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Trojan VBS and JS Redirect infections


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8 replies to this topic

#1 crowt

crowt

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  • Local time:12:41 AM

Posted 23 February 2011 - 04:36 PM

While preparing to port files from my XP to new Win7 computer I discovered Trojan infections Norton Security Suite hadn't caught in two OutLook backup files that are current and one that was old.

1. Ran online BitDefender scan: found 7 viruses/malware in 83 files (x2 - same numbers were found on external backup drive H):

Infected with:
1) Backdoor.Bot.87103 in email attachment delta_exel_78655.exe; File - OutLook archive.pst in a backup folder I have (the archive.pst in Application Settings was apparently OK.
BitDefender ACTION: Deleted- attachment updated - archive.pst updated
2) Generic.XPL.CodeBase.70D99A6B - in old OE.pst backup file - associated with a codebase vulnerability test email
BitDefender ACTION: Deleted - .pst file updated
3) Trojan.VBS.TRR multiple instances attached to multiple emails in backup.pst file
BitDefender ACTION: Deleted - .pst file UPDATE FAILED
4) Trojan.JS.Redirector.CN- multiple instances attached to multiple emails in backup.pst file
BitDefender ACTION: Disinfected - .pst file UPDATE FAILED
5) Trojan.JS.Redirector.CO - multiple instances attached to multiple emails in backup.pst file
BitDefender ACTION: Deleted - html file UPDATED - .pst file UPDATE FAILED
6)Dropped:Trojan.Iframe.JU - multiple instances attached to multiple emails in backup.pst file
BitDefender ACTION: Disinfection FAILED - DELETED html - UPDATED .pst file
7) Trojan.JS.Redirector.CP - one instance
BitDefender ACTION: Disinfected html file - .pst file UPDATE FAILED

2. Ran Ccleaner - then Restarted
3. Ran BitDefender on folders where infection was found (on C drive only - not H drive this time, to save time)
RESULT: 4 of 7 infections remain in 51 files - 1) Trojan.VBS.TRR 2) Trojan.JS.Redirector.CN 3) Trojan.JS.Redirector.CO 4)Trojan.JS.Redirector.CP
4. Downloaded and ran Hijack This (see attached file) - took no action
5. Downloaded and ran TDSSKiller (see attached file)

6. Am currently running a second online virus scan from Panda which found 31 infected files on C drive (compared with 51 in last BitDefender scan)

Other curiosities - Norton complained a lot at certain times during the BitDefender runs - it seemed to me it may have coincided with periods where BitDefender was IDing and attempting to clean the infections, perhaps?

Other than sluggishness, I am unaware of other symptoms of infection.

Let me know whether you want one or both of the BitDefender Scans.

Thanks in advance for your help!

Attached Files



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#2 crowt

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Posted 24 February 2011 - 01:16 PM

DDS.txt report BUT GMER ERROR
Attachments: Attach.txt, GMER Error Report

Ran into problems when producing reports, so only have the DDS logs to send. Below is text of DDS.txt.
-Attached the Attach.txt, since I assume you will want to see that given the following error.

GMER gave error message while running. On second attempt to run - got BLUE SCREEN ERROR
-Have text of blue screen error if you want it
-Have text of error message received after reboot noting the serious error and explanatory minidump, xml files
-Noticed that the folder containing HijackThis.exe and TDSSKiller.exe (Kaspersky) was accessed on day of GMER error 2/23/11. Don't know if this is relevant.
-Also have text of Windows error msg produced after reboot, if you want it.
-Attached GMER Error report

Since I don't know the status of my post - whether it is active, I will wait one hour and then start a new thread, if that's OK, given severity of the errors.

Here is the text of DDS.txt
====================================

DDS (Ver_10-12-12.02) - NTFSx86
Run by Internetec at 9:18:09.54 on Thu 02/24/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.469 [GMT -5:00]

AV: Norton Security Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs.
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\TPPALDR.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe
C:\Program Files\4Team Corporation\Safe PST Backup\SafePSTBackup.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Documents and Settings\Internetec\Desktop\Defogger.exe
C:\Documents and Settings\Internetec\Desktop\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://search.copernic.com/explorer17/?l=ENG&e=
uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} -
c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: IEToolbarBHO Class: {1a1dac8c-074d-440f-8707-7009a672d7d1} - c:\program
files\linkedin\ie toolbar\3.2.3.1001\LinkedInIEToolbar.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} -
c:\windows\system32\dla\tfswshx.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program
files\norton security suite\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} -
c:\program files\norton security suite\engine\4.3.0.5\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program
files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} -
c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: QUICKfind BHO Object: {c08df07a-3e49-4e25-9ab0-d3882835f153} -
c:\progra~1\idm\quickf~1\plugins\IEHelp.dll
BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn
toolbar\platform\4.0.0401.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} -
c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} -
c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
TB: Copernic Desktop Search - Home Toolbar: {4a1c6093-14f9-44d7-860e-5d265cfca9d9} -
c:\program files\copernic desktop search 2\toolbar\ToolbarContainer101000311.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn
toolbar\platform\4.0.0401.0\npwinext.dll
TB: LinkedIn Toolbar: {bb670d0b-5c46-40c7-b38b-40dd26987723} - c:\program
files\linkedin\ie toolbar\3.2.3.1001\LinkedInIEToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton
security suite\engine\4.3.0.5\coIEPlg.dll
TB: {C5F7A735-70F1-477F-8C36-6FF3C736017B} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Copernic Desktop Search - Home Toolbar: {4a1c6093-14f9-44d7-860e-5d265cfca9d9} -
c:\program files\copernic desktop search 2\toolbar\ToolbarContainer101000311.dll
EB: Copernic Desktop Search - Home: {9c3fca1f-99e3-48f2-a7f4-dd3931b2f99a} -
c:\program files\copernic desktop search 2\DeskbandIntegration302000044.dll
EB: LinkedIn Toolbar: {85e0b171-04fa-11d1-b7da-00a0c90348d6} - c:\program
files\linkedin\ie toolbar\3.2.3.1001\LinkedInIEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Copernic Desktop Search - Home] "c:\program files\copernic desktop search
2\DesktopSearchService.exe" /tray
uRun: [Safe PST Backup] "c:\program files\4team corporation\safe pst
backup\SafePSTBackup.exe" /autostart
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPP Auto Loader] c:\windows\TPPALDR.EXE
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [<NO NAME>]
mRun: [PDF4 Registry Controller] "c:\program files\scansoft\pdf professional
4.0\RegistryController.exe"
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement
pack\default manager\DefMgr.exe" -resume
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft
shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ISUSScheduler] "c:\program files\common
files\installshield\updateservice\issch.exe" -start
mRun: [LogitechCommunicationsManager] "c:\program files\common
files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [ScanSoft PDF Professional 4-reminder] "c:\program files\scansoft\pdf
professional 4.0\ereg\ereg.exe" -r "c:\documents and settings\all users\application
data\scansoft\pdf professional\4\ereg\Ereg.ini
mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader
8.0\reader\Reader_sl.exe"
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0401.0\mswinext.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\datavi~1.lnk -
c:\program files\common files\dataviz\DvzIncMsgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk -
c:\program files\palmone\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk -
c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Linked&In Search - c:\program files\linkedin\ie
toolbar\3.0.3.1100\LinkedinIEToolbar.dll/ContextMenu.htm
IE: Open with ScanSoft PDF Converter 4.2 - c:\program files\scansoft\pdf
professional 4.0\cnvres_eng.dll /100
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
- c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: ameritrade.com
Trusted Zone: tdameritrade.com
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} -
hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} -
hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -
hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program
files\yahoo!\common\Yinsthelper.dll
DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} -
hxxp://moneycentral.msn.com/cabs/pmupd806.exe
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} -
hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} -
hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} -
hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -
hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176856241000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -
hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} -
hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {CAFEEFAC-0014-0002-0014-ABCDEFFEDCBA} -
hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -
hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -
c:\windows\system32\WPDShServiceObj.dll
mASetup: {B17A6CEB-057D-47DE-9F7C-0BB3FDF30F4C} - c:\windows\system32\msiexec.exe
/fpu {5D844410-F6BD-4AB6-9A2F-C6CDEEC56822} /q

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2011-2-23 28552]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys
[2010-10-29 328752]
R0 SymEFA;Symantec Extended File
Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-10-29
173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20110211.003\BHDrvx86.sys
[2011-2-10 800376]
R1 ccHP;Symantec Hash
Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-10-29
501888]
R1 SymIRON;Symantec Iron
Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-10-29 116784]
R2 N360;Norton Security Suite;c:\program files\norton security
suite\engine\4.3.0.5\ccsvchst.exe [2010-10-29 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec
shared\eengine\EraserUtilRebootDrv.sys [2010-10-29 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20110223.001\IDSXpx86.sys
[2011-2-23 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110223.035\NAVENG.SYS
[2011-2-24 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110223.035\NAVEX15.SYS
[2011-2-24 1360760]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys -->
c:\windows\system32\drivers\Lbd.sys [?]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT
Driver;c:\windows\system32\drivers\wg111v2.sys -->
c:\windows\system32\drivers\wg111v2.sys [?]

=============== Created Last 30 ================

2011-02-23 09:24:13 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2011-02-23 09:23:29 -------- d-----w- c:\program files\Panda Security
2011-02-23
06:29:32 388096 ----a-r- c:\docume~1\intern~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-02-23 06:29:28 -------- d-----w- c:\program files\Trend Micro
2011-02-22 21:33:36 -------- d-----w- c:\program files\CCleaner
2011-02-16
07:41:04 -------- d-----w- c:\docume~1\intern~1\locals~1\applic~1\IsolatedStorage
2011-02-16 07:39:35 -------- d-----w- c:\program files\common files\4Team
2011-02-16 07:39:33 -------- d-----w- c:\docume~1\intern~1\applic~1\4Team
2011-02-16 07:39:32 -------- d-----w- c:\program files\4Team Corporation
2011-01-25 21:01:34 4297904 ----a-w- c:\windows\system32\Redemption.dll

==================== Find3M ====================

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2001-10-05 15:53:04 21866 ----a-w- c:\program files\common files\tppupd2k.dll

============= FINISH: 9:20:26.37 ===============

Attached Files



#3 crowt

crowt
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  • Local time:12:41 AM

Posted 24 February 2011 - 01:50 PM

DDS.txt report BUT GMER ERROR
Attachments: Attach.txt, GMER Error Report

Hi, I posted yesterday after having run some tests before I found this forum. My original issue was Trojan VBS and JS Redirect infections that went undetected by Norton Security Suite but were detected though they couldn't be removed by an online BitDefender scan. (For details about what I'd already done, see "Trojan VBS and JS Redirect infections")

In the process of trying to get the logs you requested GMER started then crashed and upon second attempt to run I got a BLUE SCREEN.

For this reason, I only have the DDS logs to send. I hesitate to try GMER again without your help. Below is text of DDS.txt.
-Attached is the Attach.txt, since I assume you will want to see that given the following error.

GMER gave error message while running. On second attempt to run - got BLUE SCREEN ERROR
-Have text of blue screen error if you want it
-Have text of error message received after reboot noting the serious error and explanatory minidump, xml files
-Noticed that the folder containing HijackThis.exe and TDSSKiller.exe (Kaspersky) was accessed on day of GMER error 2/23/11. Don't know if this is relevant.
-Also have text of Windows error msg produced after reboot, if you want it.
-Attached GMER Error report

Thanks for your help, and I hope it is not a problem that I started a new post, given the nature of the problems I had.

Here is the text of DDS.txt
====================================

DDS (Ver_10-12-12.02) - NTFSx86
Run by Internetec at 9:18:09.54 on Thu 02/24/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.469 [GMT -5:00]

AV: Norton Security Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs.
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\TPPALDR.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe
C:\Program Files\4Team Corporation\Safe PST Backup\SafePSTBackup.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Documents and Settings\Internetec\Desktop\Defogger.exe
C:\Documents and Settings\Internetec\Desktop\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://search.copernic.com/explorer17/?l=ENG&e=
uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} -
c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: IEToolbarBHO Class: {1a1dac8c-074d-440f-8707-7009a672d7d1} - c:\program
files\linkedin\ie toolbar\3.2.3.1001\LinkedInIEToolbar.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} -
c:\windows\system32\dla\tfswshx.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program
files\norton security suite\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} -
c:\program files\norton security suite\engine\4.3.0.5\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program
files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} -
c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: QUICKfind BHO Object: {c08df07a-3e49-4e25-9ab0-d3882835f153} -
c:\progra~1\idm\quickf~1\plugins\IEHelp.dll
BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn
toolbar\platform\4.0.0401.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} -
c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} -
c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
TB: Copernic Desktop Search - Home Toolbar: {4a1c6093-14f9-44d7-860e-5d265cfca9d9} -
c:\program files\copernic desktop search 2\toolbar\ToolbarContainer101000311.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn
toolbar\platform\4.0.0401.0\npwinext.dll
TB: LinkedIn Toolbar: {bb670d0b-5c46-40c7-b38b-40dd26987723} - c:\program
files\linkedin\ie toolbar\3.2.3.1001\LinkedInIEToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton
security suite\engine\4.3.0.5\coIEPlg.dll
TB: {C5F7A735-70F1-477F-8C36-6FF3C736017B} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Copernic Desktop Search - Home Toolbar: {4a1c6093-14f9-44d7-860e-5d265cfca9d9} -
c:\program files\copernic desktop search 2\toolbar\ToolbarContainer101000311.dll
EB: Copernic Desktop Search - Home: {9c3fca1f-99e3-48f2-a7f4-dd3931b2f99a} -
c:\program files\copernic desktop search 2\DeskbandIntegration302000044.dll
EB: LinkedIn Toolbar: {85e0b171-04fa-11d1-b7da-00a0c90348d6} - c:\program
files\linkedin\ie toolbar\3.2.3.1001\LinkedInIEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Copernic Desktop Search - Home] "c:\program files\copernic desktop search
2\DesktopSearchService.exe" /tray
uRun: [Safe PST Backup] "c:\program files\4team corporation\safe pst
backup\SafePSTBackup.exe" /autostart
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPP Auto Loader] c:\windows\TPPALDR.EXE
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [<NO NAME>]
mRun: [PDF4 Registry Controller] "c:\program files\scansoft\pdf professional
4.0\RegistryController.exe"
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement
pack\default manager\DefMgr.exe" -resume
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft
shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ISUSScheduler] "c:\program files\common
files\installshield\updateservice\issch.exe" -start
mRun: [LogitechCommunicationsManager] "c:\program files\common
files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [ScanSoft PDF Professional 4-reminder] "c:\program files\scansoft\pdf
professional 4.0\ereg\ereg.exe" -r "c:\documents and settings\all users\application
data\scansoft\pdf professional\4\ereg\Ereg.ini
mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader
8.0\reader\Reader_sl.exe"
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0401.0\mswinext.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\datavi~1.lnk -
c:\program files\common files\dataviz\DvzIncMsgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk -
c:\program files\palmone\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk -
c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Linked&In Search - c:\program files\linkedin\ie
toolbar\3.0.3.1100\LinkedinIEToolbar.dll/ContextMenu.htm
IE: Open with ScanSoft PDF Converter 4.2 - c:\program files\scansoft\pdf
professional 4.0\cnvres_eng.dll /100
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
- c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: ameritrade.com
Trusted Zone: tdameritrade.com
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} -
hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} -
hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -
hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program
files\yahoo!\common\Yinsthelper.dll
DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} -
hxxp://moneycentral.msn.com/cabs/pmupd806.exe
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} -
hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} -
hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} -
hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -
hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176856241000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -
hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} -
hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {CAFEEFAC-0014-0002-0014-ABCDEFFEDCBA} -
hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -
hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -
c:\windows\system32\WPDShServiceObj.dll
mASetup: {B17A6CEB-057D-47DE-9F7C-0BB3FDF30F4C} - c:\windows\system32\msiexec.exe
/fpu {5D844410-F6BD-4AB6-9A2F-C6CDEEC56822} /q

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2011-2-23 28552]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys
[2010-10-29 328752]
R0 SymEFA;Symantec Extended File
Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-10-29
173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20110211.003\BHDrvx86.sys
[2011-2-10 800376]
R1 ccHP;Symantec Hash
Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-10-29
501888]
R1 SymIRON;Symantec Iron
Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-10-29 116784]
R2 N360;Norton Security Suite;c:\program files\norton security
suite\engine\4.3.0.5\ccsvchst.exe [2010-10-29 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec
shared\eengine\EraserUtilRebootDrv.sys [2010-10-29 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20110223.001\IDSXpx86.sys
[2011-2-23 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110223.035\NAVENG.SYS
[2011-2-24 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application
data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110223.035\NAVEX15.SYS
[2011-2-24 1360760]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys -->
c:\windows\system32\drivers\Lbd.sys [?]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT
Driver;c:\windows\system32\drivers\wg111v2.sys -->
c:\windows\system32\drivers\wg111v2.sys [?]

=============== Created Last 30 ================

2011-02-23 09:24:13 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2011-02-23 09:23:29 -------- d-----w- c:\program files\Panda Security
2011-02-23
06:29:32 388096 ----a-r- c:\docume~1\intern~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-02-23 06:29:28 -------- d-----w- c:\program files\Trend Micro
2011-02-22 21:33:36 -------- d-----w- c:\program files\CCleaner
2011-02-16
07:41:04 -------- d-----w- c:\docume~1\intern~1\locals~1\applic~1\IsolatedStorage
2011-02-16 07:39:35 -------- d-----w- c:\program files\common files\4Team
2011-02-16 07:39:33 -------- d-----w- c:\docume~1\intern~1\applic~1\4Team
2011-02-16 07:39:32 -------- d-----w- c:\program files\4Team Corporation
2011-01-25 21:01:34 4297904 ----a-w- c:\windows\system32\Redemption.dll

==================== Find3M ====================

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2001-10-05 15:53:04 21866 ----a-w- c:\program files\common files\tppupd2k.dll

============= FINISH: 9:20:26.37 ==============

EDIT: Topics merged ~BP

Attached Files


Edited by Budapest, 24 February 2011 - 05:54 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:41 AM

Posted 28 February 2011 - 09:59 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 03 March 2011 - 08:32 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 crowt

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Posted 05 March 2011 - 10:32 AM

I'm here but your reply came at a time when I need to do other work. Haven't had time to run the software yet. Plan to get to it this weekend.
ec

#7 gringo_pr

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Posted 05 March 2011 - 06:30 PM

Ok no problem




gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

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Posted 09 March 2011 - 05:30 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

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Posted 13 March 2011 - 03:56 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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