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malware -possible keylogger- infection


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2 replies to this topic

#1 cumhur

cumhur

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Posted 18 February 2011 - 07:54 PM

I started getting malware warnings on my computer 2 days ago, used avira av, iobot security 360, adware, spybot, malwarebytes for removal and they did remove some of them. I just would like to make sure that my computer is clean and I don't need to install a clean windows. Would really appreciate your time to check this hijackthis log. thank you in advance.


Logfile of IObit HijackScan v1.0.2.0
Scan saved at 19:47:42, on 2011-2-18

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Hpservice.exe
C:\Program Files\Broadcom\Broadcom 802.11\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Broadcom\Broadcom 802.11\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\AEADISRV.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Gladinet\Gladinet Cloud Desktop\GladFileMonSvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Broadcom\Broadcom 802.11\WLTRAY.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Norton Ghost\Agent\VProTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Users\mem\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Program Files\Windows Live\Mesh\WLSync.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
C:\Users\mem\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Users\mem\AppData\Local\Evernote\Evernote\Updates\Evernote_85848958-7f51-46eb-8146-6e4b8f150bfe_4.1.0.3431.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\conhost.exe
C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\Windows\system32\PnkBstrA.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\system32\svchost.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe
C:\Users\mem\AppData\Local\Evernote\Evernote\Updates\Evernote_85848958-7f51-46eb-8146-6e4b8f150bfe_4.1.0.3431.exe
C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files\Evernote\Evernote\EvernoteTray.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Program Files\Last.fm\LastFM.exe
C:\Windows\System32\msdtc.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\mem\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Users\mem\AppData\Local\Google\Chrome\Application\chrome.exe

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [Google Update] "C:\Users\mem\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [Windows Live Sync] "C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" /background
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [WLSync] "C:\Program Files\Windows Live\Mesh\WLSync.exe" /background
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [SpywareTerminatorUpdate] "C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [atchk] "C:\Program Files\Intel\AMT\atchk.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Broadcom Wireless Manager UI] C:\Program Files\Broadcom\Broadcom 802.11\WLTRAY.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Norton Ghost 15.0] "C:\Program Files\Norton Ghost\Agent\VProTray.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\RunOnce\: [NoIE4StubProcessing] C:\Windows\system32\reg.exe DELETE "HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" /v "NoIE4StubProcessing" /f
O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} -
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} -
O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
O16 - DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68}UploaderX.UploadListView.1 - https://picasaweb.google.com/s/v/71.25/uploader2.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280}IEWWLOAD.IEWWLoadCtrl.1 - http://www.worldwinner.com/games/launcher/ie/v2.22.01.0/iewwload.cab
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Intel® Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Com4QLBEx (Com4QLBEx) - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown -
O23 - Service: Diagnostic Policy Service (DPS) - Unknown -
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: GenericMount Helper Service (GenericMount Helper Service) - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\GenericMountHelper.exe
O23 - Service: GladFileMonSvc (GladFileMonSvc) - Gladinet, INC - C:\Program Files\Gladinet\Gladinet Cloud Desktop\GladFileMonSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Group Policy Client (gpsvc) - Unknown -
O23 - Service: HP Health Check Service (HP Health Check Service) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex (hpqwmiex) - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Company - C:\Windows\system32\Hpservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: Lavasoft Ad-Aware Service (Lavasoft Ad-Aware Service) - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate (LiveUpdate) - Symantec Corporation - C:\Program Files\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
O23 - Service: Norton Ghost (Norton Ghost) - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Performance Driver Service (NVIDIA Performance Driver Service) - Unknown - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown - C:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: PnkBstrA (PnkBstrA) - Unknown - C:\Windows\system32\PnkBstrA.exe
O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown -
O23 - Service: Security Accounts Manager (SamSs) - Unknown -
O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Steam Client Service (Steam Client Service) - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: SymSnapService (SymSnapService) - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -
O23 - Service: Windows Modules Installer (TrustedInstaller) - Unknown -
O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\AMT\UNS.exe
O23 - Service: Block Level Backup Engine Service (wbengine) - Unknown - %systemroot%\system32\wbengine.exe
O23 - Service: Diagnostic Service Host (WdiServiceHost) - Unknown -
O23 - Service: Diagnostic System Host (WdiSystemHost) - Unknown -
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown - C:\Program Files\Broadcom\Broadcom 802.11\WLTRYSVC.EXE
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe

Edited by boopme, 18 February 2011 - 09:16 PM.


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#2 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
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Posted 24 February 2011 - 05:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.


Regards,
Georgi :hello:

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#3 Blade

Blade

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Posted 03 March 2011 - 07:30 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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