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hello =) HELP =0


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#1 andre_616

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Posted 23 February 2011 - 08:05 PM

Hi, I hope I've come to the right place, had a quick look at the forums and it certainly seems to be.
My laptop is infested, I have been having issues for a few months but have somehow managed to get it working, I am entirely non-techy but seem to be very lucky.

McAfee has not really helped, so I am here to see if a kindly sage might offer me the guidance I so desperately require

My laptop runs on windows vista

here is a list of issues

1- when I run a full scan with mcafee, and i get the following information
!Your computer is at risk
X scan:Issues found
I have the following issue 51 times
'susp_irp_mj_create' unable to delete

2-In the processes window of windows task manager I have the following
multiple 'chrome.exe' even though i have only one tab open
Taskeng.exe using 50% of CPU
multiple Rundll32.exe
Kahim.exe which appears then disappears when I place mouse pointer above it
There was also a strange process whose name I forget, but was a string of meaningless letters. something like 'ihukfthr.exe' this has now disappeared though

3-get redirected to ad sites when browsing the web

I am a novice so I apologize if the info is inadequate. If anyone can help, and has a little patience, I shall get all other necessary information if they tell me what they need and where to find it.

thankyou =)

Edited by Andrew, 23 February 2011 - 08:17 PM.
Mod Edit: Moved From Introductions to AII - AA


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#2 boopme

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Posted 23 February 2011 - 09:18 PM

Hello and welcome.
Infected IRPs (Interupt Request Packets) are generally a sign of a rootkit. Let's run these,look at your logs and see how we are running after.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Clean the TEMPS...
NOTE: There have been reported problems with FireFox not loading pages properly after running ATF to clean the Firefox cache and download history. The glitch occurs if you have Firefox opened to Bleepingcomputer or other web sites while clearing the Firefox cache with ATF Cleaner. Close FF before running ATF. If ATF was run while the browser was open and OP reports problems, have them use FF itself afterwards to clear the cache.


Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link
  • Close all open browsers before using, especially FireFox. <-Important!!!
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Notes: On Vista, "Windows Temp" is disabled. To empty Temp, ATF-Cleaner must be Run As Administrator.
The Prefetch cleaning feature has been disabled for Vista Users. Tabs for applications that are not installed are grayed out.




Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 andre_616

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Posted 24 February 2011 - 06:52 AM

I am going to follow these instructions right now. Thankyou for responding so quickly, will report results when finished.

#4 andre_616

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Posted 24 February 2011 - 09:14 AM

As far as I can tell all issues are resolved.

Thank you BoopMe =) good karma coming your way

here is the log...

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5866

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.7930.16406

24/02/2011 12:00:08
mbam-log-2011-02-24 (12-00-08).txt

Scan type: Quick scan
Objects scanned: 160068
Time elapsed: 9 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 29
Registry Values Infected: 7
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\Users\Spud\AppData\Local\bleepac.dll (Trojan.Hiloti) -> Delete on reboot.
c:\Users\Spud\AppData\Local\afareweha.dll (Trojan.Agent.U) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF6-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4D7B-9389-0F166788785A} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\fcn (Rogue.Residue) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ndo8thb2ikwe (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Tlewutoqihoj (Trojan.Hiloti) -> Value: Tlewutoqihoj -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{2CA3AE86-4019-771C-59F9-E366868F3486} (Spyware.Passwords.XGen) -> Value: {2CA3AE86-4019-771C-59F9-E366868F3486} -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{BB36F917-2D97-7EF8-8A07-4AA84275916D} (Trojan.ZbotR.Gen) -> Value: {BB36F917-2D97-7EF8-8A07-4AA84275916D} -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{BB36F91D-2D9D-7EF8-8A07-4AA84275916D} (Trojan.ZbotR.Gen) -> Value: {BB36F91D-2D9D-7EF8-8A07-4AA84275916D} -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Oraliferabatid (Trojan.Agent.U) -> Value: Oraliferabatid -> Delete on reboot.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer (PUM.Bad.Proxy) -> Value: ProxyServer -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\xvftuwhf (Trojan.FakeAlert.Gen) -> Value: xvftuwhf -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\screensaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\screensaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\Spud\AppData\Local\bleepac.dll (Trojan.Hiloti) -> Delete on reboot.
c:\Users\Spud\AppData\Roaming\Iwmi\kahim.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\plugins\NPMyWebS.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\Users\Spud\AppData\Local\Temp\tmpc16ce92f\setup.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
c:\Users\Spud\local settings\application data\bleepac.dll (Trojan.Hiloti) -> Delete on reboot.
c:\Users\Spud\local settings\application data\kksey_nav.dat (Adware.NaviPromo) -> Quarantined and deleted successfully.
c:\Users\Spud\local settings\application data\kksey_navps.dat (Adware.NaviPromo) -> Quarantined and deleted successfully.
c:\Users\Spud\AppData\Roaming\Dozere\itno.exe (Trojan.ZbotR.Gen) -> Quarantined and deleted successfully.
c:\Users\Spud\AppData\Local\afareweha.dll (Trojan.Agent.U) -> Delete on reboot.
c:\program files\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Edited by andre_616, 24 February 2011 - 11:32 AM.


#5 boopme

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Posted 24 February 2011 - 12:25 PM

Ok good. You didn't post the TDSS log. Did it find and cure anythimg?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 andre_616

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Posted 24 February 2011 - 03:34 PM

I ran it as instructed, it found threats but was unable to delete/remove them. I can't locate the log unfortunately. I just ran TDSS again and it reports no infection found.

#7 boopme

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Posted 24 February 2011 - 04:03 PM

It may have said unable to delete,will delete on reboot. If you have rebooted since then they have been deleted as the second scan shows.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 andre_616

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Posted 24 February 2011 - 05:41 PM

All done and I must say my laptop is running a well as it ever has.
Thank you again for the help, without sounding over melodramatic it is sites like this that restore my faith in humanity and I very much appreciate your time and effort.
Kind regards - Andre

#9 boopme

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Posted 24 February 2011 - 08:15 PM

:thumbup2: You're welcome!!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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