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BSOD


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#1 leftwheel

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Posted 19 February 2011 - 10:29 PM

I have the BSOD on my HP dv8000

Windows xp home had been running fine, normal until yesterday. My mouse batteries were low, so I removed them and thats when the computer shut down. Will not start in any mode.

I got a copy of windows xp and attempted to run recovery console. "Setup did not find any hard disk drives in your computer" Operating system was on C:, had a D: for file storage.

Here is the code from the BSOD
:oxoooooo7b (oxf7caf524, oxc0000034, 0x00000000, ox00000000)

Currently using a borrowed computer to post. Have used the forum with great success once before.

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#2 dc3

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Posted 20 February 2011 - 04:57 AM

Try restarting, once you press the power button stat pressing the F8 key. This should take you to the Advance Boot options, once there use the up or down arrows to navigate to Last Known good configuration and press enter.

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#3 leftwheel

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Posted 20 February 2011 - 09:12 AM

I have tried that, blue screen pops up momentarily, then restarts.

#4 dc3

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Posted 20 February 2011 - 10:08 AM

Can you boot into Safe Mode?

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#5 nem7glan

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Posted 20 February 2011 - 10:15 AM

see if you can boot in to bios - is the hard drive listed?

#6 leftwheel

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Posted 20 February 2011 - 01:22 PM

no hard drives are listed.
No boot in safe mode

#7 Broni

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Posted 20 February 2011 - 02:33 PM

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps HERE

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#8 leftwheel

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Posted 20 February 2011 - 03:51 PM

how do i identify what brand of hard drive I have if I can't get windows to run??

#9 Broni

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Posted 20 February 2011 - 04:02 PM

In that case, you'll have to open the case and take a look.

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#10 leftwheel

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Posted 20 February 2011 - 04:45 PM

Update:
I turned off native SATA drive in bois, and windows started with last know configuration.

Shoud I still run the hard drive diagnosis??

#11 Broni

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Posted 20 February 2011 - 04:58 PM

See how things go. If everything works fine, leave it.

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