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hijack this log - clean?


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3 replies to this topic

#1 Sandda

Sandda

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Posted 20 February 2011 - 12:23 PM

Background, computer at mom's work that according to some is infected and don't work, and other it does work...
Only trouble I've found (with trend micro housecall) is the windows just-in-time debugger that pops up from time to but looks like it's stopped after disabled to run it on scripts in explorer and other browsers...

Anyway here's the log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:10:20, on 2011-02-20
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Intel\AMT\atchksrv.exe
C:\Program\Cisco Systems\VPN Client\cvpnd.exe
C:\Program\Delade filer\InterVideo\RegMgr\iviRegMgr.exe
C:\Program\Java\jre6\bin\jqs.exe
C:\Program\Intel\AMT\LMS.exe
C:\Program\Delade filer\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program\PDF Complete\pdfsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program\Intel\AMT\UNS.exe
C:\Program\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program\Analog Devices\Core\smax4pnp.exe
C:\Program\Analog Devices\SoundMAX\Smax4.exe
C:\Program\Intel\AMT\atchk.exe
C:\Program\Mozilla Firefox\firefox.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\Auwe\LOKALA~1\Temp\HouseCall\housecall.bin
C:\Program\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BrowserHelper Class - {8a9d74f9-560b-4fe7-abeb-3b2e638e5cd6} - C:\Program\SGPSA\SearchAssistant.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - C:\Program\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Search Assistant - {f0626a63-410b-45e2-99a1-3f2475b2d695} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [atchk] "C:\Program\Intel\AMT\atchk.exe"
O4 - HKLM\..\Run: [PDF Complete] C:\Program\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Referensinformation - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O11 - Options group: [java_sun] Java (Sun)
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {e2883e8f-472f-4fb0-9522-ac9bf37916a7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = carema.local
O17 - HKLM\Software\..\Telephony: DomainName = carema.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = carema.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = carema.local
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Intel® Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program\Intel\AMT\atchksrv.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program\Delade filer\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (javaquickstarterservice) - Sun Microsystems, Inc. - C:\Program\Java\jre6\bin\jqs.exe
O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel - C:\Program\Intel\AMT\LMS.exe
O23 - Service: OfficeScan NT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program\PDF Complete\pdfsvc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program\Trend Micro\OfficeScan Client\..\BM\TMBMSRV.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel - C:\Program\Intel\AMT\UNS.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program\RealVNC\VNC4\WinVNC4.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 8044 bytes


Thanks in advance...

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 25 February 2011 - 12:53 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 February 2011 - 09:27 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:05:50 AM

Posted 03 March 2011 - 08:17 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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