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infected with microsoft internet protection 2011

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2 replies to this topic

#1 tadc


  • Members
  • 1 posts
  • Local time:08:20 AM

Posted 15 February 2011 - 10:27 PM

i aquired this virus a day ago and fell for the scam before looking up some information about it. Im not sure how to delete it. The warning signs i read about are happening such as, redirecting websites pages, especailly emails and other password protected sites. task manager was disabled. the computer is brand new and is running alot slower now than it did just a week ago.I eventually restored my computer to the day before but im pretty sure that didnt completely remove it. i have no important files on the computer, completely wiping the computer would be an option but i dont have any disks which came with the computer. if some computer wizz could give me some advice Thank you !!
the dds files as requested below. and i attached the ARK.txt file Attached File  ARK.txt   143.77KB   2 downloads

DDS (Ver_10-12-12.02) - NTFSx86
Run by Toby at 13:50:00.59 on Wed 16/02/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.1976.1183 [GMT -8:00]

AV: McAfee® Total Protection™ Service *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee® Total Protection™ Service *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee® Total Protection™ Service *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

============== Running Processes ===============

C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.Exe
C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files\PDF Complete\pdfsvc.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Motorola\Bluetooth\obexsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfeann.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Motorola\Bluetooth\audiosrv.exe
C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe

============== Pseudo HJT Report ===============

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110207003613.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.0.2237.0\npwinext.dll
TB: @c:\program files\msn toolbar\platform\6.0.2237.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.0.2237.0\npwinext.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
uRun: [HPAdvisorDock] c:\program files\hewlett-packard\hp advisor\dock\HPAdvisorDock.exe
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [QLBController] c:\program files\hewlett-packard\hp hotkey support\QLBController.exe /start
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [McAfee Managed Services Tray] c:\program files\mcafee\managed virusscan\desktopui\XTray.Exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [BTMTrayAgent] rundll32.exe "c:\program files\motorola\bluetooth\btmshell.dll",TrayApp
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [NortonOnlineBackup] c:\program files\symantec\norton online backup\NOBuClient.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {bd707fe6-39f6-4bda-9265-86a76719bdc5} - c:\program files\motorola\bluetooth\btmiesend.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
Trusted Zone: siteadvisor.com\www
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.1.0.340.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-9-15 386872]
R0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-9-15 164808]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_9b219d80a8843bf8\AEstSrv.exe [2010-10-21 81920]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files\motorola\bluetooth\obexsrv.exe [2010-10-21 512776]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2010-10-14 92216]
R2 hpHotkeyMonitor;HP Hotkey Monitor;c:\program files\hewlett-packard\hp hotkey support\hpHotkeyMonitor.exe [2010-3-1 264248]
R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2009-8-7 222528]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-9-15 171168]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-9-15 141792]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2010-9-15 282824]
R2 NOBU;Norton Online Backup;c:\program files\symantec\norton online backup\nobuagent.exe service --> c:\program files\symantec\norton online backup\NOBuAgent.exe service [?]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2010-9-15 635416]
R3 Bluetooth Device Manager;Bluetooth Device Manager;c:\program files\motorola\bluetooth\devmgrsrv.exe [2010-10-21 3537672]
R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files\motorola\bluetooth\audiosrv.exe [2010-10-21 824584]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2010-3-14 127488]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-9-15 152992]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-9-15 52104]
R3 netr28;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\drivers\netr28.sys [2010-10-21 794464]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-9-15 266344]
R3 rtsuvc;HP Webcam [2 MP Fixed];c:\windows\system32\drivers\rtsuvc.sys [2010-10-21 78848]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BTMCOM;Bluetooth Serial Port;c:\windows\system32\drivers\btmcom.sys [2010-10-21 41344]
S3 BTMUSB;Motorola Bluetooth Radio Service;c:\windows\system32\drivers\btmusb.sys [2010-10-21 377344]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-2-6 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-9-15 84264]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-2-7 1343400]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]

=============== Created Last 30 ================

2011-02-16 21:00:39 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\backup\mpengine.dll
2011-02-16 21:00:36 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{461a3b07-1251-4947-85d1-64754b58b58b}\mpengine.dll
2011-02-13 02:14:04 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-02-12 23:36:48 -------- d-sh--w- c:\users\toby\appdata\roaming\Smart Internet Protection 2011
2011-02-12 23:36:47 -------- d-sh--w- c:\progra~2\SIYUZDJERGP
2011-02-12 23:31:18 -------- d-----w- c:\progra~2\8bb891
2011-02-11 22:04:04 -------- d-----w- c:\users\toby\appdata\local\{93B22B43-D123-4D10-B9EC-EBD7196F0C9E}
2011-02-11 21:54:59 1289536 ----a-w- c:\windows\system32\ntdll.dll
2011-02-11 21:54:35 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-11 21:54:22 3957120 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-11 06:00:27 2329088 ----a-w- c:\windows\system32\win32k.sys
2011-02-11 05:59:37 541184 ----a-w- c:\windows\system32\kerberos.dll
2011-02-11 05:39:18 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-02-11 05:11:38 204288 ----a-w- c:\windows\system32\upnp.dll
2011-02-11 05:11:37 981504 ----a-w- c:\windows\system32\wininet.dll
2011-02-11 05:11:37 1389568 ----a-w- c:\windows\system32\msxml6.dll
2011-02-11 05:11:00 1236992 ----a-w- c:\windows\system32\msxml3.dll
2011-02-11 05:10:35 204800 ----a-w- c:\windows\system32\WebClnt.dll
2011-02-11 05:10:11 80384 ----a-w- c:\windows\system32\davclnt.dll
2011-02-11 05:09:59 350720 ----a-w- c:\windows\system32\winhttp.dll
2011-02-11 05:09:35 51200 ----a-w- c:\windows\system32\wscapi.dll
2011-02-11 05:09:11 14336 ----a-w- c:\windows\system32\slwga.dll
2011-02-11 05:08:46 73728 ----a-w- c:\windows\system32\wscsvc.dll
2011-02-11 05:08:43 728448 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-02-11 05:07:18 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2011-02-11 05:07:05 107520 ----a-w- c:\windows\system32\cdd.dll
2011-02-11 04:57:27 -------- d-----w- c:\users\toby\appdata\local\{B0EC0A18-2C3B-4535-8355-230BF1B2B5FD}
2011-02-10 01:17:41 -------- d-----w- c:\users\toby\appdata\local\{AE772274-F5EB-467A-BF30-C8176E727113}
2011-02-10 01:17:41 -------- d-----w- c:\users\toby\appdata\local\{4590337B-A0CD-421E-8A86-9D1BBCC654CF}
2011-02-09 04:28:12 -------- d-----w- c:\program files\Audacity
2011-02-08 22:36:20 -------- d-----w- c:\users\toby\appdata\local\{00163537-D4D9-4F83-AA0D-1F37FB0B2734}
2011-02-08 22:03:06 -------- d-----w- c:\users\toby\appdata\local\{776F0908-118C-4F17-B29B-E9C226CB4C5C}
2011-02-08 00:52:55 -------- d-----w- c:\progra~2\VirtualizedApplications
2011-02-07 22:41:56 -------- d-----w- c:\users\toby\appdata\local\SoftGrid Client
2011-02-07 22:41:55 -------- d-----w- c:\users\toby\appdata\roaming\SoftGrid Client
2011-02-07 20:17:17 641536 ----a-w- c:\windows\system32\CPFilters.dll
2011-02-07 20:17:07 417792 ----a-w- c:\windows\system32\msdri.dll
2011-02-07 20:17:05 199680 ----a-w- c:\windows\system32\mpg2splt.ax
2011-02-07 20:17:02 204288 ----a-w- c:\windows\system32\MSNP.ax
2011-02-07 20:07:09 -------- d-----w- c:\users\toby\appdata\local\{0A008450-D187-4352-9179-131B10FD5047}
2011-02-07 19:06:08 164864 ----a-w- c:\program files\windows media player\wmplayer.exe
2011-02-07 19:06:05 12625408 ----a-w- c:\windows\system32\wmploc.DLL
2011-02-07 18:41:52 310784 ----a-w- c:\windows\system32\drivers\srv.sys
2011-02-07 18:41:39 308736 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-02-07 18:41:33 168448 ----a-w- c:\windows\system32\srvsvc.dll
2011-02-07 18:41:20 113664 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-02-07 18:40:29 4247040 ----a-w- c:\program files\windows nt\accessories\wordpad.exe
2011-02-07 18:40:26 1413632 ----a-w- c:\windows\system32\ole32.dll
2011-02-07 18:31:21 -------- d-----w- c:\windows\system32\Wat
2011-02-07 18:27:52 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2011-02-07 18:27:52 49472 ----a-w- c:\windows\system32\netfxperf.dll
2011-02-07 18:27:52 297808 ----a-w- c:\windows\system32\mscoree.dll
2011-02-07 18:27:52 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2011-02-07 18:27:52 1130824 ----a-w- c:\windows\system32\dfshim.dll
2011-02-07 18:24:49 146304 ----a-w- c:\windows\system32\drivers\usbvideo.sys
2011-02-07 18:24:48 26504 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-02-07 18:24:48 190976 ----a-w- c:\windows\system32\drivers\ks.sys
2011-02-07 08:54:52 314368 ----a-w- c:\windows\system32\webio.dll
2011-02-07 08:40:16 738816 ----a-w- c:\windows\system32\wmpmde.dll
2011-02-07 08:40:04 101760 ----a-w- c:\windows\system32\consent.exe
2011-02-07 08:38:56 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-02-07 08:38:38 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-02-07 08:38:34 194488 ----a-w- c:\windows\system32\drivers\fvevol.sys
2011-02-07 08:38:03 109056 ----a-w- c:\windows\system32\t2embed.dll
2011-02-07 08:37:56 516096 ----a-w- c:\program files\windows mail\wab.exe
2011-02-07 08:37:52 224256 ----a-w- c:\windows\system32\schannel.dll
2011-02-07 08:37:25 2048 ----a-w- c:\windows\system32\tzres.dll
2011-02-07 08:36:06 749056 ----a-w- c:\windows\system32\schedsvc.dll
2011-02-07 08:36:06 496128 ----a-w- c:\windows\system32\taskschd.dll
2011-02-07 08:36:06 351232 ----a-w- c:\windows\system32\wmicmiplugin.dll
2011-02-07 08:36:05 305152 ----a-w- c:\windows\system32\taskcomp.dll
2011-02-07 08:36:05 192000 ----a-w- c:\windows\system32\taskeng.exe
2011-02-07 08:36:05 179712 ----a-w- c:\windows\system32\schtasks.exe
2011-02-07 08:34:15 37376 ----a-w- c:\windows\system32\rtutils.dll
2011-02-07 08:34:12 740864 ----a-w- c:\windows\system32\inetcomm.dll
2011-02-07 08:34:12 1619968 ----a-w- c:\program files\windows mail\msoe.dll
2011-02-07 08:34:04 573440 ----a-w- c:\windows\system32\odbc32.dll
2011-02-07 08:34:02 987136 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-02-07 08:34:02 372736 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-02-07 08:34:01 352256 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-02-07 08:34:01 208896 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-02-07 08:33:38 954752 ----a-w- c:\windows\system32\mfc40.dll
2011-02-07 08:33:38 954288 ----a-w- c:\windows\system32\mfc40u.dll
2011-02-07 08:30:35 -------- d-----w- c:\progra~2\{23D58E70-3B83-4B83-A227-68770F84F5EC}
2011-02-07 07:39:19 316928 ----a-w- c:\windows\system32\spoolsv.exe
2011-02-07 07:22:54 82944 ----a-w- c:\windows\system32\iccvid.dll
2011-02-07 07:22:54 197632 ----a-w- c:\windows\system32\ir32_32.dll
2011-02-07 07:21:45 363520 ----a-w- c:\windows\system32\StructuredQuery.dll
2011-02-07 07:08:02 7680 ----a-w- c:\program files\internet explorer\iecompat.dll
2011-02-07 07:03:41 530432 ----a-w- c:\windows\system32\comctl32.dll
2011-02-07 07:02:09 -------- d-----w- c:\windows\en
2011-02-07 06:43:54 39272 ----a-w- c:\windows\system32\drivers\fssfltr.sys
2011-02-07 06:22:16 -------- d-----w- c:\users\toby\Tracing
2011-02-06 10:39:05 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2011-02-06 10:07:41 -------- d-----w- c:\users\toby\appdata\roaming\TP
2011-02-06 09:58:31 -------- d-----w- c:\users\toby\appdata\local\Microsoft Games
2011-02-06 09:57:31 -------- d-----w- c:\windows\PCHEALTH
2011-02-06 09:44:48 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2011-02-06 09:44:48 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2011-02-06 09:44:48 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2011-02-06 09:44:18 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll
2011-02-06 09:42:38 15712 ----a-w- c:\program files\common files\windows live\.cache\30bf9bb01cbc5e205\MeshBetaRemover.exe
2011-02-06 09:42:31 94040 ----a-w- c:\program files\common files\windows live\.cache\2c18be801cbc5e204\DSETUP.dll
2011-02-06 09:42:31 525656 ----a-w- c:\program files\common files\windows live\.cache\2c18be801cbc5e204\DXSETUP.exe
2011-02-06 09:42:31 1691480 ----a-w- c:\program files\common files\windows live\.cache\2c18be801cbc5e204\dsetup32.dll
2011-02-06 09:42:02 2983424 ----a-w- c:\windows\system32\UIRibbon.dll
2011-02-06 09:42:02 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2011-02-06 09:41:37 94040 ----a-w- c:\program files\common files\windows live\.cache\aaa5cdf1cbc5e203\DSETUP.dll
2011-02-06 09:41:37 525656 ----a-w- c:\program files\common files\windows live\.cache\aaa5cdf1cbc5e203\DXSETUP.exe
2011-02-06 09:41:37 1691480 ----a-w- c:\program files\common files\windows live\.cache\aaa5cdf1cbc5e203\dsetup32.dll
2011-02-06 09:38:31 3181568 ----a-w- c:\windows\system32\mf.dll
2011-02-06 09:38:31 196608 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-02-06 09:38:30 1619456 ----a-w- c:\windows\system32\WMVDECOD.DLL
2011-02-06 09:35:41 -------- d-----w- c:\users\toby\appdata\local\Windows Live
2011-02-06 09:35:39 -------- d-----w- c:\program files\common files\Windows Live
2011-02-06 09:26:28 -------- d-----w- c:\users\toby\appdata\local\Diagnostics
2011-02-06 06:20:51 -------- d-----w- c:\users\toby\appdata\roaming\McAfee
2011-02-06 06:20:41 -------- d-----w- C:\Intel
2011-02-06 06:20:38 -------- d-----w- c:\users\toby\appdata\local\PDFC
2011-02-06 06:20:02 -------- d-----w- c:\users\toby\appdata\local\Hewlett-Packard
2011-02-06 06:16:52 -------- d-----w- c:\program files\Symantec
2011-02-06 06:16:52 -------- d-----w- c:\progra~2\Symantec
2011-02-06 06:15:21 -------- d-----w- c:\users\toby\appdata\roaming\hpqLog
2011-02-06 06:14:00 -------- d-----w- c:\users\toby\appdata\local\VirtualStore

==================== Find3M ====================

2011-01-07 07:27:11 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33:11 294400 ----a-w- c:\windows\system32\atmfd.dll
2010-12-18 05:29:40 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-18 04:20:55 386048 ----a-w- c:\windows\system32\html.iec
2010-12-18 03:47:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb

============= FINISH: 13:59:23.03 ===============


DDS (Ver_10-12-12.02)

Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 5/02/2011 10:13:45 PM
System Uptime: 16/02/2011 1:10:33 PM (0 hours ago)

Motherboard: Hewlett-Packard | | 1526
Processor: Celeron® Dual-Core CPU T3000 @ 1.80GHz | Intel® Genuine processor | 1795/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 216 GiB total, 187.213 GiB free.
F: is FIXED (FAT32) - 2 GiB total, 1.218 GiB free.
G: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {a173b237-6a34-4bb5-aa63-2561160fa200}
Description: Ralink Motorola BC4 Bluetooth 3.0+HS Adapter
Device ID: USB\VID_148F&PID_1000\5&237597C5&0&1
Manufacturer: Motorola, Inc.
Name: Ralink Motorola BC4 Bluetooth 3.0+HS Adapter
PNP Device ID: USB\VID_148F&PID_1000\5&237597C5&0&1
Service: BTMUSB

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: McAfee Inc. mfewfpk
Name: McAfee Inc. mfewfpk
Service: mfewfpk

==== System Restore Points ===================

RP22: 6/02/2011 1:46:11 AM - WLSetup
RP23: 6/02/2011 9:56:46 PM - Windows Update
RP24: 6/02/2011 11:23:54 PM - Windows Backup
RP25: 7/02/2011 12:30:57 AM - Installed HP Support Assistant
RP26: 7/02/2011 12:36:34 AM - Windows Modules Installer
RP27: 7/02/2011 12:38:59 AM - Windows Modules Installer
RP28: 7/02/2011 12:46:18 AM - Windows Update
RP29: 8/02/2011 2:04:07 PM - Windows Update
RP30: 8/02/2011 10:53:19 PM - Windows Update
RP31: 11/02/2011 5:44:14 PM - Windows Update
RP32: 11/02/2011 10:09:00 PM - Windows Update
RP33: 12/02/2011 5:45:11 PM - Restore Operation
RP34: 12/02/2011 6:13:38 PM - Windows Update
RP35: 13/02/2011 8:17:00 PM - Windows Backup
RP36: 16/02/2011 1:00:05 PM - Windows Update
RP37: 16/02/2011 1:08:12 PM - Removed Microsoft Office Click-to-Run 2010

==== Installed Programs ======================

ActiveCheck component for HP Active Support Library
Adobe Flash Player 10 ActiveX
Audacity 1.2.6
Bing Bar
Bing Bar Platform
Bing Rewards Client Installer
Corel Home Office
Corel Home Office - CS Templates
Corel Home Office - CT Templates
Corel Home Office - IPM
Corel Home Office - JP Templates
Corel Home Office - KR Templates
Corel Home Office - Launcher
Corel Home Office - Templates RU
Corel Home Office - Templates1
Energy Star Digital Logo
HP Advisor
HP Customer Experience Enhancements
HP Documentation
HP ESU for Microsoft Windows 7
HP HotKey Support
HP Setup
HP SoftPaq Download Manager
HP Software Framework
HP Software Setup
HP Support Assistant
HP Web Camera
HP Webcam
HP Webcam Driver
HP Wireless Assistant
HPAsset component for HP Active Support Library
IDT Audio
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Junk Mail filter update
LightScribe System Software
McAfee Browser Protection Service
McAfee Firewall Protection Service
McAfee SiteAdvisor Enterprise Plus
McAfee Virus and Spyware Protection Service
Mesh Runtime
Messenger Companion
Microsoft Application Error Reporting
Microsoft Default Manager
Microsoft Office 2010
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Norton Online Backup
PDF Complete Special Edition
Ralink Motorola BC4 Bluetooth 3.0+HS Adapter
Ralink RT3090 802.11b/g/n WiFi Adapter
Realtek Ethernet Controller All-In-One Windows Driver
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Business
Roxio Creator Business v10
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Tools
Roxio Express Labeler 3
Skype™ 4.1
Synaptics Pointing Device Driver
Visual C++ 8.0 x86 Runtime Setup Package
Windows 7 Default Setting
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinZip 14.5

==== Event Viewer Messages From Past Week ========

16/02/2011 1:56:28 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address The computer with the IP address did not allow the name to be claimed by this computer.
16/02/2011 1:30:36 PM, Error: BROWSER [8009] - The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is CAMERON-1780BFD.
13/02/2011 8:15:31 PM, Error: Microsoft-Windows-Time-Service [34] - The time service has detected that the system time needs to be changed by -68363 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|> is working properly.
12/02/2011 5:44:10 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee SiteAdvisor Enterprise Service service to connect.
12/02/2011 5:44:10 PM, Error: Service Control Manager [7000] - The McAfee SiteAdvisor Enterprise Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/02/2011 5:24:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service McAfee SiteAdvisor Enterprise Service with arguments "" in order to run the server: {5A90F5EE-16B8-4C2A-81B3-FD5329BA477C}
12/02/2011 5:20:23 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McShield service to connect.
12/02/2011 5:20:23 PM, Error: Service Control Manager [7000] - The McShield service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/02/2011 5:19:58 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Personal Firewall Service service to connect.
12/02/2011 5:19:58 PM, Error: Service Control Manager [7000] - The McAfee Personal Firewall Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/02/2011 4:33:19 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
12/02/2011 4:06:11 PM, Error: BROWSER [8020] - The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is unknown.

==== End Of File ===========================

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#2 SweetTech


    Agent ST

  • Members
  • 13,421 posts
  • Gender:Male
  • Location:Antarctica
  • Local time:09:20 AM

Posted 18 February 2011 - 12:38 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.


Running OTM

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    c:\users\toby\appdata\roaming\Smart Internet Protection 2011
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".


Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#3 SweetTech


    Agent ST

  • Members
  • 13,421 posts
  • Gender:Male
  • Location:Antarctica
  • Local time:09:20 AM

Posted 22 February 2011 - 07:48 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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