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inected with virus


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13 replies to this topic

#1 riztareen

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Posted 18 February 2011 - 09:37 PM

HI ALL I M VERY DEPRESSED COZ I M INFECTED WITH A VIRUS I DNT KNW HOW IT CAME BUT I NOTICED THAT MY FOLDER OPTION,TASK MANAGER AND EVEN REGISTRY KEY WAS DISABLED.I GOOGLED THE PROBLEM AND FINALY I ENABLED THE TASK MANAGER AND REGISTRY KEY BUT AFTER THAT I M GETTING ERRR MSG ON START UP THAT WINDOWS CANNOT FINE FDISK.COM.ALO MY COMPUTER IS VERY SLOW AFTER ALL THIS AND HANGS SOME TIMES AND I M NOT SATISFIED WITH MY MACHINE I DNT KNW WAT TO DO WAT TO INSTALL I WUD REALY APRECIATE ANY HELP FROM U GUYS.
I HAVE NORTON 2011 SECURITY INSTALLED BUT ITS TRIAL HAS BEEN EXPIRED.I ALSO HAD MALWARE BYTES ANTI MALWARE BUT I DELETED IT CUZ WHEN EVER I SCAN WITH IT MY COMPUTER HANGS.I INSTALLED SPY BOT BUT I THINK ITS VIRUS ITSELF CUZ I SCANNED WITH IT AND IT DETECTED SOME TROJANS AND ASKED ME TO REBBOT AFTER REBOOT IT STARTED ANOTHER SCAN BEFORE GOING TO DESKTOP AND IN SCANS THERE WAS MANY DANGEROUS VIRUS NAMES I WAS SCARED AND RESTARTED B4 SCAN ENDS PLZ HELP ME WAT TO DO ND HOW TO DO AS I HV VERY IMPORTANT DATA ON MY PC AND I DNT WANA LOST IT.THANKS
RIZTAREEN

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 fireman4it

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Posted 19 February 2011 - 12:42 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 fireman4it

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Posted 21 February 2011 - 12:24 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#4 riztareen

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Posted 24 February 2011 - 03:12 AM

hiii mr.expert many thanks for ur response and i apologize for delay in my reply cuz i was away from my pc.
as i told u every thing was normal but one day i found my task manager disabled and also folder option was missing i googled it and found some solutions to enable task manager by regedit but i was unable to run regedit from run option coz it was also disabled.but after searching more and more atlast i enabled both task manager and regedit.but after that when i reboot a error msg comes on start up that fdisk.com is not found.
my pc is very slow net browsing is slow pc hangs and soeme time when i minimize any window a blue screen appears for couple of seconds.i also noticed that when i try to open any text document the opnwith screen appears and every time i hv to to select the programe to open the file.i hv installed norton internet security but its trial is expired now i installed micrsoft security essentials dnt knw its gud or not i also hv spybot but i m not sure if its a virus or antivirus or antimalware.i m attaching the dds files.hope fully that i wil get rid of these malwares and save my machine.plz tell me how to remove norton internet securtiy and which anti virus is free and good to protect from any virus,malwre,or trojan.
once again thanks for ur time

reghards rizwan

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#5 riztareen

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Posted 24 February 2011 - 03:38 AM

hi again i just tried to run netst to see wat ips are connected with my pc and i m surprised that after hiting netstat in run a dos screen appears and disappears in a second but i took a screen shot of it and i m worried i think some 1 is connected with my machine plz hv a look and let me knw if situation is severe or wat.thanks

Edited by riztareen, 24 February 2011 - 03:42 AM.


#6 riztareen

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Posted 24 February 2011 - 03:49 AM

plz let me knw when u can come online so that we can discuss 1 to 1 thanks

Edited by riztareen, 24 February 2011 - 06:44 AM.


#7 fireman4it

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Posted 24 February 2011 - 09:13 AM

Hello riztareen ,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

We will take Norton off your machine and replace it with a good free Antivirus once we have the machine clean.

1.
We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

2.

Uninstall Norton


The following removal utility can be used to uninstall the program:

  • Download the Norton Removal Tool to your desktop.
  • On the Windows desktop, double-click the Norton Removal Tool icon.
  • Follow the on-screen instructions.
    Note:Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts
Norton should now be removed from your PC.


For illustrated instructions please refer to here:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039


3.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


2.
Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

5.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply
TDSSKiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#8 riztareen

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Posted 25 February 2011 - 04:45 PM

hi dear expert
i hv performed each and every step u advised every thing was gud.
i m attaching the log files now but i want to knw can i enable antivirus and spybot now.and plz let me knw wat was the problem on my machine.and is it fixed now or i hv to perform more tasks.
and plz tell me a good free antivirus so that i can avoid malwares and trojans in future.and tell me should i delete these softwares like combo fix,rkill and tdss killer.and let me knw which adware and malware detection softwares i can kep in my machine.
one more thing i hv a valid key for norton internet security 2011.my brother bought a cd in uk its a 3 pcs package he told me to download norton internet security from internet and validate with this key but i was unable to validate dnt knw y plz tell me where i can download that norton internet security or how he can send e file directly as he is in other country and i cant get the cd.

i m very thankful to u and ur team for ur precious time.
u ppl are doing such a nice job for free and that is realy apreciateable.
once again many thnaks

with regards ...rizwan

Attached Files



#9 riztareen

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Posted 25 February 2011 - 04:47 PM

here is the combofix log file

Attached Files



#10 fireman4it

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Posted 25 February 2011 - 06:14 PM

Hello,

Please don't turn any antivirus or spybot back on till your machine is All clean. We will clean up out tools when we are finished. I don't know why NOrton is not accepting the paid for key. Please follow my instructions so that we may get your machine clean. We will install a antivirus when we are all clean. I see you Microsoft security essentials on your machine you will have to uninstall it before we can addd a new antivirus.

Please copy and paste your logs directly into your reply

1.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

Killall::

Folder::
c:\program files\Common Files\Spigot\Search Settings
c:\program files\Application Updater
c:\program files\OnRPG

Fcopy::
c:\windows\system32\dllcache\tcpip.sys | c:\windows\system32\drivers\tcpip.sys

DDS::
uStart Page = hxxp://www.beyluxe.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://home.sweetim.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
TCP: {A36C1587-ADEC-4FBE-AE50-D101405B1EDB} = 202.125.132.9,202.125.132.12
TCP: {D6FAF707-BAC0-487C-935F-6F75AE3D9DDA} = 203.125.132.12,203.99.163.240

Firefox::
FF - ProfilePath - c:\documents and settings\welcome\Application Data\Mozilla\Firefox\Profiles\trneqmt1.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2790392&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT2790392&SearchSource=13
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true

Driver::
Application Updater
vtany
xhunter1
xspirit
npggsvc
MpKsl05a89c61
MpKsl1726b580
MpKsl24dd37ae
MpKsl50167de6
MpKsl8fe56800

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SearchSettings"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{d22f6f66-2f47-4184-8625-fbfa4cbdb7ce}"= -
[-HKEY_CLASSES_ROOT\clsid\{d22f6f66-2f47-4184-8625-fbfa4cbdb7ce}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d22f6f66-2f47-4184-8625-fbfa4cbdb7ce}]
[-HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{d22f6f66-2f47-4184-8625-fbfa4cbdb7ce}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D22F6F66-2F47-4184-8625-FBFA4CBDB7CE}"=-

Reglockdel::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


2.
Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

3.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
Posted Image
You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.


Things to include in your next reply::
Combofix.txt
MBAm log
Eset log
How is your machine running now.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#11 riztareen

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Posted 26 February 2011 - 07:01 PM

hii fireman..

i hv perdormed all the actions every thing was fine but after runing csfscript when combofix restated my pc and created my log after this i was unable to connect to the net and then i went to tcp ip properties and i checked detect automatic ip settings then i was able to connect to the net.and 1 more thing form tomorrow i m unable to use beyluxe messenger and also i cant launch popgamebox is it because of combofix and will i be able to play pop game box again?
if its deleted can i download it again?
also tel me can i hv more thnan 1 antivirus.
my pc is better after todays actions and i m very thnak ful to u for this this is all because of u.
here i m attching log files which u asked for


ESET LOG

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=5c076d7dbcdc9543b1c3bc21033e24ca
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-02-26 10:25:55
# local_time=2011-02-27 03:25:55 (+0500, Pakistan Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777215 100 0 13483270 13483270 0 0
# compatibility_mode=5891 16776869 42 87 18780 10817281 0 0
# compatibility_mode=8192 67108863 100 0 368 368 0 0
# scanned=113824
# found=8
# cleaned=8
# scan_time=4335
C:\Documents and Settings\All Users\Application Data\ReviverSoft\Registry Reviver\InstallCache\{05B64610-ED45-40AC-89A3-507F6B6A25B9}\Registry Reviver.msi a variant of Win32/SlowPCfighter application (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\welcome\Application Data\OpenCandy\OpenCandy_81FDD31F09164422AAD48190CB489895\AFIRegistryReviverSetup.exe a variant of Win32/SlowPCfighter application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\welcome\Application Data\OpenCandy\OpenCandy_81FDD31F09164422AAD48190CB489895\p1v1_AFIRegistryReviver_w.exe a variant of Win32/SlowPCfighter application (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\welcome\Desktop\moto tools\P2K_Easy_Tool_v37.rar probably a variant of Win32/Agent.EJOPQUD trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\welcome\Desktop\moto tools\P2K_Easy_Tool_v37\P2K_Easy_Tool_v37\winscard.dll probably a variant of Win32/Agent.EJOPQUD trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\welcome\My Documents\Downloads\P2K_Easy_Tool_v37.rar probably a variant of Win32/Agent.EJOPQUD trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\CameraFixer.exe probably a variant of Win32/KillProc.A application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
E:\New Folder (2)\Users\jani\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\WLPTS6IE\PopularScreenSavers[1].exe Win32/Toolbar.MyWebSearch.M application (deleted - quarantined) 00000000000000000000000000000000 C











sorry i m unable to find mbam log plz tell me where is it i have mabam log in documents but its old cant find todays log

Attached Files



#12 fireman4it

fireman4it

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Posted 26 February 2011 - 09:53 PM

Hello,


i cant launch popgamebox is it because of combofix and will i be able to play pop game box again?
if its deleted can i download it again?

Combofix did not delete either of these two programs. the malware may have though. You can reinstall those if you wish.
Beyluxe Messenger download
PopgameBox Download

also tel me can i hv more thnan 1 antivirus.

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

1.
Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".

2.

Congratulations! You now appear clean! :cool:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#13 fireman4it

fireman4it

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Posted 28 February 2011 - 07:26 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#14 fireman4it

fireman4it

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Posted 03 March 2011 - 12:06 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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