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nvlddmkm.sys BSOD


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#1 gamemaster406

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Posted 21 February 2011 - 11:09 PM

Hello, my computer will crash at random times, and after it reboots, it reports that it blue screened and that the nvlddmkm.sys and that the video adapter has stopped working. The graphics card is PNY GTX 470, and is brand new. However the motherboard is an older model (nForce 750i SLI). Would these two be conflicting with each other? I had a similar problem with my previous video card (EVGA 9800 GX2) and it isn't very old either. Since video problems have happened with both cards would this be a motherboard issue? I am completely stumped, I have also formatted the computer numerous times with no fix to this problem.

Any help would be greatly appreciated,

-Mike

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#2 the_patriot11

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Posted 21 February 2011 - 11:14 PM

Have you tried either card in another system by any chance? and what PSU are you running?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 gamemaster406

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Posted 21 February 2011 - 11:18 PM

Have you tried either card in another system by any chance? and what PSU are you running?

Other systems in my house are either laptops or are too old for either card. And the power supply I have is Hush 680 Watts Power Supplies.

#4 the_patriot11

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Posted 21 February 2011 - 11:24 PM

HUSH? im not aware of that brand and a google search turned up this PSU? If so, its made by sunbeam, and I have had issues with sunbeam PSUs giving BSODs in the past. What is the amperage on the +12v rails? (should be a sticker on the side of the PSU, and it should in the middle have one or more boxes with +12 in them, with a number followed by a a. For example, 19a) What is the amperage per +12v rail and how many do you have?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#5 gamemaster406

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Posted 21 February 2011 - 11:29 PM

Yes that looks like my PSU only difference it seems is that there are no blue LEDs (doubt if that matters)

The only 12v boxes I see are +12v1 and +12v2 and under those each says 20A. Sorry if this is the wrong info

Edited by gamemaster406, 21 February 2011 - 11:31 PM.


#6 the_patriot11

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Posted 21 February 2011 - 11:30 PM

Should be plenty of power, do you have another lower end card you can test in it? one that doesnt require dedicated power from the PSU?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#7 gamemaster406

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Posted 21 February 2011 - 11:32 PM

Hmm I think I have a really old 6200 LE in my old old XP machine. Will that work?

#8 the_patriot11

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Posted 21 February 2011 - 11:34 PM

Should if its pci_e express. If it works just fine, then my suspicions will be on the PSU being faulty. If it is still giving BSODs, well then the motherboard is still suspect.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#9 gamemaster406

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Posted 21 February 2011 - 11:36 PM

So if I do continue getting BSODs do you think I should look into getting a new motherboard?

#10 the_patriot11

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Posted 21 February 2011 - 11:39 PM

Well, I dont know-if you do, it could still be either a PSU problem or a driver issue. Driver is unlikely, since the old card did it to, and assuming both cards are indeed working, that leaves the PSU or the motherboard. Im hoping, using a lower wattage card will work fine-that will mean definetly PSU. If it still blue screens, there is a way we can test the PSU to be 100% sure its working correctly-but the probability of the motherboard being the problem do indeed go up.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#11 gamemaster406

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Posted 21 February 2011 - 11:42 PM

I don't think the 6200 LE Turbocache is SLI. Does this mean I can't use it for testing the PSU?

#12 the_patriot11

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Posted 22 February 2011 - 12:40 AM

Doesnt matter, your not running SLI anyway. SLI is Nvidias method of running two video cards simultaneously. When you had the 9800 x2, it was a semi SLI, as in you had two GPUs on the same card, but they were on the same video card and do not make use of the Motherboards SLI capability. The 470 is a single GPU card and again, not running SLI. The 6200, again wont matter. What I am hoping, if it is a failing PSU, that just the part of the PSU that controls the direct power from the PSU to the video card (the PCIE power connector) has gone bad, and if so, the 6200 which draws all its power from the motherboard itself, will not cause any issues.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#13 gamemaster406

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Posted 22 February 2011 - 12:09 PM

If I remove the GTX 470 will that ruin the warranty?

#14 the_patriot11

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Posted 22 February 2011 - 03:12 PM

Is this a custom build that you did yourself, or is it something you had built? If this is something that you had build and it is covered under warranty I would recomend going to the company to have them work on it-thats what the warranty is for. if it is something you or a friend has built yourselves, then you need to Diagnose which part is defective in order to RMA the right part. In any case, removing it should not void the warranty.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#15 gamemaster406

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Posted 26 February 2011 - 09:00 AM

Thanks for all the help, I really appreciate it, but I still can't find the problem, so I'm taking the computer over to Best Buy today to have them look at it. I hope they will find the hardware that isn't working.




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