21:58:22.0734 0912 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/02/24 21:58:22.0843 0912 SLIP (866d538ebe33709a5c9f5c62b73b7d14) C:\WINDOWS\system32\DRIVERS\SLIP.sys
2011/02/24 21:58:23.0078 0912 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/02/24 21:58:23.0125 0912 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/02/24 21:58:23.0265 0912 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/02/24 21:58:23.0359 0912 StillCam (a9573045baa16eab9b1085205b82f1ed) C:\WINDOWS\system32\DRIVERS\serscan.sys
2011/02/24 21:58:23.0625 0912 streamip (77813007ba6265c4b6098187e6ed79d2) C:\WINDOWS\system32\DRIVERS\StreamIP.sys
2011/02/24 21:58:23.0687 0912 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/02/24 21:58:23.0750 0912 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/02/24 21:58:23.0953 0912 SymEvent (9c4737086dee2d302d5d2d69478f6611) C:\Program Files\Symantec\SYMEVENT.SYS
2011/02/24 21:58:24.0406 0912 SynTP (6bef3acd6ee22eec55b68699e8aace09) C:\WINDOWS\system32\DRIVERS\SynTP.sys
2011/02/24 21:58:24.0546 0912 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/02/24 21:58:24.0781 0912 TBiosDrv (1f26d86828039c0b594399f7f2ffef09) C:\WINDOWS\system32\Drivers\Tbiosdrv.sys
2011/02/24 21:58:24.0859 0912 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/02/24 21:58:24.0937 0912 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/02/24 21:58:25.0187 0912 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/02/24 21:58:25.0265 0912 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/02/24 21:58:25.0375 0912 tifm21 (244cfbffdefb77f3df571a8cd108fc06) C:\WINDOWS\system32\drivers\tifm21.sys
2011/02/24 21:58:25.0468 0912 tosrfec (cc069342ee0eae55b32a0ae99cf6185c) C:\WINDOWS\system32\DRIVERS\tosrfec.sys
2011/02/24 21:58:25.0578 0912 TVALD (676db15ddf2e0ff6ec03068dea428b8b) C:\WINDOWS\system32\DRIVERS\NBSMI.sys
2011/02/24 21:58:25.0765 0912 Tvs (546dfba6486569120d33f7ad6e94efdd) C:\WINDOWS\system32\DRIVERS\Tvs.sys
2011/02/24 21:58:25.0843 0912 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/02/24 21:58:26.0218 0912 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/02/24 21:58:26.0453 0912 USBAAPL (c1ca131f4e3ed63d6bc89a35ffad4cda) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/02/24 21:58:26.0703 0912 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
2011/02/24 21:58:26.0828 0912 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/02/24 21:58:26.0953 0912 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/02/24 21:58:27.0125 0912 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/02/24 21:58:27.0171 0912 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/02/24 21:58:27.0265 0912 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/02/24 21:58:27.0312 0912 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/02/24 21:58:27.0390 0912 usbvideo (63bbfca7f390f4c49ed4b96bfb1633e0) C:\WINDOWS\system32\Drivers\usbvideo.sys
2011/02/24 21:58:27.0437 0912 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/02/24 21:58:27.0734 0912 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/02/24 21:58:27.0796 0912 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/02/24 21:58:27.0937 0912 Wdf01000 (d918617b46457b9ac28027722e30f647) C:\WINDOWS\system32\Drivers\wdf01000.sys
2011/02/24 21:58:28.0312 0912 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/02/24 21:58:28.0500 0912 WSTCODEC (c98b39829c2bbd34e454150633c62c78) C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS
2011/02/24 21:58:28.0562 0912 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/02/24 21:58:28.0609 0912 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/02/24 21:58:28.0750 0912 \HardDisk0 - detected Rootkit.Win32.TDSS.tdl4 (0)
2011/02/24 21:58:28.0765 0912 ================================================================================
2011/02/24 21:58:28.0765 0912 Scan finished
2011/02/24 21:58:28.0765 0912 ================================================================================
2011/02/24 21:58:28.0781 0976 Detected object count: 1
2011/02/24 21:58:55.0937 0976 \HardDisk0 - will be cured after reboot
2011/02/24 21:58:55.0937 0976 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure
2011/02/24 21:59:13.0078 2056 Deinitialize success



Here's the OTL.txt report
OTL logfile created on: 24/02/2011 10:11:31 PM - Run 2
OTL by OldTimer - Version 3.2.21.0 Folder = C:\Documents and Settings\Heather White\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 73.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 87.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 101.54 Gb Total Space | 66.08 Gb Free Space | 65.08% Space Free | Partition Type: NTFS
Drive D: | 10.00 Gb Total Space | 9.95 Gb Free Space | 99.46% Space Free | Partition Type: NTFS

Computer Name: HEATHERS | User Name: Heather White | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Heather White\desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgnsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSMonitor.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)
PRC - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (Intel Corporation )
PRC - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)
PRC - C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe (TOSHIBA Corp.)
PRC - C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe (HP)
PRC - C:\WINDOWS\system32\HPZipm12.exe (HP)
PRC - C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe (TOSHIBA CORPORATION)


========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Heather White\desktop\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (AVG Security Toolbar Service) -- File not found
SRV - (AVGIDSAgent) -- C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
SRV - (avgwd) -- C:\Program Files\AVG\AVG10\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (EvtEng) Intel® -- C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)
SRV - (S24EventMonitor) Intel® -- C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (Intel Corporation )
SRV - (RegSrvc) Intel® -- C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)
SRV - (TAPPSRV) -- C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe (TOSHIBA Corp.)
SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)
SRV - (CFSvcs) -- C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe (TOSHIBA CORPORATION)
SRV - (DVD-RAM_Service) -- C:\WINDOWS\system32\DVDRAMSV.exe (Matsubleepa Electric Industrial Co., Ltd.)
SRV - (awhost32) -- C:\Program Files\Symantec\pcAnywhere\awhost32.exe (Symantec Corporation)


========== Driver Services (SafeList) ==========

DRV - (Avgldx86) -- C:\WINDOWS\system32\drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgtdix) -- C:\WINDOWS\system32\drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSEH) -- C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys (AVG Technologies CZ, s.r.o. )
DRV - (Avgmfx86) -- C:\WINDOWS\system32\drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgrkx86) -- C:\WINDOWS\system32\DRIVERS\avgrkx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSFilter) -- C:\WINDOWS\system32\drivers\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSDriver) -- C:\WINDOWS\system32\drivers\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSShim) -- C:\WINDOWS\system32\drivers\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. )
DRV - (SynTP) -- C:\WINDOWS\system32\drivers\SynTP.sys (Synaptics Incorporated)
DRV - (usbaudio) USB Audio Driver (WDM) -- C:\WINDOWS\system32\drivers\USBAUDIO.sys (Microsoft Corporation)
DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\hdaudbus.sys (Windows ® Server 2003 DDK provider)
DRV - (MSHUSBVideo) -- C:\WINDOWS\system32\drivers\nx6000.sys (Microsoft Corporation)
DRV - (s24trans) -- C:\WINDOWS\system32\drivers\s24trans.sys (Intel Corporation)
DRV - (NETw3x32) Intel® -- C:\WINDOWS\system32\drivers\NETw3x32.sys (Intel® Corporation)
DRV - (Tvs) -- C:\WINDOWS\system32\drivers\Tvs.sys (TOSHIBA Corporation)
DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) -- C:\WINDOWS\system32\drivers\RtkHDAud.Sys (Realtek Semiconductor Corp.)
DRV - (AgereSoftModem) -- C:\WINDOWS\system32\drivers\AGRSM.sys (Agere Systems)
DRV - (tifm21) -- C:\WINDOWS\system32\drivers\tifm21.sys (Texas Instruments)
DRV - (TVALD) -- C:\WINDOWS\system32\drivers\NBSMI.sys (Toshiba Corporation)
DRV - (DLAUDFAM) -- C:\WINDOWS\system32\DLA\DLAUDFAM.SYS (Sonic Solutions)
DRV - (DLAUDF_M) -- C:\WINDOWS\system32\DLA\DLAUDF_M.SYS (Sonic Solutions)
DRV - (DLAIFS_M) -- C:\WINDOWS\system32\DLA\DLAIFS_M.SYS (Sonic Solutions)
DRV - (DLABOIOM) -- C:\WINDOWS\system32\DLA\DLABOIOM.SYS (Sonic Solutions)
DRV - (DLAOPIOM) -- C:\WINDOWS\system32\DLA\DLAOPIOM.SYS (Sonic Solutions)
DRV - (DLAPoolM) -- C:\WINDOWS\system32\DLA\DLAPoolM.SYS (Sonic Solutions)
DRV - (DLADResN) -- C:\WINDOWS\system32\DLA\DLADResN.SYS (Sonic Solutions)
DRV - (HPFXBULK) -- C:\WINDOWS\system32\drivers\hpfxbulk.sys (Hewlett Packard)
DRV - (SymEvent) -- C:\Program Files\Symantec\SYMEVENT.SYS (Symantec Corporation)
DRV - (DRVMCDB) -- C:\WINDOWS\System32\Drivers\DRVMCDB.SYS (Sonic Solutions)
DRV - (tosrfec) -- C:\WINDOWS\system32\drivers\tosrfec.sys (TOSHIBA Corporation)
DRV - (DLACDBHM) -- C:\WINDOWS\system32\drivers\DLACDBHM.SYS (Sonic Solutions)
DRV - (DLARTL_N) -- C:\WINDOWS\system32\drivers\DLARTL_N.SYS (Sonic Solutions)
DRV - (DRVNDDM) -- C:\WINDOWS\system32\drivers\DRVNDDM.SYS (Sonic Solutions)
DRV - (meiudf) -- C:\WINDOWS\system32\drivers\meiudf.sys (Matsubleepa Electric Industrial Co.,Ltd.)
DRV - (Pfc) -- C:\WINDOWS\system32\drivers\pfc.sys (Padus, Inc.)
DRV - (Iviaspi) -- C:\WINDOWS\system32\drivers\iviaspi.sys (InterVideo, Inc.)
DRV - (AW_HOST) -- C:\WINDOWS\system32\drivers\AW_HOST5.sys (Symantec Corporation)
DRV - (awlegacy) -- C:\WINDOWS\System32\Drivers\awlegacy.sys (Symantec Corporation)
DRV - (Gernuwa) -- C:\WINDOWS\System32\drivers\GERNUWA.sys (Symantec Corporation)
DRV - (Netdevio) -- C:\WINDOWS\system32\drivers\Netdevio.sys (TOSHIBA Corporation.)
DRV - (TBiosDrv) -- C:\WINDOWS\system32\drivers\Tbiosdrv.sys ()


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


IE - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
IE - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
IE - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.ca/"
FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:10.0.0.1178
FF - prefs.js..network.proxy.no_proxies_on: "localhost,127.0.0.1"
FF - prefs.js..network.proxy.type: 1

FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG10\Firefox\ [2010/12/31 09:16:54 | 000,000,000 | ---D | M]

[2011/02/18 22:44:51 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Heather White\Application Data\Mozilla\Firefox\Profiles\52tjrzyc.default\extensions
[2011/02/18 22:44:48 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Heather White\Application Data\Mozilla\Firefox\Profiles\52tjrzyc.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}(2)

O1 HOSTS File: ([2009/12/27 21:22:58 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O3 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O3 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
O3 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [ToolBoxFX] C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe (HP)
O4 - HKLM..\Run: [UserFaultCheck] File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} https://www.epost.ca/printing/smsx.cab (MeadCo ScriptX)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 64.59.168.13 64.59.168.15 64.59.174.84
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O20 - Winlogon\Notify\PCANotify: DllName - PCANotify.dll - C:\WINDOWS\System32\PCANotify.dll (Symantec Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Heather White\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Heather White\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/01/29 15:10:26 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{9787794d-6d86-11df-b64e-0018debe3b18}\Shell\AutoRun\command - "" = F:\setupSNK.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync) - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart) - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/02/24 22:11:00 | 000,577,024 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Heather White\Desktop\OTL.exe
[2011/02/24 21:57:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Desktop\tdsskiller
[2011/02/23 21:26:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Desktop\gmer
[2011/02/23 21:18:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\oKmFdOb08200
[2011/02/18 22:18:58 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Local Settings\Application Data\Thunderbird
[2011/02/18 22:18:58 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Application Data\Thunderbird
[2011/02/18 22:10:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Local Settings\Application Data\Mozilla
[2011/02/18 22:10:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Application Data\Mozilla
[2011/02/18 13:34:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Adobe
[2011/02/18 13:34:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Sun
[2011/02/18 13:15:53 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Apple Computer
[2011/02/18 13:15:53 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Apple Computer
[2011/02/17 15:50:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\Macromedia
[2011/02/17 14:59:16 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Macromedia
[2011/02/17 14:59:15 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Adobe
[2011/02/11 22:28:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Skype
[2011/02/11 22:28:34 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Skype
[2011/02/11 22:28:32 | 000,000,000 | R--D | C] -- C:\Program Files\Skype
[2011/01/26 23:11:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Google
[2011/01/26 23:06:46 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Google Earth
[2011/01/26 23:06:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Local Settings\Application Data\Temp
[2011/01/26 23:06:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Google
[2006/01/29 17:40:08 | 000,053,248 | ---- | C] ( ) -- C:\WINDOWS\System32\DLLVGA.dll
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/02/24 22:11:00 | 000,577,024 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Heather White\Desktop\OTL.exe
[2011/02/24 22:11:00 | 000,000,900 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/02/24 22:01:11 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/02/24 22:00:36 | 000,000,328 | ---- | M] () -- C:\WINDOWS\tasks\GlaryInitialize.job
[2011/02/24 22:00:34 | 000,000,896 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/02/24 22:00:27 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/02/24 22:00:25 | 2673,922,048 | -HS- | M] () -- C:\hiberfil.sys
[2011/02/24 21:56:52 | 001,257,772 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\tdsskiller.zip
[2011/02/24 21:55:06 | 000,000,438 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{FE24D37B-13F7-4C59-A9F1-CF0AA84F7213}.job
[2011/02/24 15:57:00 | 000,001,324 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/02/24 14:09:37 | 071,683,253 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2011/02/23 21:26:15 | 000,288,107 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\gmer.zip
[2011/02/23 20:59:34 | 000,000,000 | ---- | M] () -- C:\Documents and Settings\Heather White\defogger_reenable
[2011/02/23 20:27:19 | 000,624,128 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\dds.scr
[2011/02/23 19:02:18 | 000,113,461 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\iavichjw.avm
[2011/02/23 12:58:03 | 000,001,918 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\Taxman 2010.lnk
[2011/02/22 16:40:23 | 000,000,376 | ---- | M] () -- C:\WINDOWS\ODBC.INI
[2011/02/18 22:10:27 | 000,000,000 | ---- | M] () -- C:\WINDOWS\nsreg.dat
[2011/02/12 20:51:19 | 000,870,912 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\ovcmt.xls
[2011/02/12 09:14:49 | 000,002,265 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2011/02/09 14:15:04 | 000,212,080 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/02/09 13:38:58 | 000,001,355 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/02/05 18:35:02 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/02/05 17:42:08 | 000,150,961 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\iavichjg.avm
[2011/01/26 16:19:56 | 000,000,701 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG 2011.lnk
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/02/24 21:56:47 | 001,257,772 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\tdsskiller.zip
[2011/02/23 21:26:15 | 000,288,107 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\gmer.zip
[2011/02/23 20:59:34 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Heather White\defogger_reenable
[2011/02/23 20:27:19 | 000,624,128 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\dds.scr
[2011/02/23 12:58:03 | 000,001,918 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\Taxman 2010.lnk
[2011/02/18 22:48:03 | 2673,922,048 | -HS- | C] () -- C:\hiberfil.sys
[2011/02/18 22:10:27 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2011/01/26 23:06:02 | 000,000,900 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/01/26 23:06:02 | 000,000,896 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2009/12/27 20:52:29 | 000,000,691 | ---- | C] () -- C:\WINDOWS\hpntwksetup.ini
[2009/03/28 13:29:22 | 000,087,552 | ---- | C] () -- C:\WINDOWS\System32\cpwmon2k.dll
[2007/10/29 17:31:40 | 000,006,200 | ---- | C] () -- C:\Documents and Settings\Heather White\Application Data\mdb.bin
[2007/10/14 20:31:55 | 000,071,680 | ---- | C] () -- C:\Documents and Settings\Heather White\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/08/19 20:25:01 | 000,003,654 | ---- | C] () -- C:\WINDOWS\System32\drivers\Sonyhcp.dll
[2007/08/06 10:07:30 | 000,008,784 | ---- | C] () -- C:\WINDOWS\System32\ractrlkeyhook.dll
[2007/08/02 14:08:56 | 000,000,023 | ---- | C] () -- C:\WINDOWS\BRDIAG.INI
[2007/08/02 14:08:56 | 000,000,012 | ---- | C] () -- C:\WINDOWS\BRVIDEO.INI
[2007/08/02 14:08:56 | 000,000,012 | ---- | C] () -- C:\WINDOWS\Brownie.ini
[2007/08/02 14:08:34 | 000,000,410 | ---- | C] () -- C:\WINDOWS\BRWMARK.INI
[2007/04/11 22:16:02 | 000,000,285 | ---- | C] () -- C:\WINDOWS\System32\AddPort.ini
[2007/04/11 22:16:01 | 000,003,399 | R--- | C] () -- C:\WINDOWS\System32\hptcpmon.ini
[2007/04/10 10:37:17 | 000,000,560 | ---- | C] () -- C:\WINDOWS\hpbvspst.ini
[2007/04/10 10:37:07 | 000,000,714 | ---- | C] () -- C:\WINDOWS\hpbvnstp.ini
[2007/04/10 10:09:28 | 000,013,825 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2007/03/26 23:11:18 | 000,000,187 | ---- | C] () -- C:\Documents and Settings\Heather White\Application Data\G-Force Prefs (WindowsMediaPlayer).txt
[2007/03/05 22:08:44 | 000,000,063 | ---- | C] () -- C:\WINDOWS\mdm.ini
[2007/02/15 13:08:20 | 000,210,944 | ---- | C] () -- C:\WINDOWS\System32\MSVCRT10.DLL
[2007/02/15 13:08:20 | 000,000,150 | ---- | C] () -- C:\WINDOWS\KPCMS.INI
[2007/02/15 06:40:30 | 000,000,136 | ---- | C] () -- C:\Documents and Settings\Heather White\Local Settings\Application Data\fusioncache.dat
[2007/02/15 06:37:27 | 000,006,528 | ---- | C] () -- C:\WINDOWS\System32\drivers\Tbiosdrv.sys
[2006/09/04 15:37:21 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2006/01/29 22:15:42 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2006/01/29 17:40:08 | 000,118,784 | ---- | C] () -- C:\WINDOWS\System32\TCtrlIO.dll
[2006/01/29 17:02:20 | 000,000,000 | ---- | C] () -- C:\WINDOWS\NDSTray.INI
[2006/01/29 16:59:57 | 000,036,736 | ---- | C] () -- C:\WINDOWS\System32\drivers\CSIIDecoder_kern_i386.sys
[2006/01/29 16:59:57 | 000,029,184 | ---- | C] () -- C:\WINDOWS\System32\drivers\TSXT_kern_i386.sys
[2006/01/29 16:59:07 | 000,000,222 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2006/01/29 16:58:01 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeW7.dll
[2006/01/29 16:58:01 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeA6.dll
[2006/01/29 16:58:01 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeP6.dll
[2006/01/29 16:58:01 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeM6.dll
[2006/01/29 16:58:01 | 000,188,416 | ---- | C] () -- C:\WINDOWS\System32\IVIresizePX.dll
[2006/01/29 16:58:01 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\IVIresize.dll
[2006/01/29 16:53:08 | 000,128,113 | ---- | C] () -- C:\WINDOWS\System32\csellang.ini
[2006/01/29 16:53:08 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\csellang.dll
[2006/01/29 16:53:08 | 000,015,360 | ---- | C] () -- C:\WINDOWS\System32\32retsu.dll
[2006/01/29 16:53:08 | 000,010,165 | ---- | C] () -- C:\WINDOWS\System32\tosmreg.ini
[2006/01/29 16:53:08 | 000,007,671 | ---- | C] () -- C:\WINDOWS\System32\cseltbl.ini
[2006/01/29 16:52:21 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\RtlCPAPI.dll
[2006/01/29 15:42:43 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2006/01/29 15:15:55 | 000,000,831 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2006/01/29 13:55:21 | 000,002,392 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2006/01/29 07:01:59 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2005/11/24 17:25:02 | 000,208,896 | ---- | C] () -- C:\WINDOWS\System32\HPPAPR01.DLL
[2005/09/02 14:44:00 | 000,110,592 | ---- | C] () -- C:\WINDOWS\System32\TosBtAcc.dll
[2005/08/05 14:01:54 | 000,235,008 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll
[2005/07/22 21:30:00 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\TosCommAPI.dll
[2004/07/20 17:04:00 | 000,094,208 | ---- | C] () -- C:\WINDOWS\System32\TosBtHcrpAPI.dll
[2004/01/15 14:43:00 | 000,114,688 | ---- | C] () -- C:\WINDOWS\System32\TBTMonUI.dll
[2004/01/13 02:46:00 | 000,172,032 | ---- | C] () -- C:\WINDOWS\System32\tifmicon.dll
[2001/03/29 02:37:14 | 000,000,033 | ---- | C] () -- C:\WINDOWS\hppcap.ini
[1999/01/22 02:46:58 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\MSRTEDIT.DLL

========== Alternate Data Streams ==========

@Alternate Data Stream - 103 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2

< End of report >

#4 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:07:30 AM

Posted 25 February 2011 - 11:48 AM

edna b,

This was part of the reason why you were experiencing issues with your computer:

2011/02/24 21:58:28.0781 0976 Detected object count: 1
2011/02/24 21:58:55.0937 0976 \HardDisk0 - will be cured after reboot
2011/02/24 21:58:55.0937 0976 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure
2011/02/24 21:59:13.0078 2056 Deinitialize success


____________________________________________________

OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :Services
    :OTL
    SRV - (AVG Security Toolbar Service) -- File not found
    IE - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
    FF - prefs.js..network.proxy.no_proxies_on: "localhost,127.0.0.1"
    FF - prefs.js..network.proxy.type: 1
    O3 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
    O3 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
    O4 - HKLM..\Run: [UserFaultCheck] File not found
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Recovery present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Recovery present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Recovery present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Recovery present
    O7 - HKU\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Policies\Microsoft\Internet Explorer\Recovery present
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Key error.)
    O33 - MountPoints2\{9787794d-6d86-11df-b64e-0018debe3b18}\Shell\AutoRun\command - "" = F:\setupSNK.exe
    [2011/02/23 21:18:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\oKmFdOb08200
    [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Select Perform quick scan, then click on Scan
  • Leave the default options as it is and click on Start Scan
  • When done, you will be prompted. Click OK, then click on Show Results
  • Checked (ticked) all items and click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:



ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.



  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Make sure that the option "Remove found threats" is Unchecked
  • When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
    • Enable Anti-Stealth technology
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Edited by SweetTech, 25 February 2011 - 11:49 AM.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 edna b

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Posted 25 February 2011 - 02:53 PM

Here's the second OTL log with the custom scan. No threats were found by either MBAM or ESET.


All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
Service AVG Security Toolbar Service stopped successfully!
Service AVG Security Toolbar Service deleted successfully!
File File not found not found.
HKU\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
Prefs.js: "localhost,127.0.0.1" removed from network.proxy.no_proxies_on
Prefs.js: 1 removed from network.proxy.type
Registry value HKEY_USERS\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_USERS\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\UserFaultCheck deleted successfully.
Registry key HKEY_USERS\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Recovery\ not found.
Registry key HKEY_USERS\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Recovery\ not found.
Registry key HKEY_USERS\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Recovery\ not found.
Registry key HKEY_USERS\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Recovery\ not found.
Registry key HKEY_USERS\S-1-5-21-3786482954-1381492075-766509594-1005\Software\Policies\Microsoft\Internet Explorer\Recovery\ deleted successfully.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\WINDOWS\Downloaded Program Files\erma.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{9787794d-6d86-11df-b64e-0018debe3b18}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9787794d-6d86-11df-b64e-0018debe3b18}\ not found.
File F:\setupSNK.exe not found.
Folder C:\Documents and Settings\All Users\Application Data\oKmFdOb08200\ not found.
C:\WINDOWS\System32\CONFIG.TMP deleted successfully.
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Heather White\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Heather White\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point (0)

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 402 bytes
->Flash cache emptied: 767 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Heather White
->Temp folder emptied: 57338750 bytes
->Temporary Internet Files folder emptied: 110994170 bytes
->Java cache emptied: 11520496 bytes
->FireFox cache emptied: 27077599 bytes
->Flash cache emptied: 1643001 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 17127725 bytes
->Flash cache emptied: 1716 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 30058511 bytes
->Java cache emptied: 8462 bytes
->Flash cache emptied: 8148 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 14575162 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 81256506 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34958 bytes
RecycleBin emptied: 653787 bytes

Total Files Cleaned = 336.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User

User: Heather White
->Flash cache emptied: 0 bytes

User: LocalService
->Flash cache emptied: 0 bytes

User: NetworkService
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.21.0 log created on 02252011_090534

Files\Folders moved on Reboot...
C:\Documents and Settings\Heather White\Local Settings\Temporary Internet Files\Content.IE5\2G1I1S5C\page__gopid__2147066[1].htm moved successfully.
C:\Documents and Settings\Heather White\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

Registry entries deleted on Reboot...



Here's the MBAM log.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5876

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

25/02/2011 9:21:01 AM
mbam-log-2011-02-25 (09-21-01).txt

Scan type: Quick scan
Objects scanned: 153586
Time elapsed: 5 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 SweetTech

SweetTech

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Posted 25 February 2011 - 03:26 PM

How are things running?

Please Set Your System to Show Hidden Files
  • Go to Start -> My Computer (Or click the My Computer icon on your desktop)
  • Go to the Tools Menu -> Folder Options.
  • Select the "View" tab.
  • Where you see Posted Image, click the Posted Image radio button.
  • Uncheck "Hide extensions for known file types"
  • Uncheck "Hide protected operating system files"
  • Click Ok.
  • Exit/Close My Computer.


Please browse to this folder: C:\Documents and Settings\All Users\Application Data\oKmFdOb08200\


If it is present please proceed to delete it.





Security Check
Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Edited by SweetTech, 25 February 2011 - 03:27 PM.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#7 edna b

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Posted 25 February 2011 - 05:06 PM

Here's the Security Check report. Things seem to have improved some but I haven't allowed my computer to go into standby, nor have I done much surfing to see if the redirection is still going on. I'll do that shortly and will let you know the results. Thanks again for your help.

Results of screen317's Security Check version 0.99.9
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
AVG 2011
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
Adobe Flash Player
Adobe Reader 7.1.0
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````End of Log````````````

#8 SweetTech

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Posted 25 February 2011 - 05:08 PM

Update Adobe Reader
Earlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy
  • Go to Start > Control Panel > Add/Remove Programs
  • Remove ALL instances of Adobe Reader
  • Re-boot your computer as required.
  • Once ALL versions of Adobe Reader have been uninstalled, visit: <<here>> and download the latest version of Adobe Reader
Alternative Option: after uninstalling Adobe Reader, you could try installing Foxit Reader from >here< Foxit Reader has fewer add-ons therefore loads more quickly.



NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following bolded text into the Posted Image textbox.


    netsvcs
    drivers32
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Push the Posted Image button.
  • A report will open. Copy and Paste that report in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#9 edna b

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Posted 26 February 2011 - 01:23 AM

Hi ST,

Things are definitely looking up. The computer was able to hook up to the internet after coming out of hibernation mode, and I didn't get any redirections or new windows opening for the five minutes I spent surfing around. Quite a treat after several days of that! Anyway, I uninstalled Adobe and installed Foxit, and ran OTL again. The custom report is as follows:


OTL logfile created on: 25/02/2011 10:14:54 PM - Run 3
OTL by OldTimer - Version 3.2.21.0 Folder = C:\Documents and Settings\Heather White\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 60.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 79.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 101.54 Gb Total Space | 66.35 Gb Free Space | 65.34% Space Free | Partition Type: NTFS
Drive D: | 10.00 Gb Total Space | 9.95 Gb Free Space | 99.45% Space Free | Partition Type: NTFS

Computer Name: HEATHERS | User Name: Heather White | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Heather White\desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgnsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSMonitor.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)
PRC - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (Intel Corporation )
PRC - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)
PRC - C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe (TOSHIBA Corp.)
PRC - C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe (HP)
PRC - C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe (TOSHIBA CORPORATION)
PRC - C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE (Microsoft Corporation)


========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Heather White\desktop\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (AVGIDSAgent) -- C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
SRV - (avgwd) -- C:\Program Files\AVG\AVG10\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (EvtEng) Intel® -- C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)
SRV - (S24EventMonitor) Intel® -- C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (Intel Corporation )
SRV - (RegSrvc) Intel® -- C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)
SRV - (TAPPSRV) -- C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe (TOSHIBA Corp.)
SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)
SRV - (CFSvcs) -- C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe (TOSHIBA CORPORATION)
SRV - (DVD-RAM_Service) -- C:\WINDOWS\system32\DVDRAMSV.exe (Matsubleepa Electric Industrial Co., Ltd.)
SRV - (awhost32) -- C:\Program Files\Symantec\pcAnywhere\awhost32.exe (Symantec Corporation)


========== Driver Services (SafeList) ==========

DRV - (Avgldx86) -- C:\WINDOWS\system32\drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgtdix) -- C:\WINDOWS\system32\drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSEH) -- C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys (AVG Technologies CZ, s.r.o. )
DRV - (Avgmfx86) -- C:\WINDOWS\system32\drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgrkx86) -- C:\WINDOWS\system32\DRIVERS\avgrkx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSFilter) -- C:\WINDOWS\system32\drivers\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSDriver) -- C:\WINDOWS\system32\drivers\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSShim) -- C:\WINDOWS\system32\drivers\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. )
DRV - (SynTP) -- C:\WINDOWS\system32\drivers\SynTP.sys (Synaptics Incorporated)
DRV - (usbaudio) USB Audio Driver (WDM) -- C:\WINDOWS\system32\drivers\USBAUDIO.sys (Microsoft Corporation)
DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\hdaudbus.sys (Windows ® Server 2003 DDK provider)
DRV - (MSHUSBVideo) -- C:\WINDOWS\system32\drivers\nx6000.sys (Microsoft Corporation)
DRV - (s24trans) -- C:\WINDOWS\system32\drivers\s24trans.sys (Intel Corporation)
DRV - (NETw3x32) Intel® -- C:\WINDOWS\system32\drivers\NETw3x32.sys (Intel® Corporation)
DRV - (Tvs) -- C:\WINDOWS\system32\drivers\Tvs.sys (TOSHIBA Corporation)
DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) -- C:\WINDOWS\system32\drivers\RtkHDAud.Sys (Realtek Semiconductor Corp.)
DRV - (AgereSoftModem) -- C:\WINDOWS\system32\drivers\AGRSM.sys (Agere Systems)
DRV - (tifm21) -- C:\WINDOWS\system32\drivers\tifm21.sys (Texas Instruments)
DRV - (TVALD) -- C:\WINDOWS\system32\drivers\NBSMI.sys (Toshiba Corporation)
DRV - (DLAUDFAM) -- C:\WINDOWS\system32\DLA\DLAUDFAM.SYS (Sonic Solutions)
DRV - (DLAUDF_M) -- C:\WINDOWS\system32\DLA\DLAUDF_M.SYS (Sonic Solutions)
DRV - (DLAIFS_M) -- C:\WINDOWS\system32\DLA\DLAIFS_M.SYS (Sonic Solutions)
DRV - (DLABOIOM) -- C:\WINDOWS\system32\DLA\DLABOIOM.SYS (Sonic Solutions)
DRV - (DLAOPIOM) -- C:\WINDOWS\system32\DLA\DLAOPIOM.SYS (Sonic Solutions)
DRV - (DLAPoolM) -- C:\WINDOWS\system32\DLA\DLAPoolM.SYS (Sonic Solutions)
DRV - (DLADResN) -- C:\WINDOWS\system32\DLA\DLADResN.SYS (Sonic Solutions)
DRV - (HPFXBULK) -- C:\WINDOWS\system32\drivers\hpfxbulk.sys (Hewlett Packard)
DRV - (SymEvent) -- C:\Program Files\Symantec\SYMEVENT.SYS (Symantec Corporation)
DRV - (DRVMCDB) -- C:\WINDOWS\System32\Drivers\DRVMCDB.SYS (Sonic Solutions)
DRV - (tosrfec) -- C:\WINDOWS\system32\drivers\tosrfec.sys (TOSHIBA Corporation)
DRV - (DLACDBHM) -- C:\WINDOWS\system32\drivers\DLACDBHM.SYS (Sonic Solutions)
DRV - (DLARTL_N) -- C:\WINDOWS\system32\drivers\DLARTL_N.SYS (Sonic Solutions)
DRV - (DRVNDDM) -- C:\WINDOWS\system32\drivers\DRVNDDM.SYS (Sonic Solutions)
DRV - (meiudf) -- C:\WINDOWS\system32\drivers\meiudf.sys (Matsubleepa Electric Industrial Co.,Ltd.)
DRV - (Pfc) -- C:\WINDOWS\system32\drivers\pfc.sys (Padus, Inc.)
DRV - (Iviaspi) -- C:\WINDOWS\system32\drivers\iviaspi.sys (InterVideo, Inc.)
DRV - (AW_HOST) -- C:\WINDOWS\system32\drivers\AW_HOST5.sys (Symantec Corporation)
DRV - (awlegacy) -- C:\WINDOWS\System32\Drivers\awlegacy.sys (Symantec Corporation)
DRV - (Gernuwa) -- C:\WINDOWS\System32\drivers\GERNUWA.sys (Symantec Corporation)
DRV - (Netdevio) -- C:\WINDOWS\system32\drivers\Netdevio.sys (TOSHIBA Corporation.)
DRV - (TBiosDrv) -- C:\WINDOWS\system32\drivers\Tbiosdrv.sys ()


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
IE - HKCU\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.ca/"
FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:10.0.0.1178
FF - prefs.js..network.proxy.no_proxies_on: ""
FF - prefs.js..network.proxy.type: ""

FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG10\Firefox\ [2010/12/31 09:16:54 | 000,000,000 | ---D | M]

[2011/02/18 22:44:51 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Heather White\Application Data\Mozilla\Firefox\Profiles\52tjrzyc.default\extensions
[2011/02/18 22:44:48 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Heather White\Application Data\Mozilla\Firefox\Profiles\52tjrzyc.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}(2)

O1 HOSTS File: ([2011/02/25 09:05:37 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [ToolBoxFX] C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe (HP)
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} https://www.epost.ca/printing/smsx.cab (MeadCo ScriptX)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 64.59.168.13 64.59.168.15 64.59.174.84
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O20 - Winlogon\Notify\PCANotify: DllName - PCANotify.dll - C:\WINDOWS\System32\PCANotify.dll (Symantec Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Heather White\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Heather White\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/01/29 15:10:26 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync) - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart) - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: MSVideo8 - C:\WINDOWS\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)

========== Files/Folders - Created Within 30 Days ==========

[2011/02/25 22:13:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Application Data\Foxit Software
[2011/02/25 22:12:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Foxit Reader
[2011/02/25 22:12:56 | 000,000,000 | ---D | C] -- C:\Program Files\Foxit Software
[2011/02/25 09:53:21 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2011/02/25 09:05:34 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/02/24 22:11:00 | 000,577,024 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Heather White\Desktop\OTL.exe
[2011/02/24 21:57:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Desktop\tdsskiller
[2011/02/23 21:26:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Desktop\gmer
[2011/02/18 22:18:58 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Local Settings\Application Data\Thunderbird
[2011/02/18 22:18:58 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Application Data\Thunderbird
[2011/02/18 22:10:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Local Settings\Application Data\Mozilla
[2011/02/18 22:10:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Application Data\Mozilla
[2011/02/18 13:34:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Adobe
[2011/02/18 13:34:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Sun
[2011/02/18 13:15:53 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Apple Computer
[2011/02/18 13:15:53 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Apple Computer
[2011/02/17 15:50:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\Macromedia
[2011/02/17 14:59:16 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Macromedia
[2011/02/17 14:59:15 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Adobe
[2011/02/11 22:28:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Skype
[2011/02/11 22:28:34 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Skype
[2011/02/11 22:28:32 | 000,000,000 | R--D | C] -- C:\Program Files\Skype
[2011/01/26 23:11:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Google
[2011/01/26 23:06:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Heather White\Local Settings\Application Data\Temp
[2011/01/26 23:06:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Google
[2006/01/29 17:40:08 | 000,053,248 | ---- | C] ( ) -- C:\WINDOWS\System32\DLLVGA.dll

========== Files - Modified Within 30 Days ==========

[2011/02/25 22:12:59 | 000,000,912 | ---- | M] () -- C:\Documents and Settings\Heather White\Application Data\Microsoft\Internet Explorer\Quick Launch\Foxit Reader.lnk
[2011/02/25 22:12:59 | 000,000,894 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Foxit Reader.lnk
[2011/02/25 21:57:13 | 071,765,268 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2011/02/25 21:57:13 | 000,113,461 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\iavichjw.avm
[2011/02/25 14:01:56 | 000,879,069 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\SecurityCheck.exe
[2011/02/25 09:10:54 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/02/25 09:10:26 | 000,000,328 | ---- | M] () -- C:\WINDOWS\tasks\GlaryInitialize.job
[2011/02/25 09:10:14 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/02/25 09:10:12 | 2673,922,048 | -HS- | M] () -- C:\hiberfil.sys
[2011/02/25 09:05:37 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2011/02/24 22:11:00 | 000,577,024 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Heather White\Desktop\OTL.exe
[2011/02/24 21:56:52 | 001,257,772 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\tdsskiller.zip
[2011/02/24 21:55:06 | 000,000,438 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{FE24D37B-13F7-4C59-A9F1-CF0AA84F7213}.job
[2011/02/24 15:57:00 | 000,001,324 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/02/23 21:26:15 | 000,288,107 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\gmer.zip
[2011/02/23 20:59:34 | 000,000,000 | ---- | M] () -- C:\Documents and Settings\Heather White\defogger_reenable
[2011/02/23 20:27:19 | 000,624,128 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\dds.scr
[2011/02/23 12:58:03 | 000,001,918 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\Taxman 2010.lnk
[2011/02/22 16:40:23 | 000,000,376 | ---- | M] () -- C:\WINDOWS\ODBC.INI
[2011/02/18 22:10:27 | 000,000,000 | ---- | M] () -- C:\WINDOWS\nsreg.dat
[2011/02/12 20:51:19 | 000,870,912 | ---- | M] () -- C:\Documents and Settings\Heather White\Desktop\ovcmt.xls
[2011/02/12 09:14:49 | 000,002,265 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2011/02/09 14:15:04 | 000,212,080 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/02/09 13:38:58 | 000,001,355 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/02/05 18:35:02 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/02/05 17:42:08 | 000,150,961 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\iavichjg.avm

========== Files Created - No Company Name ==========

[2011/02/25 22:12:59 | 000,000,912 | ---- | C] () -- C:\Documents and Settings\Heather White\Application Data\Microsoft\Internet Explorer\Quick Launch\Foxit Reader.lnk
[2011/02/25 22:12:59 | 000,000,894 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Foxit Reader.lnk
[2011/02/25 14:01:56 | 000,879,069 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\SecurityCheck.exe
[2011/02/24 21:56:47 | 001,257,772 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\tdsskiller.zip
[2011/02/23 21:26:15 | 000,288,107 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\gmer.zip
[2011/02/23 20:59:34 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Heather White\defogger_reenable
[2011/02/23 20:27:19 | 000,624,128 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\dds.scr
[2011/02/23 12:58:03 | 000,001,918 | ---- | C] () -- C:\Documents and Settings\Heather White\Desktop\Taxman 2010.lnk
[2011/02/18 22:48:03 | 2673,922,048 | -HS- | C] () -- C:\hiberfil.sys
[2011/02/18 22:10:27 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2009/12/27 20:52:29 | 000,000,691 | ---- | C] () -- C:\WINDOWS\hpntwksetup.ini
[2009/03/28 13:29:22 | 000,087,552 | ---- | C] () -- C:\WINDOWS\System32\cpwmon2k.dll
[2007/10/29 17:31:40 | 000,006,200 | ---- | C] () -- C:\Documents and Settings\Heather White\Application Data\mdb.bin
[2007/10/14 20:31:55 | 000,071,680 | ---- | C] () -- C:\Documents and Settings\Heather White\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/08/19 20:25:01 | 000,003,654 | ---- | C] () -- C:\WINDOWS\System32\drivers\Sonyhcp.dll
[2007/08/06 10:07:30 | 000,008,784 | ---- | C] () -- C:\WINDOWS\System32\ractrlkeyhook.dll
[2007/08/02 14:08:56 | 000,000,023 | ---- | C] () -- C:\WINDOWS\BRDIAG.INI
[2007/08/02 14:08:56 | 000,000,012 | ---- | C] () -- C:\WINDOWS\BRVIDEO.INI
[2007/08/02 14:08:56 | 000,000,012 | ---- | C] () -- C:\WINDOWS\Brownie.ini
[2007/08/02 14:08:34 | 000,000,410 | ---- | C] () -- C:\WINDOWS\BRWMARK.INI
[2007/04/11 22:16:02 | 000,000,285 | ---- | C] () -- C:\WINDOWS\System32\AddPort.ini
[2007/04/11 22:16:01 | 000,003,399 | R--- | C] () -- C:\WINDOWS\System32\hptcpmon.ini
[2007/04/10 10:37:17 | 000,000,560 | ---- | C] () -- C:\WINDOWS\hpbvspst.ini
[2007/04/10 10:37:07 | 000,000,714 | ---- | C] () -- C:\WINDOWS\hpbvnstp.ini
[2007/04/10 10:09:28 | 000,013,825 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2007/03/26 23:11:18 | 000,000,187 | ---- | C] () -- C:\Documents and Settings\Heather White\Application Data\G-Force Prefs (WindowsMediaPlayer).txt
[2007/03/05 22:08:44 | 000,000,063 | ---- | C] () -- C:\WINDOWS\mdm.ini
[2007/02/15 13:08:20 | 000,210,944 | ---- | C] () -- C:\WINDOWS\System32\MSVCRT10.DLL
[2007/02/15 13:08:20 | 000,000,150 | ---- | C] () -- C:\WINDOWS\KPCMS.INI
[2007/02/15 06:40:30 | 000,000,136 | ---- | C] () -- C:\Documents and Settings\Heather White\Local Settings\Application Data\fusioncache.dat
[2007/02/15 06:37:27 | 000,006,528 | ---- | C] () -- C:\WINDOWS\System32\drivers\Tbiosdrv.sys
[2006/09/04 15:37:21 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2006/01/29 22:15:42 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2006/01/29 17:40:08 | 000,118,784 | ---- | C] () -- C:\WINDOWS\System32\TCtrlIO.dll
[2006/01/29 17:02:20 | 000,000,000 | ---- | C] () -- C:\WINDOWS\NDSTray.INI
[2006/01/29 16:59:57 | 000,036,736 | ---- | C] () -- C:\WINDOWS\System32\drivers\CSIIDecoder_kern_i386.sys
[2006/01/29 16:59:57 | 000,029,184 | ---- | C] () -- C:\WINDOWS\System32\drivers\TSXT_kern_i386.sys
[2006/01/29 16:59:07 | 000,000,222 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2006/01/29 16:58:01 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeW7.dll
[2006/01/29 16:58:01 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeA6.dll
[2006/01/29 16:58:01 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeP6.dll
[2006/01/29 16:58:01 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeM6.dll
[2006/01/29 16:58:01 | 000,188,416 | ---- | C] () -- C:\WINDOWS\System32\IVIresizePX.dll
[2006/01/29 16:58:01 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\IVIresize.dll
[2006/01/29 16:53:08 | 000,128,113 | ---- | C] () -- C:\WINDOWS\System32\csellang.ini
[2006/01/29 16:53:08 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\csellang.dll
[2006/01/29 16:53:08 | 000,015,360 | ---- | C] () -- C:\WINDOWS\System32\32retsu.dll
[2006/01/29 16:53:08 | 000,010,165 | ---- | C] () -- C:\WINDOWS\System32\tosmreg.ini
[2006/01/29 16:53:08 | 000,007,671 | ---- | C] () -- C:\WINDOWS\System32\cseltbl.ini
[2006/01/29 16:52:21 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\RtlCPAPI.dll
[2006/01/29 15:42:43 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2006/01/29 15:15:55 | 000,000,831 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2006/01/29 13:55:21 | 000,002,392 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2006/01/29 07:01:59 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2005/11/24 17:25:02 | 000,208,896 | ---- | C] () -- C:\WINDOWS\System32\HPPAPR01.DLL
[2005/09/02 14:44:00 | 000,110,592 | ---- | C] () -- C:\WINDOWS\System32\TosBtAcc.dll
[2005/08/05 14:01:54 | 000,235,008 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll
[2005/07/22 21:30:00 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\TosCommAPI.dll
[2004/07/20 17:04:00 | 000,094,208 | ---- | C] () -- C:\WINDOWS\System32\TosBtHcrpAPI.dll
[2004/01/15 14:43:00 | 000,114,688 | ---- | C] () -- C:\WINDOWS\System32\TBTMonUI.dll
[2004/01/13 02:46:00 | 000,172,032 | ---- | C] () -- C:\WINDOWS\System32\tifmicon.dll
[2001/03/29 02:37:14 | 000,000,033 | ---- | C] () -- C:\WINDOWS\hppcap.ini
[1999/01/22 02:46:58 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\MSRTEDIT.DLL

========== LOP Check ==========

[2010/08/17 17:03:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/02/18 15:32:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG10
[2010/10/19 20:20:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
[2010/01/28 20:26:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Cadsoft
[2010/10/19 20:56:35 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2008/01/21 22:12:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\JollyBear
[2010/10/19 20:16:04 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2009/12/05 03:08:20 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2008/10/20 21:08:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
[2010/10/19 20:58:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\AVG10
[2009/11/13 23:07:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\FileZilla
[2011/02/04 16:21:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\FixCleaner
[2011/02/25 22:13:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\Foxit Software
[2009/12/05 13:29:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\GlarySoft
[2007/08/28 20:09:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\InterVideo
[2007/04/23 09:55:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\MotionBased
[2011/02/18 22:44:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\Thunderbird
[2006/01/29 16:57:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\toshiba
[2011/01/03 23:11:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\uTorrent
[2008/10/17 10:31:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\webex
[2010/01/31 16:54:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Heather White\Application Data\XnView
[2011/02/25 09:10:26 | 000,000,328 | ---- | M] () -- C:\WINDOWS\Tasks\GlaryInitialize.job
[2011/02/24 21:55:06 | 000,000,438 | -H-- | M] () -- C:\WINDOWS\Tasks\User_Feed_Synchronization-{FE24D37B-13F7-4C59-A9F1-CF0AA84F7213}.job

========== Purity Check ==========



========== Custom Scans ==========


< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-02-23 18:21:26

< >

< >

< >

========== Alternate Data Streams ==========

@Alternate Data Stream - 103 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2

< End of report >

#10 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:07:30 AM

Posted 26 February 2011 - 11:50 AM

edna b,

Things are definitely looking up. The computer was able to hook up to the internet after coming out of hibernation mode, and I didn't get any redirections or new windows opening for the five minutes I spent surfing around

That's great news! I am glad to hear that!

____________________________________________________


Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.




NEXT:



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :Commands
    [ClearAllRestorePoints]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:
  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===



Below I have included a number of recommendations for how to protect your computer against malware infections.


Updated Anti-Virus Program
It's essential that you have an updated anti-virus program running on your computer. You don't want to run more than one as it can cause program conflicts, as well as false positives

You can view an excellent list of Free Security Software programs that has been compiled by GeekstoGo.


Avoid P2P Programs

Remember that no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download. All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

If you have any of these programs installed then I highly suggest you uninstall them.

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Internet Browsers

Many of the users that I assist here on the forums, ask me which programs they can use to prevent themselves from getting infected again in the future. The best answer I can give you is too practice safe browsing.

Please consider using an alternative browser such as Google Chrome or Opera. They are both much more secure than Internet Explorer, immune to almost all known browser hijackers, and also have great built-in pop-up blockers.

I also suggest you make your Internet Explore more secure.


Make Internet Explorer more secure

  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



Extra Goodies

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • You should run an updated scan with MalwareBytes' Anti-Malware weekly. Instructions are included below:

    • Open Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Check for Updates

  • Be weary of e-mails from unknown senders. Keep the following in mind as well: If it's to good to be true, then it more than likely is.

  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for Chrome and Opera.
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#11 edna b

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Posted 26 February 2011 - 11:33 PM

Hi ST,

Thanks for sticking with me through this. I ran the OTL fix and cleaner and then carried on with your other suggestions. Unfortunately, the computer had to reboot after uninstalling AVG which meant I lost my unposted reply with the OTL fix log. As I recall, it was really short, maybe five lines and there didn't seem to be anything untoward in it. Shall I run it again?

Anyway, I really appreciate your help and suggestions.

Hope things are awesome in Antarctica !?!

#12 SweetTech

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Posted 27 February 2011 - 11:46 AM

edna b,

Thanks for sticking with me through this. I ran the OTL fix and cleaner and then carried on with your other suggestions. Unfortunately, the computer had to reboot after uninstalling AVG which meant I lost my unposted reply with the OTL fix log. As I recall, it was really short, maybe five lines and there didn't seem to be anything untoward in it. Shall I run it again?

Nope that's okay.

Anyway, I really appreciate your help and suggestions.

You're welcome. :)

Hope things are awesome in Antarctica !?!

It's really cold right now.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#13 SweetTech

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Posted 03 March 2011 - 08:11 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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