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64 bit no go


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14 replies to this topic

#1 flavius

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Posted 18 February 2011 - 02:50 PM

hi i have a bio star motherboard build pentium dual core 2ghz, 3 gig ram two internal harddrives 250/169 , nvidia graphics 9400gt, the guy that does my up grades says the system will take 7 at 64 bits so i did a compatability check with microsoft and yes the system will take 64 bit, so i buy the windows 7 instal pack but the disc will not instal 64bit because it says the pc system is not good enough so i have installed 32 bit and everthing is working ok but i feel peeved that the technician and the compt test said yes good to go, as anyone else come across this fault
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

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#2 caperjac

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Posted 18 February 2011 - 08:30 PM

telling us the board model # migh help

My answers are my opinion only,usually


#3 Broni

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Posted 18 February 2011 - 08:48 PM

it says the pc system is not good enough

Any details given?

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#4 cryptodan

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Posted 18 February 2011 - 11:54 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#5 flavius

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Posted 19 February 2011 - 07:38 AM

http://speccy.piriform.com/results/Zzz4tq9SlZfGm3n0Q2ECINK many thanks for this
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#6 cryptodan

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Posted 19 February 2011 - 09:10 AM

Can you perform the Windows 7 Upgrade Advisor, and post the things it is saying are inadequate?

#7 flavius

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Posted 19 February 2011 - 12:59 PM

hi this is the update advisor for 64bit, everything passed muster,

Edited by flavius, 19 February 2011 - 01:15 PM.

optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#8 flavius

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Posted 19 February 2011 - 01:02 PM

this up grade advisor still states as shown below that 64 bit is an option

Edited by flavius, 19 February 2011 - 01:24 PM.

optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#9 flavius

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Posted 19 February 2011 - 01:14 PM

Information about upgrading to 64-bit Windows 7
System Details


Go online to get important information about custom installation
Windows Aero support Your graphics adapter supports the Windows Aero user interface.
Go online to learn more about Windows Aero
CPU speed: 2.0 GHz Your CPU meets the 1 GHz minimum requirement.
3.0 GB of RAM Your PC meets the 2 GB minimum requirement.
178.3 GB free space available on C: Your hard disk meets the minimum requirement of 20 GB free space for 64-bit Windows 7.

Status Details
Belkin 54g Wireless USB Network Adapter
Belkin International, Inc. Compatible This device is compatible with Windows 7.
Go online for more information
High Definition Audio Device
Microsoft Compatible This device is compatible with Windows 7.
NVIDIA GeForce 9400 GT
NVIDIA Compatible This device is compatible with Windows 7.
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Realtek Compatible This device is compatible with Windows 7.

Status Details
Motorola Phone Tools
version 4.5.0b 2/22/2007
Avanquest Software Paid update available We don't have compatibility information about this version of the program.
Get a paid update to a compatible version
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
version 9.0.21022
Microsoft Corporation This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo
NVIDIA Drivers
version 1.10.62.40
NVIDIA Corporation This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo
NVIDIA PhysX
version 9.09.1112
NVIDIA Corporation This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo
Windows 7 Upgrade Advisor
version 2.0.5000.0
Microsoft Corporation This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo
ConvertXtoDVD 4.0.10.324
version 4.0.10.324 Compatible This program is compatible with Windows 7.
Microsoft Visual C++ 2005 Redistributable
version 8.0.56336
Microsoft Corporation Compatible This program is compatible with Windows 7.
Many thanks for your help

Edited by flavius, 19 February 2011 - 01:17 PM.

optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#10 cryptodan

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Posted 19 February 2011 - 02:27 PM

Is the DVD that you are using an actual retail version or an OEM?

Are you trying to upgrade from this version of Windows 7, or are you trying a fresh clean install?

#11 flavius

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Posted 19 February 2011 - 05:15 PM

this is a genuine retail version windows7 ultimate installed and activated in december 2010, my previous os was xp pro sp3 and was done has a clean instal, has i said at the start of the instal the program said the pc was not compatible with 64bit so i installed 32bit and have wondered since christmas why this was. i have an external 169gig harddrive too so i can back up everything again and do another clean instal if and when there is an answer to the problem
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#12 cryptodan

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Posted 19 February 2011 - 05:52 PM

Back up and try again, from a clean hard drive.

#13 flavius

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Posted 20 February 2011 - 05:53 AM

many thanks cryptodan for your time and trouble with this post, i take it that you also can see no obvious cause or non compliance has to why 64 bit would not load, i have spoken again to the repair shop technician who has many years experience in building pc's and he is still confused as to the remedy, so i will have to find the time to back up everything then have another try, once again many thanks cryptodan, also caperjac and broni for their help
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#14 flavius

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Posted 23 February 2011 - 03:57 PM

hi cryptodan, BRILLIANT excuse me for shouting, i did a clean install and used the BIOS to boot from dvd, it took ages for the damd thing to start but when it did all went well, so after roughly an hour i had 64 bit on my pc, the downloading of my backups wont take that much time so all in all a great job, many many thanks for staying with me through what looks like a lengthy post but with your help a good result, i wish you all the best
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#15 cryptodan

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Posted 23 February 2011 - 04:11 PM

Have a good day, and happy 64bitting.




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