Posted 17 February 2011 - 11:29 PM
So someone (my son) decided to uninstall the graphics driver on my laptop - an HP G72 running Windows 7.
I thought I would just be able to get the driver from Windows Update. The driver showed up in Windows Update "Intel Corporation - Display - Intel® HD Graphics". When I try to install through Windows Update, though, the update fails, giving the error code 800705b4.
Googling the error code, I found a Microsoft help site that said to try the Windows Update troubleshooter. The troubleshooter told me to try running Windows Update again. When I did, I got the same result as before.
I tried going to HP's website and downloading the driver and installing it from there. The installer ran for a while, and then an error popped up reading "An error occurred while registering one or more components. Setup will exit." with just an OK button. I clicked OK, and the installer popped up, ready to try again, so I went through the process once more, and got the same result.
I tried, based on advice received elsewhere, to download the installer from HP's site, and then use 7-zip to extract the .exe file, then go into Device Manager and update the driver, and then direct the wizard to that folder. After it tried to install for about 10 minutes, I got the following message: Windows found driver software for your device but encountered an error while attempting to install it. This operation returned because the timeout period expired.
If someone could help, that'd be much appreciated - I'm not too familiar with driver issues.