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program removal


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#1 MOTEUS

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Posted 18 February 2011 - 04:58 PM

I was trying to remove some programs from my computer. I found one at the top of the list that had a Java icon and then just "aaa" as the program name. When I clicked on the support info tab, in the window the publisher was shown as "bbb" and the coments were shown as "ccc". I suspected this was a virus or malware but couldn't remove the program. Malware bytes and Kaspersky didn't find it. Now what?

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#2 boopme

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Posted 18 February 2011 - 11:00 PM

Hello, I believe this to be a worm or rootkit and we need specialized tools for removal.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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