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0xc0000022 vista explorer.exe


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#1 RiCKPC

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Posted 20 February 2011 - 06:48 AM

When I try to start up my laptop I am getting this error:
0xc0000022 application failed to launch.
And my desktop does not ever load.
If i press CTRL+ALT+DEL to load task manager, it gives the same error and does not load task manager either.
I have already tried system restore, and searching numerous forums for a fix,
however I have not yet been able to find a solution to this problem!
I am good with computers, but this issue has me stumped.
Also to note, this issue appears to have happened first reboot after installing Skype 5.1. Not sure if that has anything to do with it, but thought it worth mentioning. Also I have scanned with Malware bytes and it found no infections, I also run Outpost Security Suite Pro (Licensed Version).
I did try to install and run spybot search&destory, while using safemode (which does load), but spybot would not launch either and gave an error about sqlite.dll
I tried to uninstall Skype in safemode, but it tells me it can not be done insafe mode.
Also to mention one more time that I did try System Restore as well.
Any help would be greatly appreciated. Thank you!

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#2 Broni

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Posted 20 February 2011 - 03:10 PM

How are you doing all this, if the desktop is not functional?

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#3 RiCKPC

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Posted 21 February 2011 - 03:26 AM

It will work in Safe Mode, just not normal mode.

#4 Broni

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Posted 21 February 2011 - 11:28 AM

0xc0000022 application failed to launch.

Is that all, or is it more in that error message?

While in Safe Mode....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

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#5 RiCKPC

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Posted 22 February 2011 - 10:55 PM

OK, about to try your suggestion now, and praying the computer still boots at least in safe mode so I can get back here to report. Wish me luck! :D

#6 RiCKPC

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Posted 22 February 2011 - 11:19 PM

That solution did notwork, still got the same error.
I got a little more info about the error though.


Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Fault Module Name: ntdll.dll
Exception Code: c0000022
Exception Offset: 00009f7d

#7 RiCKPC

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Posted 22 February 2011 - 11:36 PM

Here is some more info I was able to get out of the Event Viewer:

Faulting application Explorer.EXE, version 6.0.6002.18005, time stamp 0x49e01da5, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000022, fault offset 0x00009f7d, process id 0x6b8, application start time 0x01cbd30ee615d08f.

Faulting application taskeng.exe, version 6.0.6002.18342, time stamp 0x4cd2e07b, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000022, fault offset 0x00009f7d, process id 0x4fc, application start time 0x01cbd30f0993b0ef.

Faulting application Taskmgr.exe, version 6.0.6001.18000, time stamp 0x47918e94, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000022, fault offset 0x00009f7d, process id 0x588, application start time 0x01cbd30e680625b2.

Faulting application SearchIndexer.exe, version 7.0.6002.18005, time stamp 0x49e02459, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000022, fault offset 0x00009f7d, process id 0x158, application start time 0x01cbd30bd55cfd65.

The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043c from line 45 of d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp.

Application 'C:\WINDOWS\explorer.exe' (pid 1480) cannot be restarted - Application SID does not match Conductor SID..

#8 RiCKPC

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Posted 22 February 2011 - 11:41 PM

http://blogs.msdn.com/b/joshpoley/archive/2008/01/04/errors-000-facility-null.aspx

"34 0xC0000022 {Access Denied} A process has requested access to an object, but has not been granted those access rights. STATUS_ACCESS_DENIED"

#9 RiCKPC

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Posted 23 February 2011 - 12:01 AM

My system information:

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP2
System Manufacturer Hewlett-Packard
System Model Presario F500 (GF606UA#ABA)
System Type X86-based PC
Processor AMD Athlon™ 64 X2 Dual-Core Processor TK-53, 1707 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.1F, 12/5/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name LAPTOP2\RiCK
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 958 MB
Available Physical Memory 416 MB
Total Virtual Memory 2.12 GB
Available Virtual Memory 1.69 GB
Page File Space 1.23 GB
Page File C:\pagefile.sys

#10 RiCKPC

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Posted 23 February 2011 - 12:23 AM

My system information:

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP2
System Manufacturer Hewlett-Packard
System Model Presario F500 (GF606UA#ABA)
System Type X86-based PC
Processor AMD Athlon™ 64 X2 Dual-Core Processor TK-53, 1707 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.1F, 12/5/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name LAPTOP2\RiCK
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 958 MB
Available Physical Memory 416 MB
Total Virtual Memory 2.12 GB
Available Virtual Memory 1.69 GB
Page File Space 1.23 GB
Page File C:\pagefile.sys

#11 Broni

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Posted 23 February 2011 - 11:11 AM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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