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NEW*.tmp.exe


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#1 MelissaPleases

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Posted 22 February 2011 - 08:26 PM

For two days, I've had this window pop up at fairly regular intervals:

Posted Image

The "NEW" in the filename is always there, the rest of the name up to the .tmp extension changes with each pop up. The file always ends with a .tmp.exe double extension.

I have Avast "Deny and move to chest" each time, but it keeps popping back up. A full scan with Avast shows no infection; a full scan with MWB comes back clean, and a full scan with SAS also comes back clean. Suggestions, please?

Snowden03.png

~   Notorious Thread Killer   ~
Case: CoolerMaster Storm Trooper Full ATX | Motherboard: GIGABYTE GA-Z170X | CPU: Intel Core i7-6700K 8M Skylake Quad-Core | GPU: MSI Radeon R9 390X 8GB 512-Bit | PSU: EVGA 80 PLUS GOLD 850 W | RAM: Corsair Vengeance DDR4 SDRAM [4x8GB] Audio: Integrated Creative Sound Core 3D 5.1 | Internal Storage: Samsung 2 TB HDD | Seagate 1 TB HDD | Samsung 500GB SSD [x2] | Mushkin 500GB SSD | External Storage: Seagate 2TB | Optical Drive: Lite-On iHAS324 Dual Layer

Display 1: AOC I2757Fh 27" | Display 2 & 3: LG 24MP57HQ-P 24" | Operating Systems: OS 1: Windows 10 Professional | OS 2: Linux Mint Cinnamon | OS 3: Windows 7 Ultimate x-64 | Antivirus: MS Security Essentials | Firewall: Windows Firewall


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#2 boopme

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Posted 22 February 2011 - 09:29 PM

Hello, MP
Do you have the ASK toolbar installed.

What is the Operating System.please?

First Lets' upload this file for a second opinion on it's infection.. NEW????.tmp.exe

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.
<filepath>suspect.file

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/


Let's clear the Temp files as that is where it is and see if it's gone.


TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Edited by boopme, 22 February 2011 - 09:35 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 MelissaPleases

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Posted 23 February 2011 - 07:18 AM

Hello, MP
Do you have the ASK toolbar installed.


No, I do not.


What is the Operating System.please?

Sorry, my bad. Windows 7 Professional.


First Lets' upload this file for a second opinion on it's infection.. NEW????.tmp.exe

I don't understand?


Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows


Show Hidden files is my default setting.


Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.
<filepath>suspect.file

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/


19 Scanners report, "Found Nothing."


Let's clear the Temp files as that is where it is and see if it's gone.

TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Done. TFC cleaned up 95.0 MB. There is no longer any dual-extension file in the temp folder, however, there isn't usually, until the window pops up again. I'll keep my eye on this for a couple of days and let you know if it reappears.

Thank you so much for your help.


Edited by MelissaPleases, 23 February 2011 - 07:19 AM.

Snowden03.png

~   Notorious Thread Killer   ~
Case: CoolerMaster Storm Trooper Full ATX | Motherboard: GIGABYTE GA-Z170X | CPU: Intel Core i7-6700K 8M Skylake Quad-Core | GPU: MSI Radeon R9 390X 8GB 512-Bit | PSU: EVGA 80 PLUS GOLD 850 W | RAM: Corsair Vengeance DDR4 SDRAM [4x8GB] Audio: Integrated Creative Sound Core 3D 5.1 | Internal Storage: Samsung 2 TB HDD | Seagate 1 TB HDD | Samsung 500GB SSD [x2] | Mushkin 500GB SSD | External Storage: Seagate 2TB | Optical Drive: Lite-On iHAS324 Dual Layer

Display 1: AOC I2757Fh 27" | Display 2 & 3: LG 24MP57HQ-P 24" | Operating Systems: OS 1: Windows 10 Professional | OS 2: Linux Mint Cinnamon | OS 3: Windows 7 Ultimate x-64 | Antivirus: MS Security Essentials | Firewall: Windows Firewall


#4 boopme

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Posted 23 February 2011 - 10:46 AM

Hello again,

First Lets' upload this file for a second opinion on it's infection.. NEW????.tmp.exe

I don't understand?

I was hoping we could find the, NEW ???? tmp.exe(???? = random mamed )file when it shows and uplooad /submit it for a multiple virus scan and see what they find in the file. Or if you still have the NEWF06D.tmp.exe file on your system submit that.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 MelissaPleases

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Posted 23 February 2011 - 01:05 PM

Okay, it's back. Every 20 minutes or so.

Those oddly named files are only in my temp folder until I tell Avast to "Deny and move to chest." They're gone after that - not in the chest, not in the temp folder.

They show back up periodically, and Avast warns me.

That's how I tested at Jotti - I didn't send the file to the chest until I scanned it at Jotti.

Snowden03.png

~   Notorious Thread Killer   ~
Case: CoolerMaster Storm Trooper Full ATX | Motherboard: GIGABYTE GA-Z170X | CPU: Intel Core i7-6700K 8M Skylake Quad-Core | GPU: MSI Radeon R9 390X 8GB 512-Bit | PSU: EVGA 80 PLUS GOLD 850 W | RAM: Corsair Vengeance DDR4 SDRAM [4x8GB] Audio: Integrated Creative Sound Core 3D 5.1 | Internal Storage: Samsung 2 TB HDD | Seagate 1 TB HDD | Samsung 500GB SSD [x2] | Mushkin 500GB SSD | External Storage: Seagate 2TB | Optical Drive: Lite-On iHAS324 Dual Layer

Display 1: AOC I2757Fh 27" | Display 2 & 3: LG 24MP57HQ-P 24" | Operating Systems: OS 1: Windows 10 Professional | OS 2: Linux Mint Cinnamon | OS 3: Windows 7 Ultimate x-64 | Antivirus: MS Security Essentials | Firewall: Windows Firewall


#6 boopme

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Posted 23 February 2011 - 02:04 PM

Did Jotti find any infection in them?? Give us a name?


Let's also look for a TDSS infection.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 MelissaPleases

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Posted 23 February 2011 - 03:13 PM

Jotti says the file is clean. I'll take your next recommendation now, and post results when done.

Edit To Add:

Posted Image

Do you still need to see the log file?

Edited by MelissaPleases, 23 February 2011 - 03:36 PM.

Snowden03.png

~   Notorious Thread Killer   ~
Case: CoolerMaster Storm Trooper Full ATX | Motherboard: GIGABYTE GA-Z170X | CPU: Intel Core i7-6700K 8M Skylake Quad-Core | GPU: MSI Radeon R9 390X 8GB 512-Bit | PSU: EVGA 80 PLUS GOLD 850 W | RAM: Corsair Vengeance DDR4 SDRAM [4x8GB] Audio: Integrated Creative Sound Core 3D 5.1 | Internal Storage: Samsung 2 TB HDD | Seagate 1 TB HDD | Samsung 500GB SSD [x2] | Mushkin 500GB SSD | External Storage: Seagate 2TB | Optical Drive: Lite-On iHAS324 Dual Layer

Display 1: AOC I2757Fh 27" | Display 2 & 3: LG 24MP57HQ-P 24" | Operating Systems: OS 1: Windows 10 Professional | OS 2: Linux Mint Cinnamon | OS 3: Windows 7 Ultimate x-64 | Antivirus: MS Security Essentials | Firewall: Windows Firewall


#8 boopme

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Posted 23 February 2011 - 09:42 PM

Hi melissa. I didn't get your edit notification.
This does appear to be an Trojan infection.

Please run 2 more scans. Ar least we know now it isn't a TDL rootkit.

Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Next an Online scan.
Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer,Opera or Firefox to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 MelissaPleases

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Posted 24 February 2011 - 12:15 PM

During the scans, the window shown in my first post continued to reappear every 20 - 30 minutes. Another odd bit of behavior this one displays - if I leave the computer on for an extended period, but am not using it, when I do return to using the machine, these windows pop up five or six times in rapid succession - once I've dealt with the five or six, they return to the normal timing of every 20 - 30 minutes.

Regarding SAS:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/24/2011 at 01:47 AM

Application Version : 4.49.1000

Core Rules Database Version : 6124
Trace Rules Database Version: 3936

Scan type : Complete Scan
Total Scan Time : 02:57:55

Memory items scanned : 721
Memory threats detected : 0
Registry items scanned : 10918
Registry threats detected : 0
File items scanned : 243083
File threats detected : 2

Trojan.Agent/FakeDrop
C:\PROGRAM FILES\CROSSDRESSER3\CROSSDRESSER3 PACK 10 UNINSTALLER.EXE
C:\PROGRAM FILES\CROSSDRESSER3\CROSSDRESSER3 PACK 8 UNINSTALLER.EXE


*Note: The files removed by SAS were not trojans. They were legitimate uninstallers for 3D application content that has been on my computer for two years, and never raised an alarm before in the past - not even by earlier scans done with SAS. I have no idea what's going on with that.

Regarding ESET:

ESETScan.txt:

I was given no option to save anything, since the program reported "No Threats Found."


log.txt:

"No items match your search."


Snowden03.png

~   Notorious Thread Killer   ~
Case: CoolerMaster Storm Trooper Full ATX | Motherboard: GIGABYTE GA-Z170X | CPU: Intel Core i7-6700K 8M Skylake Quad-Core | GPU: MSI Radeon R9 390X 8GB 512-Bit | PSU: EVGA 80 PLUS GOLD 850 W | RAM: Corsair Vengeance DDR4 SDRAM [4x8GB] Audio: Integrated Creative Sound Core 3D 5.1 | Internal Storage: Samsung 2 TB HDD | Seagate 1 TB HDD | Samsung 500GB SSD [x2] | Mushkin 500GB SSD | External Storage: Seagate 2TB | Optical Drive: Lite-On iHAS324 Dual Layer

Display 1: AOC I2757Fh 27" | Display 2 & 3: LG 24MP57HQ-P 24" | Operating Systems: OS 1: Windows 10 Professional | OS 2: Linux Mint Cinnamon | OS 3: Windows 7 Ultimate x-64 | Antivirus: MS Security Essentials | Firewall: Windows Firewall


#10 boopme

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Posted 24 February 2011 - 12:48 PM

Hello, Those must be False Positives,or new info to SAS. But I fell we have a well protected rootkit and will need a deeper look to find and remove it.. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 melsamba

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Posted 28 March 2011 - 03:46 PM

Hi Melissa..
I'm also affected by bthis nasty rootkit.. Hsave u managed to get rid of it?? If so, what did u do?? I've tried everything but to no avail!!!
Cheers!!

#12 fam007E

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Posted 19 May 2017 - 01:37 PM

Hi, I've the same problem. Random files like g23E0.tmp.exe are popping up every 10 to 15 mins and they kill a lot of memory space in aggregate. And also my Task manager shows lots of run32.dll files which cloggs the memory.

I've to manually end those processes but it returns again. I'm really frustrated right now.   :(


Edited by fam007E, 19 May 2017 - 01:38 PM.


#13 boopme

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Posted 19 May 2017 - 02:36 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 3 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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