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I've had this laptop for a month now and have been trying to get it back into it's original condition. Apparently they've been using a universal power adapter and it was overvolting the laptop at 22V instead of the rated 19V. The battery won't charge which I'm sure is due to that. Anyway most likely from running on adapter only the OS got hosed from being turned off improperly. So I wanted to do a factory reinstall from the recovery partition. Tried system restore to no avail btw.
So from what I've learned recovering a Toshiba laptop back to factory you're supposed to hold down the 0 key turn it on and it should take you to a recovery menu which it does not. There are no beeps but I do see something about recovery in the bottom left hand corner for a split sec, but then it goes to a normal start in safe mode screen. My last option from what I can see is to order a recovery disc direct from Toshiba, couldn't find any images online as far as free goes.
Anybody have any other suggestions before I spend money?
Ha nice joke there, getting Toshiba to admit they produce junk. Anyway I'm fairly sure it was bought new, anything Toshiba made after 2007 basically didn't come with physical reinstall discs. From what I gathered you could make a reinstall disc from a working setup, but obviously this setup isn't working.