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Removing Antimalware Doctor


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3 replies to this topic

#1 natalia_stan

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Posted 19 February 2011 - 08:23 PM

Hello again. I just read some instructions in another category where I originally posted my story. It said to post malware logs here. If the admins think this is a more appropriate place for my thread, then go ahead and delete the original one.

So here's the story:

I'm terrible at internet surfing and I got an antimalware doctor virus thing at work! I was watching streaming videos while on my break

So I followed the instructions here: http://www.bleepingcomputer.com/virus-removal/remove-antimalware-doctor

and did a MBAM scan, which scanned my computer. When I clicked "Fix selected issues" the summary said that not all files could be removed. Here is the first log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5814

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

19/02/2011 7:22:52 PM
mbam-log-2011-02-19 (19-22-52).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 264599
Time elapsed: 27 minute(s), 6 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 2
Registry Keys Infected: 8
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 24

Memory Processes Infected:
c:\WINDOWS\Osulya.exe (Trojan.Agent) -> 7348 -> Unloaded process successfully.

Memory Modules Infected:
c:\documents and settings\administrator\application data\Sun\ynfnuw7.dll (Trojan.Ambler.Gen) -> Delete on reboot.
c:\WINDOWS\mcoctvc.dll (Trojan.Hiloti.Gen) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{EC110333-2E14-41C6-9F2C-BC5D2F2F9305} (Trojan.Ambler.Gen) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{EC110333-2E14-41C6-9F2C-BC5D2F2F9305} (Trojan.Ambler.Gen) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Antimalware Doctor (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\CE8SIIFGSU (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\NtWqIVLZEWZU (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Antimalware Doctor Inc (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\ (Hijack.Zones) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Qqufejuk (Trojan.Hiloti.Gen) -> Value: Qqufejuk -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\CE8SIIFGSU (Trojan.Agent) -> Value: CE8SIIFGSU -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hmod70twindl.exe (Trojan.FakeAlert) -> Value: hmod70twindl.exe -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\administrator\application data\Sun\ynfnuw7.dll (Trojan.Ambler.Gen) -> Delete o

I rebooted the computer and rescanned it using malware bytes again. This time, it said there were no objects infected. Here is the second log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5814

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

19/02/2011 7:48:07 PM
mbam-log-2011-02-19 (19-48-07).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 261093
Time elapsed: 21 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

How do I know all of the infected objects are gone for sure? And how do I do this as quietly as possible without leaving a trace on this work computer?

Thanks to anyone that can help, it is greatly appreciated.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 B-boy/StyLe/

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Posted 24 February 2011 - 05:17 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.


Regards,
Georgi :hello:

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#3 natalia_stan

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Posted 24 February 2011 - 07:26 PM

Yes, the problem has been resolved. Thank you!

#4 thcbytes

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Posted 25 February 2011 - 07:57 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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