Posted 23 February 2011 - 09:08 AM
I have come across a problem adding an addition driver to my print server. The print server is running multiple printers on Windows Server 2003 Service Pack 2. I have been using the following method (which has worked in the past with other printers): Settings->Printer and Faxes, File->Server Properties, Select Drivers, Add. I have downloaded the drivers from Canon's site directly. The install appears to go through fine, however at the very end when clicking Finish, the error message pops up "The Specified Color Profile is Invalid" and the installation fails.
Printer: Canon i3170
Driver: x64 PCL 5e (Also tried an older version as well as the UFRII driver)
The driver is needed for a new Windows 7 64 bit machine recently purchased for a new employee, and I was successfully able to add a different black and white printer driver, just not this color printer. The x86 drivers are working fine and have been for some time.
After doing some research, I tried removing the driver, and restarting the printer spool then reinstalling the driver, however I still received the error message. I read a few places that a server reboot fixed the problem, however I do not have that option right away and do not see why that would all of a sudden fix things. Any help/suggestions would be appreciated.