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Win32/FakeRean Infection?


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3 replies to this topic

#1 lstiles

lstiles

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Posted 20 February 2011 - 06:05 PM

I have a Dell Optiplex GX620 2.80 gigahertz Intel Pentium 4,16 kilobyte primary memory cache
1024 kilobyte secondary memory cache with 2 gigs of ram, running windows xp service pack 3. I have two user accounts and the adminstrator account. Both user accounts have administrative rights. My boyfriend got a rogue antivirus pop up. I think it was win xp antivirus 2011 or something similar. I shut down the computer and logged in safe mode to the administrator account.

I updated and ran malwarebytes. It found one trogan which it removed. I scanned with super antispyware and it only found a lot of tracking cookies. i could not open microsoft security essentials from the admin account. I tried to go to the internet and it asked me what program I wanted to use to open the file with.

I restarted it in normal mode and logged into my user. I tried to go to microsoft update and it told me it could not download because the automatic update, backgound something and the event log services were turned off. I turned them on and set them to automatic and was able to run the program and download and install the required updates. I then went to the trend website and ran the online scanner and it found nothing. The history from Microsoft Security Essentials shows the following:

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My user accounts is working fine and I can access the internet and microsoft security essentials is running and updating fine, however, my boyfrieds account is not running fine. When trying to open the internet or any security programs I get the window asking what program i want to use to open the file with. When I was trying to open the internet I selected the ie8 program and the screen flashed like it was going to open then the start up folder opened instead.

My machine is obviously still infected even though it is not effecting my user account yet.

Can you help me identify and remove the infection from my computer?

Leslie

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#2 lstiles

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Posted 27 February 2011 - 03:18 PM

I have been doing some research on the internet and have found that this infection is probably removed since I ran malwarebytes and security essentials, however it does make changes to the registry that will not allow .exe programs to run. I found nothing that says this will happen to certain users accounts and not others, but all of the information I read referred me to malware removal forum (the bleeping computer was listed) for help in repairing the registry.

I am not sure if this topic is posted in the right forum but it has been a week with no reply. I am not sure what the next step should be.

Leslie

#3 lstiles

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Posted 02 March 2011 - 02:46 PM

Please close this topic. I have started a new post in the "Malware Removal Log" forum.

Here is a link to the new topic Win32/FakeRean - WIn XP topic

Thank you.

Leslie

#4 Budapest

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Posted 02 March 2011 - 04:31 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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