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Rootkit problem


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#1 Dekabreak

Dekabreak

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Posted 22 February 2011 - 05:25 PM

Redirecting to other sites on google, can't even go to the ESET site... Anyone want to help me out here?

Edited by Dekabreak, 22 February 2011 - 05:33 PM.


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#2 Starbuck

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Posted 22 February 2011 - 07:59 PM

Hi Dekabreak,

Is it just a redirection problem or are you being blocked from certain sites?

Step 1

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Step 2
  • Download TDSSKiller and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • Vista/Win7 users should right-click and select Run As Administrator.

    Posted Image
  • If an infected file is detected, the default action will be Cure, click on Continue.

    Posted Image
  • If a suspicious file is detected, the default action will be Skip, click on Continue.

    Posted Image
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.

    Posted Image
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file in your next reply.


In your next reply, please submit:
MBAM report
TDSSKiller report


Thanks.

Edited by Starbuck, 22 February 2011 - 08:01 PM.

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