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FakeAlert, sshnas and null(short) initially detected


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11 replies to this topic

#1 scarboni888

scarboni888

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Posted 18 February 2011 - 06:03 AM

Hi there,

Handy with the computers and know how to run tools but can't read hijack this, gmer, or dds logs at all.

Symptoms:
Lots of browser pop-ups and redirects

Problem:
Initially ran a spybot scan and removed a whole whack of stuff including Trojan "FakeAlert".

Malwarebytes and SuperAntiSpyware scans were run as well and the trojans sshnas and null(short) noted by myself.

After disabling system restore and running scans it seems as though the 'infections' aren't being picked up anymore by spybot, MAM, or SAS.

Finally shook off the browser redirects with the IE8 'reset' button on the 'advanced' tab of 'internet options' applet.

However Spybot keeps reporting the "Start" value of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc as being !=2. Sure enough I go there (regedit) and it's "4" which, according to technet, is meaning "don't start for any reason at all". I change it to '2' and it gets changed back to 4 shortly thereafter. If I change it to '2' and then quickly go to 'services.msc' I actually get an option to 'start' the security center service but upon attempting it get an "error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it"

Also Windows Defender can't start its' service either.

I think it's only a matter of time before infections come back but not really sure what's going on here.

Appreciate any assistance offerred. Any explanations or bug-fighting training welcome although not expected, of course. A straight-to-it solution offering is certainly not a problem.

18-FEB-11 UPDATE: Sure enough the browser hijackings have come back.

DDS (Ver_10-12-12.02) - NTFSx86
Run by Dean at 22:01:04.85 on Thu 02/17/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.990.410 [GMT -5:00]

AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: Norton Internet Worm Protection *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\BellCanada\McciTrayApp.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Dean\Desktop\NkbMonitor.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\mmc.exe
C:\Documents and Settings\Dean\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZUzed004YYCA_ZZzer000&fl=0&ptb=wnWDFRlNvk4yjVmF4qja3g&url=http://www.ask.com/web&q={searchTerms}&l=zu&o=sb
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.sympatico.ca/
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /install
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [DMXLauncher] "c:\program files\dell\media experience\DMXLauncher.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Lexmark X1100 Series] "c:\program files\lexmark x1100 series\lxbkbmgr.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [SSA.exe] "c:\program files\bell\internet service advisor\SSA.exe" /AUTORUN
mRun: [BellCanada_McciTrayApp] "c:\program files\bellcanada\McciTrayApp.exe"
mRun: [Corel Photo Downloader] "c:\program files\corel\corel snapfire plus\Corel Photo Downloader.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\documents and settings\dean\desktop\NkbMonitor.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173914054781
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: actsysgen - {566D02BD-D234-C45B-1745-0600A8ABADFA} - No File
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dean\applic~1\mozilla\firefox\profiles\38h9y2gy.default\
FF - prefs.js: browser.startup.homepage - hxxp://ca.yahoo.com/
FF - plugin: c:\documents and settings\dean\desktop\picasa3\npPicasa3.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\bell\internet service advisor\nprpspa.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Element Hiding Helper for Adblock Plus: elemhidehelper@adblockplus.org - %profile%\extensions\elemhidehelper@adblockplus.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false

============= SERVICES / DRIVERS ===============

R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2008-5-22 31816]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-3 54752]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-10-8 103744]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-5-22 144704]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-5-22 54608]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-11-15 1251720]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-10-8 72936]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-10-8 33960]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-10-8 174952]
S2 gupdate1caa7a1724c4afa;Google Update Service (gupdate1caa7a1724c4afa);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 133104]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\33.tmp --> c:\windows\system32\33.tmp [?]
S3 Perfvc;Perfvc; [x]

=============== Created Last 30 ================

2011-02-17 23:52:23 388096 ----a-r- c:\docume~1\dean\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-02-17 23:52:21 -------- d-----w- c:\program files\Trend Micro
2011-02-17 00:53:56 -------- d-----w- C:\_OTM
2011-02-16 12:37:43 -------- d-----w- c:\docume~1\dean\applic~1\SUPERAntiSpyware.com
2011-02-16 12:37:35 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-02-16 02:16:37 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-16 02:16:30 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-16 02:16:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-12 22:39:35 59904 --sha-r- c:\windows\system32\consoleb.dll
2011-02-08 03:31:32 -------- d-----w- c:\docume~1\dean\applic~1\Kugyh
2011-01-30 17:42:27 28 ----a-w- c:\windows\temp31233724419.exe
2011-01-30 16:05:03 83249512 ----a-w- c:\program files\common files\windows live\.cache\wlcF.tmp
2011-01-21 14:44:37 439296 ------w- c:\windows\system32\dllcache\shimgvw.dll

==================== Find3M ====================

2011-02-07 03:39:05 2516 --sha-w- c:\windows\system32\KGyGaAvL.sys
2011-02-07 03:38:45 88 --sh--r- c:\windows\system32\3A1CB4A448.sys
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-12-02 03:35:18 4280320 ----a-w- c:\windows\system32\GPhotos.scr

============= FINISH: 22:02:23.00 ===============

Attached Files


Edited by scarboni888, 18 February 2011 - 06:52 PM.


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#2 oneof4

oneof4

  • Malware Response Team
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  • Local time:08:11 PM

Posted 23 February 2011 - 03:37 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Best Regards,
oneof4.


#3 scarboni888

scarboni888
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Posted 23 February 2011 - 08:48 PM

Hi there and thanks for the reply I appreciate your taking the time to help me out with this.

1.) I may have solved the original problem but I'm not sure since (most of)** the symptoms have disappeared yet I have no idea how that would have happened. I've been going through the boot camp tutorials and HJT logs appear to be clean but I'm starting to look at the DDS log and am trying to determine what's going on.

** There's no more reported infections, no more browser redirects (in either FF or IE when it was initially in both), and the Windows Security Center is now re-enabled. However Windows Defender Service cannot start and therefore neither can the program itself so that has me concerned. Also couldn't (straightforward) delete windows\system32\consoleb.dll ("Access Denied") as it's reported to be a malware BHO by http://spywarefiles.prevx.com/RRHJID35679659/CONSOLEB.DLL.html. Trying to get HJT to delete it on reboot but posting this before the reboot.

UPDATE: HJT couldn't delete it but I was able to remove it successfully from recovery console after attrib -hsr consoleb.dll. I probably could have attrib'd it like that from full boot but when using the GUI only got a checkbox to remove 'read-only' This is all I can do tonight. Any/all feedback appreciated. Thx.

UPDATE2: Now that I'm getting the hang of this I deleted c:\windows\system32\3A1CB4A448.sys the same way as above after trying to 'attrib -hrs' it from full boot which I couldn't do!! Well recovery console took care of that problem. However Windows Defender still won't install - it states it couldn't start the service and that I should "Verify that you have sufficient privileges to start system services'. I think the infection is gone but something is broke that won't allow Defender services to start. Ok i'm done for real this time. Thx.

2.) Fresh logs creation no problem and will paste / attach them as requested.

3.) I have the Dell XP Media Center edition restore DVD but when I run SFC /scannow it asks me for disk two and I have no such thing so I'm not sure it's working all right.

6.) pasting and attaching requested logs now:

DDS (Ver_10-12-12.02) - NTFSx86
Run by Dean at 20:42:49.88 on Wed 02/23/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.990.381 [GMT -5:00]

AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: Norton Internet Worm Protection *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\BellCanada\McciTrayApp.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Dean\Desktop\NkbMonitor.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Dean\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZUzed004YYCA_ZZzer000&fl=0&ptb=wnWDFRlNvk4yjVmF4qja3g&url=http://www.ask.com/web&q={searchTerms}&l=zu&o=sb
uStart Page = hxxp://www.sympatico.ca/
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /install
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [DMXLauncher] "c:\program files\dell\media experience\DMXLauncher.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Lexmark X1100 Series] "c:\program files\lexmark x1100 series\lxbkbmgr.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [SSA.exe] "c:\program files\bell\internet service advisor\SSA.exe" /AUTORUN
mRun: [BellCanada_McciTrayApp] "c:\program files\bellcanada\McciTrayApp.exe"
mRun: [Corel Photo Downloader] "c:\program files\corel\corel snapfire plus\Corel Photo Downloader.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\documents and settings\dean\desktop\NkbMonitor.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173914054781
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dean\applic~1\mozilla\firefox\profiles\38h9y2gy.default\
FF - prefs.js: browser.startup.homepage - hxxp://ca.yahoo.com/
FF - plugin: c:\documents and settings\dean\desktop\picasa3\npPicasa3.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\bell\internet service advisor\nprpspa.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Element Hiding Helper for Adblock Plus: elemhidehelper@adblockplus.org - %profile%\extensions\elemhidehelper@adblockplus.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false

============= SERVICES / DRIVERS ===============

R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2008-5-22 31816]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-3 54752]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-10-8 103744]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-5-22 144704]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-5-22 54608]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-10-8 72936]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-10-8 33960]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-10-8 174952]
S2 gupdate1caa7a1724c4afa;Google Update Service (gupdate1caa7a1724c4afa);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 133104]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 Perfvc;Perfvc; [x]

=============== Created Last 30 ================

2011-02-22 01:40:02 116224 ----a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2011-02-22 01:38:56 771581 ----a-w- c:\windows\system32\dllcache\winacisa.sys
2011-02-22 01:37:57 24576 ----a-w- c:\windows\system32\dllcache\viairda.sys
2011-02-22 01:36:59 22912 ----a-w- c:\windows\system32\dllcache\umaxpcls.sys
2011-02-22 01:35:58 230912 ----a-w- c:\windows\system32\dllcache\tosdvd03.sys
2011-02-22 01:34:57 10240 ----a-w- c:\windows\system32\dllcache\swpidflt.dll
2011-02-22 01:33:58 20752 ----a-w- c:\windows\system32\dllcache\sonync.sys
2011-02-22 01:32:59 94698 ----a-w- c:\windows\system32\dllcache\sk98xwin.sys
2011-02-22 01:31:57 57856 ----a-w- c:\windows\system32\dllcache\EXCH_scripto.dll
2011-02-22 01:30:58 65664 ----a-w- c:\windows\system32\dllcache\s3legacy.sys
2011-02-22 01:29:55 6016 ----a-w- c:\windows\system32\dllcache\qic157.sys
2011-02-22 01:28:56 259328 ----a-w- c:\windows\system32\dllcache\perm3dd.dll
2011-02-22 01:27:58 48000 ----a-w- c:\windows\system32\dllcache\ovcam2.sys
2011-02-22 01:27:56 25088 ----a-w- c:\windows\system32\dllcache\ovca.sys
2011-02-22 01:27:53 54186 ----a-w- c:\windows\system32\dllcache\otcsercb.sys
2011-02-22 01:27:50 43689 ----a-w- c:\windows\system32\dllcache\otceth5.sys
2011-02-22 01:27:47 27209 ----a-w- c:\windows\system32\dllcache\otc06x5.sys
2011-02-22 01:27:44 54528 ----a-w- c:\windows\system32\dllcache\opl3sax.sys
2011-02-22 01:27:42 61696 ----a-w- c:\windows\system32\dllcache\ohci1394.sys
2011-02-22 01:27:36 198144 ----a-w- c:\windows\system32\dllcache\nv3.sys
2011-02-22 01:27:33 123776 ----a-w- c:\windows\system32\dllcache\nv3.dll
2011-02-22 01:27:29 51552 ----a-w- c:\windows\system32\dllcache\ntgrip.sys
2011-02-22 01:27:28 38912 ----a-w- c:\windows\system32\dllcache\EXCH_ntfsdrv.dll
2011-02-22 01:25:57 35392 ----a-w- c:\windows\system32\dllcache\n9i128.dll
2011-02-22 01:24:58 22016 ----a-w- c:\windows\system32\dllcache\msircomm.sys
2011-02-22 01:23:56 164586 ----a-w- c:\windows\system32\dllcache\mdgndis5.sys
2011-02-22 01:22:59 19016 ----a-w- c:\windows\system32\dllcache\ktc111.sys
2011-02-22 01:21:54 372824 ----a-w- c:\windows\system32\dllcache\iconf32.dll
2011-02-22 01:20:59 57471 ----a-w- c:\windows\system32\dllcache\hsf_samp.sys
2011-02-22 01:19:58 907456 ----a-w- c:\windows\system32\dllcache\hcf_msft.sys
2011-02-22 01:13:54 24618 ----a-w- c:\windows\system32\dllcache\fa410nd5.sys
2011-02-22 01:12:59 171520 ----a-w- c:\windows\system32\dllcache\el99xn51.sys
2011-02-22 01:11:58 419357 ----a-w- c:\windows\system32\dllcache\dgconfig.dll
2011-02-22 01:10:59 39680 ----a-w- c:\windows\system32\dllcache\cb325.sys
2011-02-22 01:09:55 5632 ----a-w- c:\windows\system32\dllcache\EXCH_adsiisex.dll
2011-02-22 00:42:28 -------- d-----w- c:\docume~1\dean\applic~1\DriverCure
2011-02-22 00:42:27 -------- d-----w- c:\docume~1\dean\applic~1\ParetoLogic
2011-02-22 00:42:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\ParetoLogic
2011-02-21 23:19:32 -------- d-sha-r- C:\cmdcons
2011-02-21 23:13:45 98816 ----a-w- c:\windows\sed.exe
2011-02-21 23:13:45 89088 ----a-w- c:\windows\MBR.exe
2011-02-21 23:13:45 256512 ----a-w- c:\windows\PEV.exe
2011-02-21 23:13:45 161792 ----a-w- c:\windows\SWREG.exe
2011-02-17 23:52:23 388096 ----a-r- c:\docume~1\dean\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-02-17 23:52:21 -------- d-----w- c:\program files\Trend Micro
2011-02-17 00:53:56 -------- d-----w- C:\_OTM
2011-02-16 12:37:43 -------- d-----w- c:\docume~1\dean\applic~1\SUPERAntiSpyware.com
2011-02-16 12:37:35 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-02-16 02:16:37 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-16 02:16:30 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-16 02:16:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-12 22:39:35 59904 --sha-r- c:\windows\system32\consoleb.dll
2011-01-30 16:05:03 83249512 ----a-w- c:\program files\common files\windows live\.cache\wlcF.tmp

==================== Find3M ====================

2011-02-07 03:39:05 2516 --sha-w- c:\windows\system32\KGyGaAvL.sys
2011-02-07 03:38:45 88 --sh--r- c:\windows\system32\3A1CB4A448.sys
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-12-02 03:35:18 4280320 ----a-w- c:\windows\system32\GPhotos.scr

============= FINISH: 20:43:50.43 ===============

Attached Files


Edited by scarboni888, 23 February 2011 - 09:14 PM.


#4 Elise

Elise

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Posted 27 February 2011 - 02:49 AM

Hello and sorry for the delay!
It is not a good idea to delete locked files, without being very sure they are bad and can be deleted safely. You'll often see legit files listed as "bad" when googling them and deleting the wrong files can lead to huge problems.

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 scarboni888

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Posted 27 February 2011 - 11:07 AM

Hi,

Yes I am aware that I could cause problems deleting legitimate locked files. When I looked up consoleb.dll the only result I got from the search was that it was a malicious BHO and the search result on 3A1CB4A448.sys yields nothing except for the post of my own log file here on bleepingcomputer. It was because of these results that I moved forward in deleting them. However I am not very far along in my Boot Camp training so perhaps there was more 'due diligence' I could have performed on these files which I didn't so hopefully *fingers crossed* I got lucky and the reasoning I used coincides with the reality of their being bad files that should be removed anyway.

I disabled McAfee AntiVirus "On-Access" scan and then ran ComboFix as requested. The log is attached but one thing I should mention is that during the second stage I got a 'program crashed' window come up stating that "PEV.cfxxe encountered a problem" and had to be "shut down" along with "send" and "don't send" this report to Microsoft buttons. I hit 'send' and stage 3 promptly resumed. It got all the way to the end with seemingly no problems.

I'll wait until your reply before I attempt to install Windows Defender again. One thing, however, is that all Norton products should be uninstalled from the machine (ie; nothing 'Symantec' or 'Norton' in the Add/Remove) yet combofix log is showing: "FW: Norton Internet Worm Protection *Disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}" Is that something you can show me how to remove?

Thanks again so much for your time and help with this.

PS: When attempting to attach Combofix.txt I got an error stating "Error This file was too big to upload" (Used 252.94K of your 512K global upload quota (Max. single file size: 259.06K) so I've zipped it up standard / no password or anything. Thanks.

Attached Files



#6 Elise

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Posted 27 February 2011 - 11:35 AM

Hi, things are looking good so far. How is everything running at your end?

Your version of Adobe reader is outdated. Older versions have known security vulnerabilities. I recommend you to visit adobe's site and download and install Adobe Reader X.


UPDATE JAVA
------------------
Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 24 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u24-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please launch MBAM and update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


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#7 scarboni888

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Posted 27 February 2011 - 01:16 PM

Hi Elise,

Updated Reader & Java as per request. Also updated Flash and Quicktime players as indicated by FF plug-in checker.

Good news:

1) Ran MBAM and nothing found (log attached)
2) Discovered that HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender key had the Administrator account privilege set to 'read-only'. Changed it to 'Full Control' and was finally able to install Windows Defender, update it, and run a full scan.
3) Used the Norton Removal Tool (http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN) to remove the Norton Worm Removal Firewall entry in the ComboFix logs.

I think everything's correct now. I'll wait for your reply before I start removing tools from this system. If you want to include your 'tools removal' script that would be great so that I can follow it to ensure I don't miss anything.

Thanks again for your help my friend will be very happy to have his system back cleaned up and working!

Sincerely,
sam

Attached Files



#8 Elise

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Posted 27 February 2011 - 02:02 PM

Lets run one last scan for leftovers before removing everything. :)

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image

regards, Elise


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#9 scarboni888

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Posted 27 February 2011 - 04:12 PM

Hi Elise,

Looks like 3 files found. From the ESETScan report:

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Bredolabfb1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CoolWWWSearchSmartSearch1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMuollo1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined


Thanks,
s.

#10 Elise

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Posted 27 February 2011 - 04:32 PM

Hi, that looks good, all those were already quarantined.

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
  • Delete DDS and GMER (this is a random named file).
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#11 scarboni888

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Posted 27 February 2011 - 04:50 PM

Ok Elise I am confirming I have read the cleanup procedures and recommendations going forward. I have no further reason to request keeping this file open.

Thanks for your help and have a good day!

#12 Elise

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Posted 27 February 2011 - 04:52 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


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