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Slow running computer


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3 replies to this topic

#1 michaelrily

michaelrily

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  • 1 posts
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  • Local time:09:47 AM

Posted 20 February 2011 - 09:14 AM

Not sure if malware is issue, buta friend of mine, her mothers and brothers computers started running slower after they each opened an email. She is running WindowXP Home on an Acer AspireOne. She said some kind of program opened up after the email was opened that she couldn't close so she cut the computer off, but it opened the next time she cut the computer on. She left it off for several days and now it doesn't start when the computer is restarted. Not sure what all she has done to computer, so any help would be appreciated. Below are the logs requested.




DDS (Ver_10-12-12.02) - NTFSx86
Run by kim at 6:01:39.78 on Sun 02/20/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1012.445 [GMT -6:00]

AV: McAfee VirusScan *Enabled/Outdated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\DOCUME~1\kim\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\kim\Desktop\dds.scr
C:\WINDOWS\system32\SearchProtocolHost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bing.com/?pc=Z020&form=ZGAPHP
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: {089fd14d-132b-48fc-8861-0048ae113215} - c:\program files\siteadvisor\6172\SiteAdv.dll
BHO: PriceGongBHO Class: {1631550f-191d-4826-b069-d9439253d926} - c:\program files\pricegong\2.1.0\PriceGongIE.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {377c180e-6f0e-4d4c-980f-f45bd3d40cf4} - c:\progra~1\mcafee\msk\mcapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Surf Canyon Search Engine Assistant: {5ab7104a-b71f-49ad-9154-f7f8806ae848} - c:\program files\surf canyon\surfcanyon.dll
BHO: Simppull Toolbar: {627af46b-2076-42ae-a2fd-8428734d3e74} - c:\program files\simppulltoolbar\simppulldx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.0.301.7164\swg.dll
BHO: Updater For Simppull Toolbar: {c4b8bab4-1667-11df-a242-ba9455d89593} - c:\program files\simppulltoolbar\auxi\simppulltoolbAu.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Toolbar BHO: {e30a55b1-f1b7-43a4-b3f6-ec90cdc4fe60} - c:\program files\puredefmusic\toolbar\2.bin\p3bar.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client\YontooIEClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
BHO: Search Assistant BHO: {ff365cdb-88fe-4ffa-a3f3-357855231dfa} - c:\program files\puredefmusic\toolbar\2.bin\p3SrcAs.dll
TB: McAfee SiteAdvisor: {0bf43445-2f28-4351-9252-17fe6e806aa0} - c:\program files\siteadvisor\6172\SiteAdv.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: PureDef Music Toolbar: {e30a55b9-f1b7-43a4-b3f6-ec90cdc4fe60} - c:\program files\puredefmusic\toolbar\2.bin\p3bar.dll
TB: Simppull Toolbar: {627af46b-2076-42ae-a2fd-8428734d3e74} - c:\program files\simppulltoolbar\simppulldx.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [LaunchApp] Alaunch
mRun: [AzMixerSel] c:\program files\realtek\audio\installshield\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [SiteAdvisor] c:\program files\siteadvisor\6172\SiteAdv.exe
mRun: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PureDef Music Plugin] rundll32 c:\progra~1\purede~1\toolbar\2.bin\p3Plugin.dll,UPF
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\kim\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: &Search - http://edits.mywebsearch.com/menusearch.jhtml?s=4&p=YD&si=&a=1CD5BDF5-42F5-4456-B0BA-584A770AC9B7&n=2011021619
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1291413411484
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
Handler: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - c:\program files\siteadvisor\6172\SiteAdv.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2007-7-21 201288]
R3 M3000Srv;Acer Crystal Eye webcam Driver;c:\windows\system32\drivers\M3000KNT.sys [2008-5-5 151936]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2007-7-24 79304]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2007-7-21 35240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-13 136176]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys --> c:\windows\system32\drivers\jmcr.sys [?]
S3 mferkdk;McAfee Inc.;c:\windows\system32\drivers\mferkdk.sys [2007-7-24 33800]
S3 mfesmfk;McAfee Inc.;c:\windows\system32\drivers\mfesmfk.sys [2007-7-21 40488]

=============== Created Last 30 ================

2011-02-19 23:01:27 -------- d-----w- c:\windows\system32\XPSViewer
2011-02-19 22:53:44 -------- d-----w- c:\docume~1\kim\applic~1\Windows Desktop Search
2011-02-19 22:52:54 -------- d-----w- c:\program files\Windows Desktop Search
2011-02-19 22:52:53 -------- d-----w- c:\windows\system32\GroupPolicy
2011-02-19 18:10:53 388096 ----a-r- c:\docume~1\kim\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-02-19 18:10:50 -------- d-----w- c:\program files\Trend Micro
2011-02-19 16:58:34 29704 ----a-w- c:\windows\system32\uxtuneup.dll
2011-02-19 16:55:47 -------- d-----w- c:\program files\TuneUp Utilities 2007
2011-02-19 16:55:47 -------- d-----w- c:\docume~1\kim\applic~1\TuneUp Software
2011-02-19 16:54:48 -------- d-----w- c:\docume~1\alluse~1\applic~1\TuneUp Software
2011-02-19 16:54:41 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2011-02-19 15:22:34 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-02-19 15:22:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-02-17 04:31:01 -------- d-----w- c:\docume~1\kim\applic~1\Titanium Gears
2011-02-17 00:30:08 -------- d-----w- c:\program files\Search Toolbar
2011-02-17 00:29:49 -------- d-----w- c:\program files\ezt
2011-02-17 00:22:11 -------- d-----w- c:\docume~1\kim\applic~1\PriceGong
2011-02-17 00:22:10 -------- d-----w- c:\program files\PriceGong
2011-02-17 00:16:52 -------- d-----w- c:\program files\Music Oasis
2011-02-17 00:16:22 -------- d-----w- c:\docume~1\kim\applic~1\Uniblue
2011-02-17 00:15:50 -------- d-----w- c:\program files\Uniblue
2011-02-17 00:15:26 -------- d-----w- c:\docume~1\kim\locals~1\applic~1\PackageAware
2011-02-17 00:15:19 -------- d-----w- c:\program files\Free Offers from Freeze.com
2011-02-17 00:14:31 -------- d-----w- c:\docume~1\alluse~1\applic~1\EmailNotifier
2011-02-17 00:14:30 -------- d-----w- c:\program files\Yontoo Layers Client
2011-02-17 00:14:28 -------- d-----w- c:\docume~1\alluse~1\applic~1\Tarma Installer
2011-02-17 00:14:26 -------- d-----w- c:\program files\Surf Canyon
2011-02-17 00:14:15 -------- d-----w- c:\docume~1\kim\applic~1\simppulltoolbar
2011-02-17 00:14:14 -------- d-----w- c:\program files\simppulltoolbar
2011-02-16 06:41:08 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-02-16 06:41:08 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-02-15 03:37:41 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-02-15 03:37:41 -------- d-----w- c:\windows\system32\wbem\Repository
2011-02-11 02:57:06 -------- d-----w- c:\program files\iPod
2011-02-11 02:57:02 -------- d-----w- c:\program files\iTunes
2011-02-11 02:57:02 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-02-11 02:53:36 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-02-11 02:53:36 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-02-11 02:52:55 -------- d-----w- c:\program files\Bonjour
2011-02-10 19:27:44 172032 ----a-w- c:\windows\system32\igfxres.dll
2011-02-10 19:20:46 -------- d-----w- c:\program files\Launch Manager
2011-02-10 19:15:11 55808 ----a-w- c:\temp\devcon.exe
2011-02-10 19:15:11 -------- d-----w- C:\temp
2011-02-10 19:11:52 69632 ----a-w- c:\windows\Alcmtr.exe
2011-02-10 19:03:44 -------- d-----w- c:\windows\system32\autorun
2011-02-10 18:21:55 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-07 16:54:34 -------- d-----w- c:\windows\T5FOY8IS2CMW5EOY
2011-02-07 16:53:57 -------- d-----w- c:\windows\1DMX7HR0AJT3DNX7
2011-02-07 16:42:43 -------- d-----w- c:\program files\Registry Easy
2011-02-06 06:17:29 -------- d-----w- c:\windows\9LV5FPZ9JS1BKU3D
2011-02-06 06:17:28 -------- d-----w- c:\windows\V6GQZ9JS2BLU4DNX
2011-02-06 06:17:28 -------- d-----w- c:\windows\4GQ0AKU4EOY8IS2C
2011-02-05 20:32:17 -------- d-----w- c:\windows\N1BLV5GR1BLV5FPV
2011-02-05 17:56:08 -------- d-----w- c:\windows\SHELLNEW
2011-01-30 20:58:33 -------- d-----w- c:\windows\Cache
2011-01-30 20:58:29 -------- d-----w- c:\program files\Coupons
2011-01-30 20:57:00 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-01-29 05:17:19 -------- d-----w- c:\docume~1\kim\locals~1\applic~1\HP
2011-01-29 05:02:24 -------- d-----w- c:\docume~1\alluse~1\applic~1\WEBREG
2011-01-29 04:57:14 -------- d-----w- c:\program files\common files\HP
2011-01-29 04:56:33 -------- d-----w- c:\program files\common files\Hewlett-Packard
2011-01-29 04:55:03 274944 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpzpp5ha.dll
2011-01-29 04:55:02 118272 ----a-w- c:\windows\system32\hpz3l5ha.dll
2011-01-29 04:54:28 267864 ----a-w- c:\windows\system32\hpzids01.dll
2011-01-29 04:54:19 958464 ----a-w- c:\windows\system32\hpotiop4.dll
2011-01-29 04:54:19 675840 ----a-w- c:\windows\system32\hpowiax4.dll
2011-01-29 04:54:19 303104 ----a-w- c:\windows\system32\hpovst11.dll
2011-01-29 04:54:05 -------- d-----w- c:\program files\HP
2011-01-29 03:35:38 16496 ----a-w- c:\windows\system32\drivers\HPZipr12.sys
2011-01-29 03:35:37 49920 ----a-w- c:\windows\system32\drivers\HPZid412.sys
2011-01-29 03:33:56 25856 -c--a-w- c:\windows\system32\dllcache\usbprint.sys
2011-01-29 03:33:56 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2011-01-25 07:10:16 -------- d-----w- c:\program files\Windows Media Connect 2
2011-01-25 07:08:00 -------- d-----w- c:\windows\system32\LogFiles

==================== Find3M ====================

2011-02-10 19:14:37 125 ----a-w- c:\windows\xUninstall.bat
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ------w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-12-03 19:46:17 3 ----a-w- c:\windows\HotFix.bat
2010-12-03 19:46:17 139 ----a-w- c:\windows\HotFix2.bat
2010-11-29 23:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 23:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 6:04:50.34 ===============

Attached Files



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#2 oneof4

oneof4

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Posted 25 February 2011 - 10:38 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Thanks and again sorry for the delay.

Best Regards,
oneof4.


#3 oneof4

oneof4

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Posted 28 February 2011 - 04:23 PM

Do you still need help?

Best Regards,
oneof4.


#4 SweetTech

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Posted 04 March 2011 - 09:53 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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