Reset your router with a strong logon/password (if using one). Many users seldom change the default username/password on the router and are prone to this type of infection. If you're not sure how to do this, refer to the owner's manual for your particular router model. If you do not have a manual, look for one on the vendor's web site which you can download and keep for future reference. Consult these links to find out the default username and password for your router and write down that information so it is available when doing the reset:
These are generic instructions for how to reset a router
- Unplug or turn off your DSL/cable modem.
- Locate the router's reset button.
- Press, and hold, the Reset button down for 30 seconds.
- Wait for the Power, WLAN and Internet light to turn on (On the router).
- Plug in or turn on your modem (if it is separate from the router).
- Open your web browser to see if you have an Internet connection.
- If you don't have an Internet connection you may need to restart your computer.
Please Reset Internet Explorer
or use Microsoft's Fix it
to automatically reset registry keys and the browser back to the way it was when initially installed. If you check the Delete personal settings
checkbox in Advanced settings, it will reset the home page(s), search providers and Accelerators to their default values. It will also delete temporary Internet files, history, cookies, web form information (passwords) and InPrivate Filtering data.-- Note: Microsoft Fix it does not work in Windows 7. Instead, you can use the Internet Explorer troubleshooters to achieve this automatically.
itially installed. Then clear your browser history
Check your Proxy settings
in Internet Explorer
to make sure malware did not alter them. To do that, please refer to Steps 4-7
under the section Automated Removal Instructions for System Tool using Malwarebytes' Anti-Malware
in this guide
Alternatively, you can press the WINKEY + R
keys on your keyboard or click
, and in the Open dialog box, type: inetcpl.cpl
or press Enter
. Click the Connections
tab and continue following the instructions in the above guide.
If using FireFox, refer to these instructions
to check and configure Proxy Settings under the Connection Settings Dialog
Edited by quietman7, 23 February 2011 - 09:33 PM.