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DSL Internet Connection turns on and off frequently

Started by nolesqb11 , Feb 23 2011 12:58 PM

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3 replies to this topic

#1 nolesqb11

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Posted 23 February 2011 - 12:58 PM

Hello, and thank you for allowing me to be a member of this site. I am a new member, and have a situation that has been happening for about 3-4 days now.
I am using a Netgear router DGN2200, n300. I have DSL service, and have been experiencing the connection turning off and on, for no apparant reason these past few days.
The flashing green light turns to red and only local access available. I login to the router and check all settings, and see no changes or problems that stand out.
I tried rebooting, uninstalling, reinstalling, updating drivers, as well as disabling and re-enabling the network. Only error windows gave me when trying to repair was a problem with connecting to the NIC. As of this exact moment the internet is working, for how long I am unsure. I have a feeling it is either my PCTools or Kaspersky IS.
I appreciate your time helping and reading this post.

EDIT: Removed HJT log, not allowed in this forum since it is a malware tool and only used in the Virus, Trojan, Spyware...Malware Removal Logs forum ~ Hamluis.

Edited by hamluis, 23 February 2011 - 03:02 PM.

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#2 hamluis

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Posted 23 February 2011 - 03:05 PM

What happens if you remove the router from the equation...and connect directly to the modem?

Have you taken a look at your browser add-ons?

Have you taken a look in Event Viewer for errors that may shed some light?

System manufacturer and model?

Louis

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#3 nolesqb11

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Posted 23 February 2011 - 11:44 PM

I am running a Dell core duo desktop. Windows Vista, and the router/modem I have is a netgear n-300, dsl modem/router. It is the only thing in between the phone line in and my computer aside from the network cable.
I have not checked Event Viewer, maybe you can shed some light for me as to how I do that, I never used Event Viewer before.

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#4 Reddoug

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Posted 24 February 2011 - 07:14 PM

Hi
I had a similar problem two years ago. Turned out to be a problem with the wiring in the house. I now have two dedicated data only phone jacks that I hooked the DSL modem to (up & downstairs)and the filter is on the outside of the house. No more filters between phones and jacks. Phone company did the repairs.

Doug