Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Redirect Virus


  • This topic is locked This topic is locked
18 replies to this topic

#1 shark13

shark13

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:44 AM

Posted 19 February 2011 - 02:36 AM

I was not very smart and opened a file that put AntiVira AV on my computer. I believe I was able to remove it but shortly after doing so I noticed my browser being redirected. Attached are the requested files. Thanks in advance to all the people on this forum who spend their time in helping removing these issues. Your time is greatly appreciated.

Attached Files



BC AdBot (Login to Remove)

 


#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 20 February 2011 - 07:29 AM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 shark13

shark13
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:44 AM

Posted 22 February 2011 - 02:36 AM

Thanks for the reply. I have attached the log from Combo Fix.

Attached Files

  • Attached File  log.txt   180.45KB   2 downloads


#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 22 February 2011 - 04:52 PM

Hi

Please do the following:

submit a file to virustotal for analysis
  • Use the browse button on that page to navigate to the location of the file to be scanned.
  • In the right hand panel,
  • click on the file c:\windows\system32\bidispl2.dll
  • then click the open button.
  • The file will now be displayed in the submit box.
  • Scroll down a bit and click "send file", wait for the results
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Once scanned, copy and paste the link to the results page in your next reply.


NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 shark13

shark13
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:44 AM

Posted 24 February 2011 - 03:13 PM

I attempted to create a virustotal but it never took me anywhere. I pressed "send file" and waited for a long period of time. Nothing happened. As a test I entered a website URL in the "submit url portion" and was taken to a screen that gave analysis of the site. I assume it was supposed to do the same thing for my file. Any idea?

#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 24 February 2011 - 09:09 PM

Make sure this file actually exists on your computer

c:\windows\system32\bidispl2.dll

try this other site:

  • Please go to VirSCAN.org FREE on-line scan service
  • Copy and paste the following file path into the "Suspicious files to scan" box on the top of the page:


    c:\windows\system32\bidispl2.dll

  • Click on the Upload button
  • If a pop-up appears saying the file has been scanned already, please select the ReScan button.
  • Once the Scan is completed, click on the "Copy to Clipboard" button. This will copy the link of the report into the Clipboard.
  • Paste the contents of the Clipboard in your next reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 shark13

shark13
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:44 AM

Posted 25 February 2011 - 02:49 AM

When I go to the site and browse through the menu I can find the file but is slightly lighter. When I run the scan it says it can't find the file. The same is true when I go through my computer. I can see it there but it's not like the other icons. My first inclination is to describe it as grayed out...but it's not gray...just lighter....like the opacity has been turned down. I am referring to the file bidispl2.dll.

#8 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 25 February 2011 - 08:26 AM

strange - what permissions does it have set on it under "properties"?

Please do this:

Make sure combofix uploads the file when it is finishjed scanning::

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic380348.html

Suspect::
c:\windows\system32\bidispl2.dll

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 shark13

shark13
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:44 AM

Posted 28 February 2011 - 04:36 PM

I would like to apologize for not replying sooner. I right clicked the file bidispl2.dll and there was not an option to see the permission...only properties. I have attached the Combofix log to this email.

Thank you

Attached Files

  • Attached File  log.txt   16.18KB   3 downloads


#10 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 01 March 2011 - 04:36 AM

Hi

The file I had asked be uploaded for analysis didn't submit automatically for some reason, if you could manually submit it please:



Please open this page in your browser:

http://www.bleepingcomputer.com/submit-malware.php?channel=107

Fill in the link to topic field with a link to this topic

Copy/paste the following into the Browse to the file you want to submit field:

c:\windows\system32\bidispl2.dll


Then press Send File, this will upload the file for analysis

Thanks


NEXT


Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT


Posted Image Your Java is out of date.
Java™ 6 Update 19 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT



Please post a fresh DDS Log and advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 shark13

shark13
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:44 AM

Posted 02 March 2011 - 02:01 AM

An attempt was made to upload the file. This was the response I received.

There was an error uploading your file.
Your file is either 0 bytes or has exceeded the maximum file size of 5MB that we allow to be uploaded.


The file is 132kb in size which is neither 0 byes or over 5MB.

I have updated Java and cleared the cache.
Adobe Reader has also been updated.

Attached is the newest DDS file.

I am not confident about the state of my system. Are you able to determine if what was causing the Google Redirect is gone? Here is what I am still noticing.

1) At different times after I press the touchpad button the computer will give an error type sound (type of sound you hear if you keep pressing any key repeatedly while windows is starting up). If I press any key this sound goes away.

2 The computer is tending to crash from time to time. It always seems to be associated with Internet Explorer freezing. If I catch it in time and go to Task Manager I can remove the specific IE file and the problem goes away. This occurs whether IE is currently open or was opened and now closed. Problem typically happens when I attempt to go into hibernate or sleep mode.

3) I haven't experienced the redirect issue in awhile but it did occur a few days ago. This I believe was prior to using Combofix though.

Attached Files

  • Attached File  DDS.txt   10.52KB   0 downloads

Edited by shark13, 02 March 2011 - 02:03 AM.


#12 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 02 March 2011 - 06:06 PM

I'm not sure what is up with that file, I'm suspicious it is a bad file

let's just rename it and see what happens

navigate to the file > c:\windows\system32\bidispl2.dll > right click the file and rename it to c:\windows\system32\bidispl2.dll.vir

now rerun ComboFix

allow it to update if it requests to do so.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 shark13

shark13
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:44 AM

Posted 05 March 2011 - 05:33 PM

So I tried to rename the file and windows wouldn't allow me. Then I tried it in safe mode and no luck. I did some research on this file and it seems to be surely associated with a virus. I decided while in safe mode to try an delete it....no success. The same error "Cannot delete bidispl2.dll: access is denied". I did notice that the creation date of this file was right at the same time I started having these problems. My question now is...how do I delete this file?

#14 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 05 March 2011 - 05:49 PM

we'll use ComboFix to delete it

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic380348.html/page__view__findpost__p__2153573

KillAll::

Collect::
c:\windows\system32\bidispl2.dll

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#15 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:44 AM

Posted 13 March 2011 - 11:19 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users