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Cannot clean trojan/rootkit infection


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19 replies to this topic

#1 bur75

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Posted 18 February 2011 - 06:27 PM

I have an HP desktop running XP Pro with Service Pack 3. Symantec Endpoint had detected trojan.zefarch among a few other bugs. After following the Symantec instructions for removal (update SEP, disable System restore, run full scan) symptoms still remain. Computer runs sluggish, and Symantec now shuts itself off, at least with every restart. I tried uninstalling and reinstalling SEP (after using Cleanwipe) to no avail. I ran TFC and cleaned out all the temporary files. I ran TDSS killer multiple times and it turned up nothing. An initial Malwarebytes scan turned up a rootkit: 15.tmp (Rootkit.TDSS), which was quarantined and deleted successfully. An Eset online scan came up clean, as did SEP scans, but the symptoms remained. Multiple attempts to resintall SEP have resulted in the same symptoms, and MBAM is now picking up infected files (Malware.gen) in the cleanwipe folder repeatedly, which after cleaning they reappear, and I cannot find any instructions on how to uninstall the cleanwipe utility. Here is the MBAM log:


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5778

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/18/2011 1:29:01 PM
mbam-log-2011-02-18 (13-29-01).txt

Scan type: Full scan (C:\|)
Objects scanned: 453056
Time elapsed: 42 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\Temp\cleanwipe\app\esugdlgcontrol.exe (Malware.Gen) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\cleanwipe\app\ESUGMSI.exe (Malware.Gen) -> Quarantined and deleted successfully.

Help is much appreciated. I was close to reformatting this machine but it appears I have lost the partition on the hard drive containing the re-installation files (maybe when disabling System restore?), and I do not have the correct disks. Thanks.

Here is the DDS log and the attach and GMER logs are attached. Thanks.


DDS (Ver_10-12-12.02) - NTFSx86
Run by administrator at 16:30:05.93 on Fri 02/18/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.446.117 [GMT -8:00]

FW: Symantec Endpoint Protection *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator.alphasls\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator.alphasls\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator.alphasls\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\administrator.alphasls\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_03\bin\npjpi150_03.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-2-16 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-2-16 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2011-2-16 1839776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-2-18 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110218.002\NAVENG.SYS [2011-2-18 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110218.002\NAVEX15.SYS [2011-2-18 1360760]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2011-2-16 23888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2004-8-4 14336]

=============== Created Last 30 ================

2011-02-18 21:56:33 167936 ----a-w- c:\windows\system32\drivers\wpshelper.sys
2011-02-18 21:54:15 357744 ----a-w- c:\windows\system32\Sysfer.dll
2011-02-18 21:54:14 99696 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-02-18 21:53:46 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-02-18 21:53:46 125488 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-02-18 21:53:16 1060864 ----a-w- c:\windows\system32\MFC71.DLL
2011-02-18 19:52:48 -------- d-----w- c:\docume~1\admini~2.alp\locals~1\applic~1\Temp
2011-02-18 00:36:46 64514130 ----a-w- C:\SYM_REGISTRY_BACKUP.reg
2011-02-17 01:26:47 -------- d-----w- c:\docume~1\admini~2.alp\applic~1\Malwarebytes
2011-02-17 01:26:37 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-17 01:26:35 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-17 01:26:30 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-17 01:26:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-21 14:44:37 439296 ------w- c:\windows\system32\dllcache\shimgvw.dll

==================== Find3M ====================

2011-02-16 19:15:20 89600 ----a-w- c:\windows\system32\atl71.dll
2011-02-16 19:15:20 87408 ----a-w- c:\windows\system32\FwsVpn.dll
2011-02-16 19:15:20 625032 ----a-w- c:\windows\system32\SymNeti.dll
2011-02-16 19:15:20 242056 ----a-w- c:\windows\system32\SymRedir.dll
2011-02-16 19:15:20 107888 ----a-w- c:\windows\system32\SymVPN.dll
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 16:31:03.52 ===============

Attached Files


Edited by boopme, 18 February 2011 - 09:37 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 February 2011 - 04:34 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 bur75

bur75
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Posted 24 February 2011 - 05:28 PM

DDS (Ver_10-12-12.02) - NTFSx86
Run by administrator at 14:09:46.82 on Thu 02/24/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.446.42 [GMT -8:00]

FW: Symantec Endpoint Protection *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator.alphasls\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator.alphasls\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\administrator.alphasls\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_03\bin\npjpi150_03.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-2-16 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-2-16 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2011-2-16 1839776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-2-18 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110224.003\NAVENG.SYS [2011-2-24 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110224.003\NAVEX15.SYS [2011-2-24 1360760]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2011-2-16 23888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2004-8-4 14336]

=============== Created Last 30 ================

2011-02-18 21:56:33 167936 ----a-w- c:\windows\system32\drivers\wpshelper.sys
2011-02-18 21:54:15 357744 ----a-w- c:\windows\system32\Sysfer.dll
2011-02-18 21:54:14 99696 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-02-18 21:53:46 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-02-18 21:53:46 125488 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-02-18 21:53:16 1060864 ----a-w- c:\windows\system32\MFC71.DLL
2011-02-18 19:52:48 -------- d-----w- c:\docume~1\admini~2.alp\locals~1\applic~1\Temp
2011-02-18 00:36:46 64514130 ----a-w- C:\SYM_REGISTRY_BACKUP.reg
2011-02-17 01:26:47 -------- d-----w- c:\docume~1\admini~2.alp\applic~1\Malwarebytes
2011-02-17 01:26:37 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-17 01:26:35 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-17 01:26:30 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-17 01:26:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2011-02-16 19:15:20 89600 ----a-w- c:\windows\system32\atl71.dll
2011-02-16 19:15:20 87408 ----a-w- c:\windows\system32\FwsVpn.dll
2011-02-16 19:15:20 625032 ----a-w- c:\windows\system32\SymNeti.dll
2011-02-16 19:15:20 242056 ----a-w- c:\windows\system32\SymRedir.dll
2011-02-16 19:15:20 107888 ----a-w- c:\windows\system32\SymVPN.dll
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 14:10:42.48 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/10/2007 1:16:10 PM
System Uptime: 2/24/2011 8:28:38 AM (6 hours ago)

Motherboard: MSI | | 0A48
Processor: Intel® Pentium® 4 CPU 3.06GHz | Socket 775 | 3066/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 75 GiB total, 55.823 GiB free.
D: is CDROM ()
M: is NetworkDisk (NTFS) - 272 GiB total, 36.824 GiB free.
S: is NetworkDisk (NTFS) - 272 GiB total, 36.824 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: PS/2 Compatible Mouse
Device ID: ACPI\PNP0F13\3&61AAA01&0
Manufacturer: Microsoft
Name: PS/2 Compatible Mouse
PNP Device ID: ACPI\PNP0F13\3&61AAA01&0
Service: i8042prt

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

Adobe Acrobat 5.0
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
Adobe® Photoshop® Album Starter Edition 3.2
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Business Contact Manager for Outlook 2003
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
Google Chrome
High Definition Audio Driver Package - KB888111
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
hp deskjet 5600
HP Help and Support
HP Memories Disc
hp print screen utility
HpSdpAppCoreApp
J2SE Runtime Environment 5.0 Update 3
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
overland
QuickTime
Realtek High Definition Audio Driver
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Symantec Endpoint Protection
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

2/18/2011 12:38:32 PM, error: NETLOGON [5719] - No Domain Controller is available for domain ALPHASLS due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
2/17/2011 9:58:52 AM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
2/17/2011 9:58:52 AM, error: Service Control Manager [7031] - The Symantec Settings Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
2/17/2011 9:58:52 AM, error: Service Control Manager [7031] - The Symantec Event Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 200 milliseconds: Restart the service.
2/17/2011 9:58:52 AM, error: Service Control Manager [7031] - The Symantec Endpoint Protection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
2/17/2011 9:58:52 AM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
2/17/2011 9:58:43 AM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
2/17/2011 9:58:43 AM, error: Service Control Manager [7031] - The Symantec Management Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
2/17/2011 10:19:26 PM, error: NETLOGON [5719] - No Domain Controller is available for domain ALPHASLS due to the following: The RPC server is unavailable. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
2/17/2011 1:14:32 PM, error: PlugPlayManager [11] - The device Root\LEGACY_SYMTDI\0000 disappeared from the system without first being prepared for removal.
2/17/2011 1:14:32 PM, error: PlugPlayManager [11] - The device Root\LEGACY_ERASERUTILREBOOTDRV\0000 disappeared from the system without first being prepared for removal.

==== End Of File ===========================

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xF22E9000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4517888 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF0C4000 C:\WINDOWS\System32\ati3duag.dll 2519040 bytes (ATI Technologies Inc. , ati3duag.dll)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF698A000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1474560 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xEE325000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110224.003\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0xBF32B000 C:\WINDOWS\System32\ativvaxx.dll 864256 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xF733B000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF1F46000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF2003000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 434176 bytes (Symantec Corporation, SPBBC Driver)
0xF1EE8000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF21F7000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xEF641000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xEEA10000 C:\WINDOWS\System32\Drivers\SRTSP.SYS 307200 bytes (Symantec Corporation, Symantec AutoProtect)
0xBF012000 C:\WINDOWS\System32\ati2dvag.dll 270336 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xEF038000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBF054000 C:\WINDOWS\System32\ati2cqag.dll 237568 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xBF08E000 C:\WINDOWS\System32\atikvmag.dll 221184 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xF6887000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF746D000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xEF789000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF730E000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF217C000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 184320 bytes (Symantec Corporation, Network Dispatch Driver)
0xEE17B000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xF1FB6000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF6907000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xF212F000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF7417000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xF21D1000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF2157000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xF22C5000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF6952000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF692F000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF210D000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xF6865000 C:\WINDOWS\system32\DRIVERS\teefer2.sys 139264 bytes (Symantec Corporation, Symantec CMC Firewall Teefer2)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF73DF000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF743D000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF1E91000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF72F4000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF73FF000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF1C1E000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF73C8000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF68C8000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xEEF0B000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xEE311000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110224.003\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xF68DF000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF68F3000 C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys 81920 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xF6976000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF2250000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF745C000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF68B7000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF20BD000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF764C000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF766C000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF77AC000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF765C000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF682D000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF772C000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF760C000 C:\WINDOWS\system32\drivers\wpsdrvnt.sys 61440 bytes (Symantec Corporation, Symantec CMC Firewall WPS)
0xF75DC000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF767C000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF768C000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF75BC000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF76AC000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF67AD000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF762C000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF75AC000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF769C000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF759C000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF76DC000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF67CD000 C:\WINDOWS\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xF76CC000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF763C000 C:\WINDOWS\System32\Drivers\AFS2K.SYS 36864 bytes (Oak Technology Inc., Audio File System)
0xF75CC000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF67BD000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF761C000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF76BC000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF67FD000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xEE67E000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF681D000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF79A4000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7944000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF798C000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF786C000 C:\DOCUME~1\ADMINI~2.ALP\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF781C000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7954000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF794C000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7994000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF799C000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7824000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7964000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF796C000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF78AC000 C:\WINDOWS\System32\Drivers\SYMREDRV.SYS 20480 bytes (Symantec Corporation, Redirector Filter Driver)
0xF795C000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF793C000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xF789C000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xEEB23000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xF72B0000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xEFB06000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7A94000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF79AC000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7A88000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF7A8C000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF6861000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7A98000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7A6C000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7AE8000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7AA0000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7B3E000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7AE6000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7A9C000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7AEA000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7AEC000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7AD0000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7AD2000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7A9E000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7CB1000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7CDF000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7BF8000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7B64000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [cpqdap01.sys]
WARNING: Virus alike driver modification [wADV11nt.sys]
WARNING: Virus alike driver modification [nikedrv.sys]
WARNING: Virus alike driver modification [rio8drv.sys]
WARNING: Virus alike driver modification [riodrv.sys]
WARNING: Virus alike driver modification [ws2ifsl.sys]
WARNING: Virus alike driver modification [fsvga.sys]
WARNING: Virus alike driver modification [smclib.sys]
WARNING: Virus alike driver modification [Hdaudio.sys]
WARNING: Virus alike driver modification [tsbvcap.sys]
WARNING: Virus alike driver modification [cinemst2.sys]
WARNING: Virus alike driver modification [atmepvc.sys]
WARNING: Virus alike driver modification [rawwan.sys]
WARNING: Virus alike driver modification [atmuni.sys]
WARNING: Virus alike driver modification [tosdvd.sys]
WARNING: Virus alike driver modification [nwlnkspx.sys]
WARNING: Virus alike driver modification [vdmindvd.sys]
WARNING: Virus alike driver modification [rootmdm.sys]
WARNING: Virus alike driver modification [nwlnknb.sys]
WARNING: Virus alike driver modification [mcd.sys]

Some of the remaining symtoms of the infection I am experienceing are the shutdown of Symantec Endpoint upon every restart, Google Chrome will not open at all, and when browsing the web in Internet Explorer getting slow performance and freezing.

#4 gringo_pr

gringo_pr

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Posted 24 February 2011 - 09:05 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 bur75

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Posted 25 February 2011 - 02:09 PM

Below is the requested Combofix log. Computer performance is about the same, slow, but not hideously so. Symantec Endpoint still shuts itself down after every reboot though. Google Chrome is functioning again. Thanks for the help.

ComboFix 11-02-24.05 - Administrator 02/25/2011 10:43:37.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.446.101 [GMT -8:00]
Running from: c:\documents and settings\Administrator.alphasls\Desktop\ComboFix.exe
FW: Symantec Endpoint Protection *Disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\lsams.ALPHASLS\Local Settings\Application Data\{14A811C4-762C-480E-841A-4BBEBFED5940}
c:\documents and settings\lsams.ALPHASLS\Local Settings\Application Data\{14A811C4-762C-480E-841A-4BBEBFED5940}\chrome\content\_cfg.js
c:\documents and settings\lsams.ALPHASLS\Local Settings\Application Data\{14A811C4-762C-480E-841A-4BBEBFED5940}\chrome\content\overlay.xul
c:\documents and settings\lsams.ALPHASLS\Local Settings\Application Data\{14A811C4-762C-480E-841A-4BBEBFED5940}\install.rdf
c:\windows\system32\Thumbs.db

.
((((((((((((((((((((((((( Files Created from 2011-01-25 to 2011-02-25 )))))))))))))))))))))))))))))))
.

2011-02-22 23:32 . 2011-02-24 22:04 -------- d-----w- c:\documents and settings\rburmaster.ALPHASLS
2011-02-18 21:56 . 2011-02-18 23:11 167936 ----a-w- c:\windows\system32\drivers\wpshelper.sys
2011-02-18 21:54 . 2011-02-16 19:15 357744 ----a-w- c:\windows\system32\Sysfer.dll
2011-02-18 21:54 . 2011-02-16 19:15 99696 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-02-18 21:53 . 2011-02-18 21:54 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-02-18 21:53 . 2011-02-18 21:54 125488 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-02-18 21:53 . 2007-03-22 04:39 1060864 ----a-w- c:\windows\system32\MFC71.DLL
2011-02-18 19:52 . 2011-02-18 19:54 -------- d-----w- c:\documents and settings\Administrator.alphasls\Local Settings\Application Data\Temp
2011-02-18 19:39 . 2011-02-18 19:39 -------- d-----w- c:\documents and settings\Administrator.alphasls\Application Data\Apple Computer
2011-02-18 00:36 . 2011-02-18 00:37 64514130 ----a-w- C:\SYM_REGISTRY_BACKUP.reg
2011-02-17 01:26 . 2011-02-17 01:26 -------- d-----w- c:\documents and settings\Administrator.alphasls\Application Data\Malwarebytes
2011-02-17 01:26 . 2010-12-21 02:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-17 01:26 . 2011-02-17 01:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-02-17 01:26 . 2010-12-21 02:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-17 01:26 . 2011-02-17 01:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-21 14:44 . 2004-08-04 08:00 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2004-08-04 08:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2004-08-04 08:00 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2004-08-04 08:00 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59 . 2004-08-04 08:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2004-08-04 08:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2004-08-04 08:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2004-08-04 08:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2004-08-04 08:00 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15 . 2004-08-04 08:00 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30 . 2004-08-04 08:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42 . 2004-08-04 08:00 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07 . 2004-08-04 08:00 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Update"="c:\documents and settings\Administrator.alphasls\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2011-02-18 136176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-01-05 344064]
"SetRefresh"="c:\program files\Compaq\SetRefresh\SetRefresh.exe" [2003-11-20 525824]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2004-05-12 241664]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 49152]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2003-07-28 188416]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-10 385024]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2011-02-16 115560]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/18/2011 1:55 PM 102448]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2/16/2011 11:15 AM 23888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\System32\svchost.exe -k nosGetPlusHelper [8/4/2004 14336]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - NORMANDY
*Deregistered* - Normandy

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2011-02-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 21:57]

2011-02-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-42160883-2021980743-2702811600-500Core.job
- c:\documents and settings\Administrator.alphasls\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-02-18 19:52]

2011-02-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-42160883-2021980743-2702811600-500UA.job
- c:\documents and settings\Administrator.alphasls\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-02-18 19:52]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-Symantec Antvirus



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-25 10:53
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-42160883-2021980743-2702811600-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,3a,88,cb,bc,51,86,8b,49,a8,e8,76,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,3a,88,cb,bc,51,86,8b,49,a8,e8,76,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(928)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2011-02-25 10:56:38
ComboFix-quarantined-files.txt 2011-02-25 18:56

Pre-Run: 60,015,349,760 bytes free
Post-Run: 60,146,810,880 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 352603570B7EEC5506409E740564EF34

#6 gringo_pr

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    Bleepin Gringo


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Posted 25 February 2011 - 02:30 PM

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 bur75

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Posted 25 February 2011 - 02:38 PM

TDSSKiller didn't find anything. Here is the log:

2011/02/25 11:35:45.0537 2836 TDSS rootkit removing tool 2.4.18.0 Feb 21 2011 11:08:08
2011/02/25 11:35:45.0725 2836 ================================================================================
2011/02/25 11:35:45.0725 2836 SystemInfo:
2011/02/25 11:35:45.0725 2836
2011/02/25 11:35:45.0725 2836 OS Version: 5.1.2600 ServicePack: 3.0
2011/02/25 11:35:45.0725 2836 Product type: Workstation
2011/02/25 11:35:45.0725 2836 ComputerName: LISSAPC
2011/02/25 11:35:45.0725 2836 UserName: administrator
2011/02/25 11:35:45.0725 2836 Windows directory: C:\WINDOWS
2011/02/25 11:35:45.0725 2836 System windows directory: C:\WINDOWS
2011/02/25 11:35:45.0725 2836 Processor architecture: Intel x86
2011/02/25 11:35:45.0725 2836 Number of processors: 2
2011/02/25 11:35:45.0725 2836 Page size: 0x1000
2011/02/25 11:35:45.0725 2836 Boot type: Normal boot
2011/02/25 11:35:45.0725 2836 ================================================================================
2011/02/25 11:35:46.0100 2836 Initialize success
2011/02/25 11:35:50.0792 3804 ================================================================================
2011/02/25 11:35:50.0792 3804 Scan started
2011/02/25 11:35:50.0792 3804 Mode: Manual;
2011/02/25 11:35:50.0792 3804 ================================================================================
2011/02/25 11:35:53.0921 3804 ac97intc (0f2d66d5f08ebe2f77bb904288dcf6f0) C:\WINDOWS\system32\drivers\ac97intc.sys
2011/02/25 11:35:54.0046 3804 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/02/25 11:35:54.0093 3804 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/02/25 11:35:54.0124 3804 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys
2011/02/25 11:35:54.0187 3804 adpu320 (0ea9b1f0c6c90a509c8603775366adb7) C:\WINDOWS\system32\DRIVERS\adpu320.sys
2011/02/25 11:35:54.0218 3804 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/02/25 11:35:54.0312 3804 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/02/25 11:35:54.0390 3804 AFS2K (0ebb674888cbdefd5773341c16dd6a07) C:\WINDOWS\system32\drivers\AFS2K.sys
2011/02/25 11:35:54.0468 3804 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys
2011/02/25 11:35:54.0484 3804 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys
2011/02/25 11:35:54.0812 3804 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/02/25 11:35:54.0859 3804 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/02/25 11:35:55.0110 3804 ati2mtag (1fa523c5e4ad953f896ea50c33475bea) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
2011/02/25 11:35:55.0266 3804 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/02/25 11:35:55.0344 3804 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/02/25 11:35:55.0391 3804 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/02/25 11:35:55.0720 3804 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/02/25 11:35:55.0876 3804 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/02/25 11:35:55.0985 3804 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/02/25 11:35:56.0048 3804 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/02/25 11:35:56.0314 3804 COH_Mon (4f2dedeed7c091fafc4dada5534f3d37) C:\WINDOWS\system32\Drivers\COH_Mon.sys
2011/02/25 11:35:56.0627 3804 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/02/25 11:35:56.0721 3804 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/02/25 11:35:56.0814 3804 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/02/25 11:35:56.0877 3804 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/02/25 11:35:56.0971 3804 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/02/25 11:35:57.0080 3804 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys
2011/02/25 11:35:57.0143 3804 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/02/25 11:35:57.0205 3804 E100B (3fca03cbca11269f973b70fa483c88ef) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2011/02/25 11:35:57.0378 3804 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2011/02/25 11:35:57.0456 3804 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2011/02/25 11:35:57.0690 3804 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/02/25 11:35:57.0753 3804 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/02/25 11:35:57.0800 3804 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/02/25 11:35:57.0815 3804 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/02/25 11:35:57.0941 3804 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/02/25 11:35:58.0034 3804 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/02/25 11:35:58.0050 3804 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/02/25 11:35:58.0144 3804 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/02/25 11:35:58.0222 3804 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/02/25 11:35:58.0316 3804 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/02/25 11:35:58.0582 3804 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/02/25 11:35:58.0801 3804 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/02/25 11:35:58.0895 3804 i81x (06b7ef73ba5f302eecc294cdf7e19702) C:\WINDOWS\system32\DRIVERS\i81xnt5.sys
2011/02/25 11:35:58.0942 3804 iAimFP0 (7b5b44efe5eb9dadfb8ee29700885d23) C:\WINDOWS\system32\DRIVERS\wADV01nt.sys
2011/02/25 11:35:58.0989 3804 iAimFP1 (eb1f6bab6c22ede0ba551b527475f7e9) C:\WINDOWS\system32\DRIVERS\wADV02NT.sys
2011/02/25 11:35:59.0004 3804 iAimFP2 (03ce989d846c1aa81145cb22fcb86d06) C:\WINDOWS\system32\DRIVERS\wADV05NT.sys
2011/02/25 11:35:59.0067 3804 iAimFP3 (525849b4469de021d5d61b4db9be3a9d) C:\WINDOWS\system32\DRIVERS\wSiINTxx.sys
2011/02/25 11:35:59.0114 3804 iAimFP4 (589c2bcdb5bd602bf7b63d210407ef8c) C:\WINDOWS\system32\DRIVERS\wVchNTxx.sys
2011/02/25 11:35:59.0145 3804 iAimFP5 (0308aef61941e4af478fa1a0f83812f5) C:\WINDOWS\system32\DRIVERS\wADV07nt.sys
2011/02/25 11:35:59.0161 3804 iAimFP6 (714038a8aa5de08e12062202cd7eaeb5) C:\WINDOWS\system32\DRIVERS\wADV08nt.sys
2011/02/25 11:35:59.0223 3804 iAimFP7 (7bb3aa595e4507a788de1cdc63f4c8c4) C:\WINDOWS\system32\DRIVERS\wADV09nt.sys
2011/02/25 11:35:59.0270 3804 iAimTV0 (d83bdd5c059667a2f647a6be5703a4d2) C:\WINDOWS\system32\DRIVERS\wATV01nt.sys
2011/02/25 11:35:59.0317 3804 iAimTV1 (ed968d23354daa0d7c621580c012a1f6) C:\WINDOWS\system32\DRIVERS\wATV02NT.sys
2011/02/25 11:35:59.0411 3804 iAimTV3 (d738273f218a224c1ddac04203f27a84) C:\WINDOWS\system32\DRIVERS\wATV04nt.sys
2011/02/25 11:35:59.0458 3804 iAimTV4 (0052d118995cbab152daabe6106d1442) C:\WINDOWS\system32\DRIVERS\wCh7xxNT.sys
2011/02/25 11:35:59.0489 3804 iAimTV5 (791cc45de6e50445be72e8ad6401ff45) C:\WINDOWS\system32\DRIVERS\wATV10nt.sys
2011/02/25 11:35:59.0520 3804 iAimTV6 (352fa0e98bc461ce1ce5d41f64db558d) C:\WINDOWS\system32\DRIVERS\wATV06nt.sys
2011/02/25 11:35:59.0614 3804 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/02/25 11:35:59.0943 3804 IntcAzAudAddService (a7d3a1b2cabdab81ead07c204adb7ce1) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2011/02/25 11:36:00.0130 3804 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2011/02/25 11:36:00.0209 3804 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/02/25 11:36:00.0302 3804 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/02/25 11:36:01.0210 3804 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/02/25 11:36:01.0319 3804 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/02/25 11:36:01.0898 3804 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/02/25 11:36:02.0148 3804 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/02/25 11:36:02.0195 3804 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/02/25 11:36:02.0258 3804 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/02/25 11:36:02.0320 3804 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/02/25 11:36:02.0398 3804 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/02/25 11:36:02.0430 3804 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/02/25 11:36:02.0508 3804 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/02/25 11:36:02.0664 3804 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/02/25 11:36:02.0789 3804 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/02/25 11:36:02.0883 3804 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/02/25 11:36:02.0946 3804 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/02/25 11:36:03.0008 3804 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/02/25 11:36:03.0087 3804 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/02/25 11:36:03.0165 3804 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/02/25 11:36:03.0243 3804 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/02/25 11:36:03.0368 3804 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/02/25 11:36:03.0415 3804 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/02/25 11:36:03.0462 3804 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/02/25 11:36:03.0540 3804 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/02/25 11:36:03.0650 3804 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/02/25 11:36:03.0853 3804 NAVENG (c8ef74e4d8105b1d02d58ea4734cf616) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110225.003\NAVENG.SYS
2011/02/25 11:36:03.0916 3804 NAVEX15 (94b3164055d821a62944d9fe84036470) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110225.003\NAVEX15.SYS
2011/02/25 11:36:04.0213 3804 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/02/25 11:36:04.0244 3804 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/02/25 11:36:04.0275 3804 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/02/25 11:36:04.0307 3804 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/02/25 11:36:04.0385 3804 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/02/25 11:36:04.0432 3804 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/02/25 11:36:04.0479 3804 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/02/25 11:36:04.0588 3804 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/02/25 11:36:04.0651 3804 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/02/25 11:36:04.0807 3804 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/02/25 11:36:04.0885 3804 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/02/25 11:36:04.0948 3804 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/02/25 11:36:04.0995 3804 P3 (c90018bafdc7098619a4a95b046b30f3) C:\WINDOWS\system32\DRIVERS\p3.sys
2011/02/25 11:36:05.0042 3804 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/02/25 11:36:05.0073 3804 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/02/25 11:36:05.0167 3804 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/02/25 11:36:05.0229 3804 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/02/25 11:36:05.0386 3804 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/02/25 11:36:05.0433 3804 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/02/25 11:36:05.0714 3804 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/02/25 11:36:05.0761 3804 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/02/25 11:36:05.0824 3804 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/02/25 11:36:06.0168 3804 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/02/25 11:36:06.0293 3804 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/02/25 11:36:06.0324 3804 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/02/25 11:36:06.0418 3804 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/02/25 11:36:06.0512 3804 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/02/25 11:36:06.0543 3804 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/02/25 11:36:06.0622 3804 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/02/25 11:36:06.0684 3804 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/02/25 11:36:06.0762 3804 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/02/25 11:36:06.0919 3804 RTL8023xp (7889e3981e0a5d347e037abd467d53a5) C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys
2011/02/25 11:36:06.0966 3804 rtl8139 (d507c1400284176573224903819ffda3) C:\WINDOWS\system32\DRIVERS\RTL8139.SYS
2011/02/25 11:36:07.0106 3804 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/02/25 11:36:07.0247 3804 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/02/25 11:36:07.0310 3804 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/02/25 11:36:07.0341 3804 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/02/25 11:36:07.0638 3804 SPBBCDrv (e87cf104f12c92401c4d33c50a3d5dc8) C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys
2011/02/25 11:36:07.0716 3804 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/02/25 11:36:07.0795 3804 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/02/25 11:36:07.0873 3804 SRTSP (b36f8d6a02ff2b3a53e250a629782f29) C:\WINDOWS\system32\Drivers\SRTSP.SYS
2011/02/25 11:36:07.0967 3804 SRTSPL (e99bd98ac171a29fc1ba9376be87ae73) C:\WINDOWS\system32\Drivers\SRTSPL.SYS
2011/02/25 11:36:08.0029 3804 SRTSPX (1af34729898063e9b7df8d149d767e07) C:\WINDOWS\system32\Drivers\SRTSPX.SYS
2011/02/25 11:36:08.0108 3804 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/02/25 11:36:08.0201 3804 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/02/25 11:36:08.0248 3804 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/02/25 11:36:08.0358 3804 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys
2011/02/25 11:36:08.0373 3804 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys
2011/02/25 11:36:08.0467 3804 SymEvent (e42a34e6f5ca71a84d4c2de620aad13d) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2011/02/25 11:36:08.0530 3804 Symmpi (f2b7e8416f508368ac6730e2ae1c614f) C:\WINDOWS\system32\DRIVERS\symmpi.sys
2011/02/25 11:36:08.0608 3804 SYMREDRV (394b2368212114d538316812af60fddd) C:\WINDOWS\System32\Drivers\SYMREDRV.SYS
2011/02/25 11:36:08.0702 3804 SYMTDI (d46676bb414c7531bdffe637a33f5033) C:\WINDOWS\System32\Drivers\SYMTDI.SYS
2011/02/25 11:36:08.0764 3804 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys
2011/02/25 11:36:08.0827 3804 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys
2011/02/25 11:36:08.0952 3804 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/02/25 11:36:09.0030 3804 SysPlant (666992d996c524812e713effd836d043) C:\WINDOWS\SYSTEM32\Drivers\SysPlant.sys
2011/02/25 11:36:09.0109 3804 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/02/25 11:36:09.0140 3804 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/02/25 11:36:09.0202 3804 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/02/25 11:36:09.0281 3804 Teefer2 (f63439ac8fa992bfa0c757eb644a1a0c) C:\WINDOWS\system32\DRIVERS\teefer2.sys
2011/02/25 11:36:09.0328 3804 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/02/25 11:36:09.0515 3804 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/02/25 11:36:09.0719 3804 USBAAPL (f340199e8cb097e1acd58a967c665919) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/02/25 11:36:09.0781 3804 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/02/25 11:36:10.0031 3804 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/02/25 11:36:10.0188 3804 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/02/25 11:36:10.0235 3804 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2011/02/25 11:36:10.0266 3804 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/02/25 11:36:10.0344 3804 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/02/25 11:36:10.0422 3804 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/02/25 11:36:10.0485 3804 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/02/25 11:36:10.0516 3804 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/02/25 11:36:10.0563 3804 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2011/02/25 11:36:10.0610 3804 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/02/25 11:36:10.0688 3804 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/02/25 11:36:10.0782 3804 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/02/25 11:36:11.0142 3804 WPS (9748e527f0d71bc86a1fe45f294e368b) C:\WINDOWS\system32\drivers\wpsdrvnt.sys
2011/02/25 11:36:11.0220 3804 WpsHelper (ff983a25ae6f7d3f87f26bf51f02a201) C:\WINDOWS\system32\drivers\WpsHelper.sys
2011/02/25 11:36:11.0345 3804 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/02/25 11:36:11.0439 3804 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/02/25 11:36:11.0736 3804 ================================================================================
2011/02/25 11:36:11.0736 3804 Scan finished
2011/02/25 11:36:11.0736 3804 ================================================================================

#8 gringo_pr

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Posted 25 February 2011 - 02:41 PM

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.1.2
J2SE Runtime Environment 5.0 Update 3


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#9 bur75

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Posted 25 February 2011 - 03:46 PM

Here are the MBAM and HT logs. Computer performance is the same, a little slow and Symantec shhutting itself off still.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5877

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/25/2011 12:35:08 PM
mbam-log-2011-02-25 (12-35-08).txt

Scan type: Quick scan
Objects scanned: 417431
Time elapsed: 9 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:43:12 PM, on 2/25/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\Administrator.alphasls\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Administrator.alphasls\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AlphaSLS.local
O17 - HKLM\Software\..\Telephony: DomainName = AlphaSLS.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AlphaSLS.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = AlphaSLS.local
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 7233 bytes

#10 gringo_pr

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Posted 25 February 2011 - 04:18 PM

Hello


I want you to uninstall symantic and reinstall it


:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
      O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
      O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
      O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
      O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
      O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Administrator.alphasls\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • copy and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#11 bur75

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Posted 25 February 2011 - 07:01 PM

Reinstalled Symantec, but it still shuts itself down upon start-up. I didn't use Cleanwipe or anything to clear out all remants of the previous installation before reinstalling. I have gone that route once before and been successful. Only difference is now Windows is aware of the Symantec problems and giving me the expected security warnings about virus software being off. It hadn't been doing that prior to the reinstallation.

I deleted the start-up entries you suggest, so upon start-up things move a little quicker. However, computer performance is about the same as before.

Eset didn't find anything. Here is the log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=85db9c795337b747a13c21cde85a2ebb
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-02-25 11:10:31
# local_time=2011-02-25 03:10:31 (-0800, Pacific Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=54160
# found=0
# cleaned=0
# scan_time=3861

#12 gringo_pr

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Posted 26 February 2011 - 11:31 PM

uninstall it again and install this one and see if it happens to it also - Antivir PersonalEdition Classic
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#13 bur75

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Posted 28 February 2011 - 05:20 PM

Uninstalled Symantec Endpoint and installed Avira Antivir as you suggested. After restarting, it appears that Avira remained on (it states "Guard:Active" when I hover the cursor over the umbrella icon in the lower right hand corner of the screen). So this would seem to indicate that the problem is Symantec Endpoint and not a remnant of a previous infection?

#14 gringo_pr

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Posted 28 February 2011 - 09:55 PM

Hello

So this would seem to indicate that the problem is Symantec Endpoint and not a remnant of a previous infection?
sounds like that to me


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#15 bur75

bur75
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Posted 01 March 2011 - 02:12 PM

Thanks for all your help Gringo. Bleeping computer is such a huge help to me I will definitely be donating :)
While it is nice that Avira is remaining on and functioning, I'd really like to be able to get Symantec Endpoint Protection functioning again. Having the ability to manage all the computers on the network from the management console is a huge benefit. Without that capability, I wouldn't be able to know when an infection has occurred, or when virus definitions are out of date, etc. I had a situation similar to this that was able to be resolved by running various OTL fixes. Any thoughts or suggestions along those lines?




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