Posted 22 February 2011 - 12:26 PM
I'd first suggest you go to device manager and uninstall the device. Make sure that you leave the box that says "also delete this driver" checked so that if the driver was corrupted, Windows doesn't hold on to it. Windows has a tendency to do that. Then go to the cannon site and redownload the driver and reinstall it. It will ask you to reboot, so please do so. after that, go back to device manager and make sure that you once again see your printer listed there. Then run a test page and see if things are recognized again. They should be if all goes well.
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