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#1 d4joyn

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Posted 17 February 2011 - 08:46 AM

Like many others (who knew there were so many) I have become infected with something that 1) redirects some google search results to random web pages and 2) slows down the computer. In my case it seems like only firefox and IE are involved since I can use Chrome with no problems apparently. I have tried a few different scanners and nothing seems to remove this, and I'm desperate. Thanks


DDS (Ver_10-12-12.02) - NTFSx86
Run by annie at 5:15:50.26 on Thu 02/17/2011
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2942.2276 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\annie\My Documents\Downloads\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\annie\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=92&bd=all&pf=cmdt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=92&bd=all&pf=cmdt
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [amd_dc_opt] c:\program files\amd\dual-core optimizer\amd_dc_opt.exe
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [Recguard] c:\windows\sminst\Recguard.exe
mRun: [Reminder] c:\windows\creator\Remind_XP.exe
mRun: [Scheduler] c:\windows\sminst\Scheduler.exe
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\direct~1.lnk - c:\program files\olympus\devicedetector\DirectrecConfig.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\annie\applic~1\mozilla\firefox\profiles\ui9wuhwz.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1636.7222\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165264]
R1 MpKslc81951f1;MpKslc81951f1;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition

updates\{ace46b48-35e7-4b1d-9dd2-c7cd6459f119}\MpKslc81951f1.sys [2011-2-17 28752]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2009-2-28 576024]
S2 gupdate1ca1d8a9612a8da;Google Update Service (gupdate1ca1d8a9612a8da);c:\program files\google\update\GoogleUpdate.exe [2009-8-15 133104]

=============== Created Last 30 ================

2011-02-17 10:02:29 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-02-17 10:02:25 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-02-17 10:01:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-02-17 09:54:31 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition

updates\{ace46b48-35e7-4b1d-9dd2-c7cd6459f119}\MpKslc81951f1.sys
2011-02-17 09:54:28 118784 ----a-w- c:\windows\system32\chg.exe
2011-02-17 00:08:32 5890896 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition

updates\{ace46b48-35e7-4b1d-9dd2-c7cd6459f119}\mpengine.dll
2011-02-06 18:23:41 -------- d-s---w- c:\documents and settings\annie\UserData
2011-01-26 11:45:15 -------- d-----w- c:\windows\Temp695998AE-12F6-5CCE-3D47-705B13EB167C-Signatures
2011-01-26 11:45:11 -------- d-----w- c:\program files\Microsoft Security Client
2011-01-21 14:44:37 439296 ------w- c:\windows\system32\dllcache\shimgvw.dll

==================== Find3M ====================

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 22:15:52 667136 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 22:15:52 61952 ----a-w- c:\windows\system32\tdc.ocx
2010-12-20 22:15:51 81920 ----a-w- c:\windows\system32\ieencode.dll
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 15:30:29 369664 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 5:16:30.09 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 February 2011 - 02:03 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 23 February 2011 - 09:00 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 d4joyn

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Posted 24 February 2011 - 06:37 PM

Thanks Gringo

I was able to get rid of the problem with the Kaspersky program.

Thanks again

#5 gringo_pr

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Posted 24 February 2011 - 09:04 PM

thanks for letting me know

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 27 February 2011 - 12:31 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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