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BSOD


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2 replies to this topic

#1 custer

custer

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Posted 19 February 2011 - 10:07 AM

Hi, Thanks in advance for any help with my problem.

Ive been getting numerous BSOD, even when starting in safe mode. This is on win 7 64bit.
i finally got it online in safe mode with networking and ran mabm, the following is the log.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5804

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

2/18/2011 4:29:48 PM
mbam-log-2011-02-18 (16-29-48).txt

Scan type: Quick scan
Objects scanned: 159708
Time elapsed: 1 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 44
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 20
Files Infected: 37

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QuestBrowse Service (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{beaC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\GamevanceText.Linker.1 (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\GamevanceText.Linker (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4D1EC4CA-4B92-4324-B8F8-C9A6ED06A8AE} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{6F098504-CDB1-420F-A2E6-DDC0B835FEDF} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{30B15818-E110-4527-9C05-46ACE5A3460D} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.Info.1 (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.Info (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4D1EC4CA-4B92-4324-B8F8-C9A6ED06A8AE} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4D1EC4CA-4B92-4324-B8F8-C9A6ED06A8AE} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4E674574-3F0B-491d-8AE3-F90B43A34FD6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.UserProfiles.1 (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.UserProfiles (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4E674574-3F0B-491D-8AE3-F90B43A34FD6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{B035BA6B-57CD-4F72-B545-65BE465FCAF6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{D44FD6F0-9746-484E-B5C4-C66688393872} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{0EB3F101-224A-4B2B-9E5B-DF720857529C} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{DB38E21A-0133-419D-92AD-ECDFD5244D6D} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{EB620C54-E229-4942-87CE-E717109FC8C6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbAx (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbAx.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbInfoBand (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbInfoBand.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButton (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButton.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButtonA (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButtonA.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.RprtCtrl (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.RprtCtrl.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\GamevanceText.DLL (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\hblitesa (Adware.HotBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\AppDataLow\gvtl (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\HBLite (Adware.HotBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HBLiteSA (Adware.HotBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport2 (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\HBLiteSA (Adware.Hotbar) -> Value: HBLiteSA -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Gamevance (Adware.Gamevance) -> Value: Gamevance -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions\HBLite@HBLite.com (Adware.HotBar) -> Value: HBLite@HBLite.com -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\programdata\2aca5cc3-0f83-453d-a079-1076fe1a8b65 (Adware.Seekmo) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\HBLite (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0 (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\firefox (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\firefox\extensions (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\firefox\extensions\plugins (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\shoppingreport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\program files (x86)\shoppingreport2\Bin (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\program files (x86)\shoppingreport2\Bin\2.7.21 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\chrome (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\components (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\program files (x86)\questbrwsearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files (x86)\questbrwsearch\questbrwsearch_deleted_ (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\programdata\questbrwsearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.

Files Infected:
c:\program files (x86)\HBLite\bin\11.0.345.0\HBLiteSA.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\questbrwsearch\questbrowse127.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\gvtl.dll (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\hblitesaax.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\Windows\Temp\nsh8BBD.tmp\questbrwsearch.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\Windows\Temp\QUE1B08.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
c:\Windows\Temp\QUE63FF.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
c:\Windows\Temp\QUEF8EE.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
c:\Users\sis\local settings\application data\10112010146107114.xxe (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\gamevance32.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\HBLiteSA.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesaabout.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesaau.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesaeula.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesa_kyf.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\ars.cfg (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\gamevancelib32.dll (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\gvun.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\icon.ico (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\hblitesahook.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\hbliteuninstaller.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\firefox\extensions\install.rdf (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\HBLite\bin\11.0.345.0\firefox\extensions\plugins\npclntax_hblitesa.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\shoppingreport2\Uninst.exe (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar\about hotbar.lnk (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar\hotbar customer support center.lnk (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar\hotbar uninstall instructions.lnk (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\chrome.manifest (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\install.rdf (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\chrome\gvtextlinks.jar (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\components\gvtlf.dll (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\components\gvtlf.xpt (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\program files (x86)\questbrwsearch\questbrwsearch.dll (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files (x86)\questbrwsearch\questbrwsearch.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files (x86)\questbrwsearch\uninstall.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files (x86)\questbrwsearch\questbrwsearch_deleted_\questbrwsearch.dll (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files (x86)\questbrwsearch\questbrwsearch_deleted_\questbrwsearch.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.


however, on reboot i got another bsod and couldnt get it back to the desktop. I did then do a system restore back to a previous config, again i kept getting bsod, finally i did a system restore and got it back online once again, i re-ran mabm and the following is the log from that scan.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5809

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

2/19/2011 9:15:52 AM
mbam-log-2011-02-19 (09-15-52).txt

Scan type: Quick scan
Objects scanned: 160668
Time elapsed: 1 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{beaC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\GamevanceText.Linker.1 (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\GamevanceText.Linker (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GamesVance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\GamevanceText.DLL (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\AppDataLow\gvtl (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Gamevance (Adware.Gamevance) -> Value: Gamevance -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files (x86)\gamevance (Adware.Gamevance) -> Delete on reboot.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\components (Adware.GamesVance) -> Quarantined and deleted successfully.

Files Infected:
c:\program files (x86)\gamevance\gvtl.dll (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\gamevance32.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\ars.cfg (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\gamevancelib32.dll (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\gvun.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\program files (x86)\gamevance\icon.ico (Adware.Gamevance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\chrome.manifest (Adware.GamesVance) -> Quarantined and deleted successfully.
c:\Users\sis\AppData\Roaming\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\components\gvtlf.dll (Adware.GamesVance) -> Quarantined and deleted successfully.


in currently running eset online virus scanner..

not sure what to do next, any help with this is much appreciated, cannot figure why it bbsod when booting into safe mode also.. thank you

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#2 etavares

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Posted 24 February 2011 - 06:55 PM

Hello and welcome to Bleeping Computer

My name is etavares and I will be working with you to fix your computer.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.
  • Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • If you have already posted a log, please do so again as instructed below, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    CREATERESTOREPOINT

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.


Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log. Thanks and again sorry for the delay.


If I don't respond within 2 days, please feel free to PM me.
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#3 etavares

etavares

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Posted 01 March 2011 - 07:19 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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