An elderly couple, who are good friends of mine, are having self-inflicted internet problems. They are lovely people, but he is verging on the ga-ga at times. They have a BTinternet contract and I had them both on-line through the BT router connected to his Apple - his desktop Apple and her Acer laptop. Now, they are both off-line because, as I understand it, he broke his router, binned it, and hooked up another without the knowledge to set it up. I can re-align the router - that's not a problem so long as he still has the account details with the BT password etc., and that would put them both back on line until the next time he does something silly.
However, she would really prefer an account that she controls, and finding an ISP isn't that difficult. The problem is that they, like most people, have only one landline and it is on a contract with BT. Can anybody tell me - before I go and make the suggestion - if it is possible to have contracts with two ISPs on the same landline ? I was thinking of leaving the BTinternet contract alone and adding something like a Plusnet contract for her, but I don't know if it is possible.
Thanks for any advice,