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IE, Google Redirect, Unable to access Windows Update

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4 replies to this topic

#1 Mog61


  • Members
  • 2 posts
  • Local time:11:29 PM

Posted 16 February 2011 - 11:33 PM

Windows XP Pro
IE 8

2 days ago i noticed that I was getting random instances of IE launching on its own and going to some weird sites. Then I noticed that any google search on malware, spyware etc would laso get redirected. However google searches to anything else would still work. Then I tested Firefox and teh behavior was the same.

I had MS Security Essentials, I did a scan and it found Java/CVE-2010-0094.AA, which it removed. Despite that the problems did not go away. Since then I have tried:
- Malwarebytes - it found another instance of Java/CVE-2010-0094.AA
- Rescanned (full) with MS Security Essentials - Found nothing
- Removed MS Security Essentials and Installed Zone Alarm and rescanned. Found Nothing
- Full Scan using MS malicious software removal tool - Nothing found

However I am still unable to connect to windows update, and google searches still tend to get redirected.

I then found this site. So I am prepared all the scan logs. However, each time I run GMER my computer crashes. After recovering from one of the crashes I got a Microsoft messages on sending eth error info to them. I did so and got feedback that I have some spooldr.sys virus.

Couple of notes on the DDS file I am pasting here:

StartupFolder: c:\docume~1\moi\startm~1\programs\startup\popupe~1.lnk - c:\project files\lucsoft\killpopups\release\KillPopups.exe
TB: Tijory Toolbar: {5b1a9177-852b-4783-8526-db4fb526c54e} - mscoree.dll
EB: Exif It Toolbar: {7e04c2c4-440d-454f-bcd2-5151b51afa63} - mscoree.dll
EB: MyBandObjectToolbar: {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll

Are all things I coded and therefore I would assume they are safe lol

The attach file is attached. The GMER I cannot generate as the computer crashes each time i try to run the app.



DDS (Ver_10-12-12.02) - NTFSx86
Run by Moi at 21:20:21.26 on Wed 02/16/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1302 [GMT -5:00]

AV: ZoneAlarm Antivirus *Enabled/Updated* {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: ZoneAlarm Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cobian Backup 10\cbVSCService.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
c:\Program Files\Zune\ZuneBusEnum.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.1.1119.1736\swg.dll
BHO: IE Developer Toolbar BHO: {cc7e636d-39aa-49b6-b511-65413da137a1} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
BHO: CutePDF Form Filler Helper: {d41289f2-69c6-417b-897e-c653d677cbaf} - c:\program files\acro software\cutepdf form filler\CPFillerCo.dll
TB: Tijory Toolbar: {5b1a9177-852b-4783-8526-db4fb526c54e} - mscoree.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: IE Developer Toolbar: {a202b231-ef71-4a08-bdb9-4ce5ae8bde0a} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
EB: Developer Tools: {1a6fe369-f28c-4ad9-a3e6-2bcb50807cf1} - c:\program files\internet explorer\iedvtool.dll
EB: Exif It Toolbar: {7e04c2c4-440d-454f-bcd2-5151b51afa63} - mscoree.dll
EB: MyBandObjectToolbar: {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [QuickenBillminder] c:\program files\quicken\Billmind.exe -startup
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [RaidTool] c:\program files\via\raid\raid_tool.exe
mRun: [POINTER] point32.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [Cisco AnyConnect VPN Agent for Windows] "c:\program files\cisco\cisco anyconnect vpn client\vpnui.exe" -autolaunched
mRun: [Mobile Connectivity Suite] "c:\program files\htc\htc sync\application launcher\Application Launcher.exe" /startoptions
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\docume~1\moi\startm~1\programs\startup\corece~1.lnk - c:\program files\msi\core center\CoreCenter.exe
StartupFolder: c:\docume~1\moi\startm~1\programs\startup\popupe~1.lnk - c:\project files\lucsoft\killpopups\release\KillPopups.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bttray.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Edit with X&ML Spy - c:\program files\altova\xmlspy2004\spy.htm
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {2222EF56-F49E-4d07-A14E-8D2B08766958} - c:\program files\altova\xmlspy2004\spy.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0014-0001-0007-ABCDEFFEDCBC}
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {23f0a8ce-eaf6-42cf-a46c-ca481fd83f73} - {7e04c2c4-440d-454f-bcd2-5151b51afa63} - mscoree.dll
IE: {24f0a8ce-eaf6-42cf-a46c-ca481fd83f73} - {5b1a9177-852b-4783-8526-db4fb526c54e} - mscoree.dll
IE: {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - {CC962137-2E78-4F94-975E-FC0C07DBD78F} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
Trusted Zone: com.tw\www.msi
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\moi\applic~1\mozilla\firefox\profiles\x180ic9z.default\
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\bittorrent_dna\npbtdna.dll
FF - plugin: c:\program files\java\j2re1.4.1_07\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.1_07\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.1_07\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.1_07\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.1_07\bin\NPJPI141_07.dll
FF - plugin: c:\program files\java\j2re1.4.1_07\bin\NPOJI610.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 kl1;kl1;c:\windows\system32\drivers\kl1.sys [2011-2-16 128016]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2011-2-16 317072]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2011-2-16 528128]
R2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;c:\program files\cobian backup 10\cbVSCService.exe [2011-2-16 67584]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 PCAlertDriver;PCAlertDriver;c:\program files\msi\core center\NTGLM7X.SYS [2005-5-7 23552]
S1 MpKsl3a29f86f;MpKsl3a29f86f;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6ae5079c-368f-4c2d-a33c-61d0d9d50da7}\mpksl3a29f86f.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6ae5079c-368f-4c2d-a33c-61d0d9d50da7}\MpKsl3a29f86f.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Crypto;Crypto;\??\c:\windows\system32\drivers\crypto.sys --> c:\windows\system32\drivers\Crypto.sys [?]
S3 AssistMed.UpdaterService;AssistMed.UpdaterService;c:\project files\updaterservice\bin\debug\assistmed.updaterservice.exe --> c:\project files\updaterservice\bin\debug\assistmed.updaterservice.exe [?]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2011-1-1 24576]
S3 MsDtsServer;SQL Server Integration Services;c:\program files\microsoft sql server\90\dts\binn\MsDtsSrvr.exe [2005-10-14 199384]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2010-11-11 268528]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2006-12-2 2805000]

=============== Created Last 30 ================

2011-02-16 22:43:05 -------- d-----w- c:\docume~1\moi\locals~1\applic~1\Safe mirror
2011-02-16 22:41:04 -------- d-----w- c:\program files\Cobian Backup 10
2011-02-16 08:12:35 -------- d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky SDK
2011-02-16 07:58:16 72704 ----a-w- c:\windows\zllsputility.exe
2011-02-16 07:58:15 128016 ----a-w- c:\windows\system32\drivers\kl1.sys
2011-02-16 07:53:50 -------- d-----w- c:\windows\Internet Logs
2011-02-16 06:46:40 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-16 06:46:35 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-16 06:41:26 229487 ----a-w- c:\windows\system32\jpicpl32.cpl
2011-02-16 06:23:35 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-02-16 06:23:35 -------- d-----w- c:\windows\system32\wbem\Repository
2011-02-16 06:21:24 -------- d-----w- c:\program files\common files\AnswerWorks 5.0
2011-02-16 06:21:23 -------- d-----w- c:\docume~1\moi\locals~1\applic~1\HTC
2011-02-16 06:21:23 -------- d-----w- c:\docume~1\alluse~1\applic~1\Teleca
2011-02-16 06:21:23 -------- d-----w- c:\docume~1\alluse~1\applic~1\HTC
2011-02-16 06:21:09 -------- d-----w- c:\program files\Spirent Communications
2011-02-16 06:21:05 -------- d-----w- c:\docume~1\moi\applic~1\Juniper Networks
2011-02-16 06:20:54 -------- d-----w- c:\program files\Wireshark
2011-02-16 06:20:54 -------- d-----w- c:\docume~1\moi\applic~1\Wireshark
2011-02-16 06:20:53 -------- d-----w- c:\program files\WinPcap
2011-02-16 06:20:46 -------- d-----w- c:\program files\Microsoft FxCop 1.35
2011-02-16 06:20:45 -------- d-----w- c:\program files\BitTorrent
2011-02-16 06:20:45 -------- d-----w- c:\docume~1\moi\applic~1\BitTorrent
2011-02-16 06:20:44 -------- d-----w- c:\program files\BitTorrent_DNA
2011-02-16 06:20:44 -------- d-----w- c:\docume~1\moi\locals~1\applic~1\BitTorrent DNA
2011-02-16 06:20:44 -------- d-----w- c:\docume~1\moi\applic~1\BitTorrent DNA
2011-02-16 03:42:45 -------- d-----w- c:\docume~1\moi\applic~1\Malwarebytes
2011-02-16 03:42:30 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-16 03:42:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-16 02:14:07 -------- d-----w- c:\program files\WinPcap(2)
2011-02-16 02:11:38 -------- d-----w- c:\docume~1\moi\applic~1\Wireshark(2)
2011-02-16 02:09:36 -------- d-----w- c:\program files\Wireshark(2)
2011-01-21 14:44:37 439296 -c----w- c:\windows\system32\dllcache\shimgvw.dll

==================== Find3M ====================

2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-21 03:40:33 56 ----a-w- c:\windows\system32\nett12.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 21:27:53.43 ===============

Attached Files

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:29 AM

Posted 20 February 2011 - 02:08 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop


    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Mog61

  • Topic Starter

  • Members
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  • Local time:11:29 PM

Posted 21 February 2011 - 09:11 AM


Thanks for your reposnse. As I was waiting since I posted this the first time I used teh Kaspersky bootable scan disk to scan my machine. It found literally 100s of infetced files. At this point I just downloaded DBAN cleaned my disks and rebuilt my machine.

I guess we can close this case.

Thaanks and I believe this site is of great help.

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
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Posted 21 February 2011 - 11:02 AM

thank you for letting me know

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr


    Bleepin Gringo

  • Malware Response Team
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  • Gender:Male
  • Location:Puerto rico
  • Local time:12:29 AM

Posted 24 February 2011 - 10:51 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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