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Vista won't startup & unable to restore!


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2 replies to this topic

#1 smaureenk

smaureenk

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Posted 21 February 2011 - 06:40 PM

Hello everyone,

I have a Toshiba Satellite laptop and use Vista.

This problem started a few days ago. My computer could not detect or locate my CD drive. I restarted the laptop a couple of times and after the 2nd time it could locate the drive. The computer system worked fine. I shut down everything and the next day the exact same thing happened when i turned my system back on. After restarting everything, if i clicked on any of my icons (firefox, itunes etc) the computer would "not responding" and it would never stop doing that. I had to shut down the computer without going through the proper routes, and now it will not start up at all.

Today i went through and did a windows repair, instead of starting normally. After all of that it said that it was unable to do a windows repair on the computer (i tried this a few times while also trying to restart the computer normally). I then went into the advanced repair settings and wanted to restore the computer and just have a brand new start. When i did that, it would not let me restore and this message came up: "No restore points have been created on your computer's system".

I have no idea what to do at this point since nothing is even starting up now past that startup screen. I do not know if this is malware related, and i really know nothing about computers.

Any help that anyone could offer would be greatly appreciated.

Thank you so much.

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#2 Farbar

Farbar

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Posted 03 March 2011 - 06:33 PM

Hi smaureenk,

Welcome to Bleeping Computer. I am going to assist you with your problem.

  • Tell me if you have a x64 bit or a x86 (x32) bit system.
  • When you start the computer how far it goes. Tell me also if it gives you any error?
  • Start in Safe Mode Using the F8 key:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
  • Log to your usual account.
  • Please tell me if you can boot.


#3 Farbar

Farbar

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Posted 09 March 2011 - 04:44 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.




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