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Unknown Program


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#1 Toria123

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Posted 20 February 2011 - 09:50 AM

I was looking through my program files in (c:) and i came across one called Conduit and inside is another folder called Community Alerts then in that alert.dll.
Can anyone please tell me what it is and if it is dangerous and if i dont need it can i get rid of it. Otherwise my computer seems to be working ok.
Thank you.

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#2 boopme

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Posted 20 February 2011 - 02:56 PM

Are you using Gnome? As http://en.wikipedia.org/wiki/Conduit_(software) is an open-source synchronization program for GNOME
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#3 Toria123

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Posted 20 February 2011 - 03:36 PM

Nope, never heard of Gnome. Any other ideas?

#4 boopme

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Posted 20 February 2011 - 03:45 PM

Lets' upload this file for a second opinion on what it actually is..

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.
<filepath>suspect.file

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/
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#5 Toria123

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Posted 21 February 2011 - 08:52 AM

Was i just to scan the file Conduit? because thats what i done here's the results.

Filename: Alert.dll
Status: Scan finished. 0 out of 19 scanners reported malware.
Scan taken on: Tue 8 Feb 2011 01:17:48 (CET) Permalink
Additional info
File size: 521312 bytes
Filetype: PE32 executable for MS Windows (DLL) (GUI) Intel 80386 32-bit

Edited by Toria123, 21 February 2011 - 08:56 AM.


#6 quietman7

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Posted 21 February 2011 - 09:51 AM

ThreatExpert's awareness of the file "alert.dll"

What is the date of the folder? Did you install any other programs at the same time?

Apparently, other software (i.e. Morpheus Music) will install conduit so its probably a bundled package.

The alert.dll file is also used by Quicken.

Edited by quietman7, 21 February 2011 - 10:10 AM.

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#7 Toria123

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Posted 21 February 2011 - 10:42 AM

I've not really installed many programs really, but here's what i've found out:
Conduit was created on 7 July 2010 13:30:52 as was Checkpoint/ZAForcefield 7 July 2010 13:30:34 so i know that has something to do with zonealarm so checked the program file Zone Labs inside that file was Zonealarm which said date modified 7 July 2010 13:33 and inside zonealarm was folders Diagnostics and repairs both modified 7 Jult 13:29 and 13:30.
So possibly Zonealarm installed it i cant remember what i done with zonealarm in July because i've had it on the computer since 2009 but i think remember installing the toolbar then i didn't want it so uninstalled it but i can't remember when :unsure:

#8 quietman7

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Posted 21 February 2011 - 11:53 AM

Checking system logs with both ZA & Conduit they do appear to be installed about the same time and related to the toolbar.

2011-02-12 12:31:46 -------- d-----w- c:\users\mh\appdata\roaming\CheckPoint
2011-02-12 12:31:32 -------- d-----w- c:\program files\Conduit

HKCU\..\URLSearchHook: {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZone.dll (Conduit Ltd.)
BHO: (ZoneAlarm Toolbar) - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZone.dll (Conduit Ltd.)
HKCU\..\Toolbar\WebBrowser: (ZoneAlarm Toolbar) - {66F2E20D-0DA8-4C11-A9C8-DD8477B88ACD} - C:\Program Files\ZoneAlarm\tbZone.dll (Conduit Ltd.)


Edited by quietman7, 21 February 2011 - 11:55 AM.

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#9 Toria123

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Posted 22 February 2011 - 10:18 AM

Ok so it's nothing really to worry about then?
So if i dont have the toolbar anymore, i wont need Conduit so can i get rid of it and if so how?

#10 quietman7

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Posted 22 February 2011 - 02:11 PM

The correct way to remove any program is to use Add/Remove Programs from the Control Panel or Programs and Features in Vista/Windows 7 first, then restart the computer and delete the Program folder if it still exists. Note: With some programs its best to uninstall while in "safe mode".

If the program is not listed in Add/Remove, look for an uninstall icon (shortcut) from within its program group. Click on the Start > All Programs (or Program Files), and use the program's uninstaller. If not, the next step would be to manually navigate to the program's folder itself using Window's Explorer, look for an uninstaller file (i.e. uninstall.exe) and double-click on it from that location. Also check for a readme.txt file which may contain removal instructions. Important! Reboot when done.

If there is no entry in Add/Remove and no uninstall file in the program's folder, then it can be removed by manually deleting the folder itself or moving it to a temporary location for a few days, then delete it.
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#11 Toria123

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Posted 23 February 2011 - 10:05 AM

Ok thanks so much for your help its very much appreciated. :thumbsup:

#12 quietman7

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Posted 23 February 2011 - 12:55 PM

You're welcome. :) :)
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