netbook lock out

Hello ~ I have been asked to look at a freedom by zoostorm netboot ( the hard drive is sealed in) , it is locked out and there is no recovery disc for it attempting to start it in any mode via F8 results in a merry go round of continued restarts

my external cdrom is not recognised probably because it cant get the driver installed but a usb flash drive is recognised ~ I wondered if there is an anti virus usb flash drive program that would scan the hard drive remove any nasties and then allow the hard drive to start ~ your experiences would be appreciated , Alan

If you have/suspect malware issues...you really ought to initiate a post in the Am I Infected forum.

I will ask one of our Malware Team personnel to try to assist you with the unbootable/loop aspect.

Louis

What version of Windows is installed?

Edited by hamluis, 22 February 2011 - 10:23 AM.

What do you mean by "locked out"? It can't log on? At which point does this problem occur. Please try to give as much details as possible.