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Stuck on "acquiring network address"


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#1 skylyre

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Posted 18 February 2011 - 01:38 PM

Hello...

I'm having some issues with the Dell Latitude D510 laptop at my office which runs Windows XP Home Edition. The laptop won't stop "acquiring network address".

About a week ago, our tech guy created a new wireless network and connected all of the other computers to it fine, they are plugged into the router though. The laptop was still "connected" to the old network (which was basically no connection because he deleted it or something) and so I went to connect it to the new one. I am able to connect to the new network and it has good signal strength, however it's just stuck on acquiring network address.

I've tried resetting the modem and router and typing some commands into command prompt (I forget which, something I found from a quick google search). The settings say that it's set to automatically acquire the network address. The IP address reads all 0's. Also it worked perfectly fine until the new network was created so I don't think this is a hardware issue.

I've tried browsing the forums a bit but nothing stood out as being similar to my problem. Any ideas? Thanks everyone :)
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#2 hamluis

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Posted 18 February 2011 - 06:54 PM

Honestly...what you have written doesn't make sense to me...it happens often, my brain is a refurb :).

If a wireless network was set up...there's no need to plug in to a wired router.

Not sure who the "techguy" might be, but it seems that the priority in setting up any network...ought to be making sure all systems are properly connected to same.

I suggest that you run an inquiry through this person.

Louis




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