The customer brings in a computer that will not boot up. Ok simple. I was thinking something along the lines of boot up error or bad harddrive. Let me tell you what all I have done.
I tried to reinstall the operating system. Would not boot from CD
I tried to install a new hard drive with xp pre installed. It gets as far as seeing a split second of the xp boot screen fading in and then restarts.
I then tried booting from an external CD Drive. Finally, I see the blue set up screen. It shows a list of all the drives plugged in.... there are none.
So I am lost. I am thinking new motherboard but I really dont want to buy that and it be something too simple.
This is a Dell XPS 400 with XP 32bit operating system.
Edited by KITB, 16 February 2011 - 10:48 AM.