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save PDF file as pop-up malware


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2 replies to this topic

#1 roberth5

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Posted 22 February 2011 - 03:54 PM

I have a workstation infected with a pop-up program that every few seconds puts up a "save PDF file as" window. I am using Symantec endpoint protection, scanned with SUPERAntiSpyware Free Edition, Malwarebytes, MS Malware Remover, McAfee on line scan, nothing found, nothing removed.

I also ran SFC /scannow.

I think the problem is in the spoolsv.exe file. When I end it, the pop-up stops for a while, it is also 24,016KB.

I also followed the Bleepingcomputer Preparation Guide that lead me to this post, so the log scans are done and .txt files are ready for review.

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#2 Orange Blossom

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Posted 22 February 2011 - 04:06 PM

Hello,

I have contacted your helper for your original topic here: http://www.bleepingcomputer.com/forums/topic378263.html

I will keep an eye on the topic and make sure you receive assistance there.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 Orange Blossom

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Posted 22 February 2011 - 04:09 PM

I have just noted that your reply to the topic was made yesterday morning. Please note that helpers are on different time zones and are also volunteers. Helpers do their best to respond within 24 hours after a reply.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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