Double flv video

I posted this in All Other Software a week ago. Since I think it might be an infection issue rather than a software issue, I post it here instead, hoping for better exposure:

Whenever I play a flv video in youtube for example, the screen comes up with a double video picture. The pictures are divided horizontally by a green line.
It happens not only in Youtube but whenever I try to play a flv video.
What I thought had happened was a glitch in the latest updated version of Flash. So what I did was uninstall, plus deleted all leftover files in the marcomedia folder, and downloaded& installed a new Adobe Flash. This did not correct anything.
Any help would be appreciated!

Hello.

Malware doesn't generally cause this kind of behavior. . . but we'll run a scan to be sure.

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

• Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.
• Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
• A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
• If nothing happens or if the tool does not run, please let me know in your next reply

***************************************************

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link

IMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

~Blade


In your next reply, please include the following:
Malwarebytes Log

Blade, Thanks for your kind offer to help. In between my posting this issue and your reply, I did some research and decided to try and fetch new drivers for my NVidia video card. After I installed this, my problem was resolved; the green line disappeared.
So I will wait to react to your post until I hear from you concluding that the problem is fixed or if I should still check for malware. I continually scan with MBAM and Spybot S&D and also Eset.
Thanks again.

Edited by Bentr, 03 March 2011 - 09:50 PM.

If you are no longer having issues then all should be good.