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GMer freezing up my whole computer everytime i run a scan


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3 replies to this topic

#1 Reinforce

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Posted 20 February 2011 - 05:12 PM

So i followed all the steps to execute the GMer file to get a log for inspection but everytime i try to scan with GMer my computer freezes up.

Anyone know why this might be happening?

Thanks in advance.

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#2 quietman7

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Posted 21 February 2011 - 10:14 AM

There are varying reasons GMER will not run.

Open GMER and deselect (uncheck):
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All <- don't miss this one
Posted Image

If that does not work you may also need to uncheck Devices and Sections from the options on the right, along with the items noted above, then try running it again. If it's still crashing, also uncheck Files.

Should GMER still fail to run or continues to crash, try running it in safe mode.

If you still cannot get GMER to run, then skip that step and continue with the next. When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
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#3 Orange Blossom

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Posted 27 February 2011 - 11:15 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic380526.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
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#4 Orange Blossom

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Posted 27 February 2011 - 11:15 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic380526.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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