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Is this an Adobe problem?

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#1 valianthunter


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  • Local time:12:06 PM

Posted 22 February 2011 - 11:22 PM

Searched other forums...didn't see anything like this.

Yesterday I was forced into downloading Adobe X to view something from my energy bill for tax purposes. Three days ago I was able to make my mortgage payment from my Mozilla browser. Today I tried to make my Credit card payment with the same financial institution, couldn't with Mozilla but could on IE8. Same occurred when I tried to sign into Cincinnati Bell's account site. Confirmed that I could still sign into hotmail account.

I did the flash uninstall per instructions. Still no good. Ran Malwarebytes, found Trojan-Agent 2/22/2011 File C:\update.exe (see the following):
Malwarebytes' Anti-Malware

Database version: 5845

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/22/2011 9:02:16 PM
mbam-log-2011-02-22 (21-02-16).txt

Scan type: Full scan (A:\|C:\|D:\|)
Objects scanned: 192758
Time elapsed: 34 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\update.exe (Trojan.Agent) -> Quarantined and deleted successfully.

I even did as tech support for Cincinnati Bell's ISP-Zoomtown suggested and uninstalled and reinstalled Mozilla. Nothing.

p.s. just had my system completely wiped and reinstalled professionally. Nothing too new except Adobe.

Edited by hamluis, 23 February 2011 - 12:36 PM.
Moved from XP to Am I Infected.

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#2 valianthunter

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Posted 24 February 2011 - 07:59 PM

Hello? Is anyone out there?

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