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Suspected Malware/Virus


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3 replies to this topic

#1 r0k

r0k

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  • 2 posts
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  • Local time:07:37 AM

Posted 15 February 2011 - 08:11 PM

Any help is greatly appreciated!

About a week ago I found my laptop couldn't connect to any websites on any one of my 32bit browsers (Firefox, Crome, AND 32bit IE) but 64bit Internet Explorer 8 works perfectly. BitTorrent also doesn't work; whenever I try to open it I get an error message:

"WSAStartup() failed, or you have the incorrect version of WinSock installed."

Also my PC Tools Spyware Doctor hasn't been able to connect to retrieve updates for 6 days now.

Please help!!

DDS Log

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Antny at 20:49:43.14 on Tue 02/15/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.6143.2597 [GMT -4:00]

AV: Spyware Doctor with AntiVirus *Enabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe
C:\Program Files (x86)\PC Tools Security\pctsSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\PC Tools Security\pctsGui.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\PC Tools Security\BDT\FGuard.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\PC Tools Security\TFEngine\TFService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Winamp\winamp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_10_3_162_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\BitTorrent\BitTorrent.exe
C:\Users\Antny\Documents\HijackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Antny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\A36QVGH2\dds[1].scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.torrentday.com/index.php
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mWinlogon: Userinit=userinit.exe
BHO: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mRun: [PCTools FGuard] C:\Program Files (x86)\PC Tools Security\BDT\FGuard.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [DivX Download Manager] "C:\Program Files (x86)\DivX\DivX Plus Web Player\DDmService.exe" start
mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun: [ISTray] "C:\Program Files (x86)\PC Tools Security\pctsGui.exe" /hideGUI
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
TB-X64: {043C5167-00BB-4324-AF7E-62013FAEDACF} - No File

================= FIREFOX ===================

FF - ProfilePath - C:\Users\Antny\AppData\Roaming\Mozilla\Firefox\Profiles\g0wf3hta.default\
FF - plugin: C:\Program Files (x86)\DivX\DivX Browser Plug-In\npdivx32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;C:\Windows\System32\drivers\PCTCore64.sys [2010-10-13 254624]
R0 pctDS;PC Tools Data Store;C:\Windows\System32\drivers\pctDS64.sys [2010-10-13 452872]
R0 pctEFA;PC Tools Extended File Attributes;C:\Windows\System32\drivers\pctEFA64.sys [2010-10-13 816016]
R0 TfFsMon;TfFsMon;C:\Windows\System32\drivers\TfFsMon.sys [2010-10-13 65072]
R0 TfSysMon;TfSysMon;C:\Windows\System32\drivers\TfSysMon.sys [2010-10-13 74312]
R1 pctgntdi;pctgntdi;C:\Windows\System32\drivers\pctgntdi64.sys [2010-10-13 329320]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe [2010-10-13 235472]
R2 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe [2010-10-13 366840]
R2 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools Security\pctsSvc.exe [2010-10-13 1145816]
R3 pctplsg;pctplsg;C:\Windows\System32\drivers\pctplsg64.sys [2010-10-13 92896]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
R3 TfNetMon;TfNetMon;C:\Windows\System32\drivers\TfNetMon.sys [2010-10-13 41888]
R3 ThreatFire;ThreatFire;C:\Program Files (x86)\PC Tools Security\TFEngine\TFService.exe service --> C:\Program Files (x86)\PC Tools Security\TFEngine\TFService.exe service [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-21 136176]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-17 1255736]

=============== Created Last 30 ================

2011-02-15 21:47:18 7844688 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{49288B32-1B6D-4704-BFBB-9695C0DC5E83}\mpengine.dll
2011-02-12 22:44:27 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-02-08 21:49:59 264192 ----a-w- C:\Windows\System32\upnp.dll
2011-02-03 00:11:58 181608 ----a-w- C:\PROGRA~3\Microsoft\Windows\Sqm\Manifest\Sqm10137.bin
2011-01-29 22:49:30 2414360 ----a-w- C:\Windows\SysWow64\d3dx9_31.dll
2011-01-29 22:49:30 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll
2011-01-29 22:48:43 -------- d-----w- C:\Program Files (x86)\Winamp Detect
2011-01-27 00:39:21 -------- d-----w- C:\DFU
2011-01-20 02:57:01 -------- d-----w- C:\Users\Antny\AppData\Roaming\Local
2011-01-18 22:42:08 720896 ----a-w- C:\Windows\System32\odbc32.dll
2011-01-18 22:42:08 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll
2011-01-18 22:42:08 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2011-01-18 22:42:07 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2011-01-18 22:42:07 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2011-01-18 22:42:07 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2011-01-18 22:42:07 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2011-01-18 22:42:05 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2011-01-18 22:42:05 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2011-01-18 22:42:05 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll

==================== Find3M ====================

2011-02-02 21:11:20 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
2010-12-21 06:16:27 97280 ----a-w- C:\Windows\System32\wscsvc.dll
2010-12-21 06:16:27 62976 ----a-w- C:\Windows\System32\wscapi.dll
2010-12-21 06:16:16 214016 ----a-w- C:\Windows\System32\winsrv.dll
2010-12-21 06:16:14 442880 ----a-w- C:\Windows\System32\winhttp.dll
2010-12-21 06:16:14 1197056 ----a-w- C:\Windows\System32\wininet.dll
2010-12-21 06:16:09 258048 ----a-w- C:\Windows\System32\WebClnt.dll
2010-12-21 06:15:31 15360 ----a-w- C:\Windows\System32\slwga.dll
2010-12-21 06:13:03 2003968 ----a-w- C:\Windows\System32\msxml6.dll
2010-12-21 06:13:03 1880576 ----a-w- C:\Windows\System32\msxml3.dll
2010-12-21 06:10:22 100864 ----a-w- C:\Windows\System32\davclnt.dll
2010-12-21 05:38:24 51200 ----a-w- C:\Windows\SysWow64\wscapi.dll
2010-12-21 05:38:22 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-12-21 05:38:22 350720 ----a-w- C:\Windows\SysWow64\winhttp.dll
2010-12-21 05:38:21 204800 ----a-w- C:\Windows\SysWow64\WebClnt.dll
2010-12-21 05:38:19 204288 ----a-w- C:\Windows\SysWow64\upnp.dll
2010-12-21 05:38:16 14336 ----a-w- C:\Windows\SysWow64\slwga.dll
2010-12-21 05:36:17 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
2010-12-21 05:36:16 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2010-12-21 05:34:12 80384 ----a-w- C:\Windows\SysWow64\davclnt.dll
2010-12-18 06:11:41 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-12-18 06:11:34 714752 ----a-w- C:\Windows\System32\kerberos.dll
2010-12-18 05:29:40 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-12-18 05:29:31 541184 ----a-w- C:\Windows\SysWow64\kerberos.dll
2010-12-18 04:55:03 482816 ----a-w- C:\Windows\System32\html.iec
2010-12-18 04:20:55 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-12-18 04:13:40 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-12-18 03:47:59 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

============= FINISH: 20:51:30.29 ===============

HijackThis Log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:41:41 PM, on 2/15/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\PC Tools Security\pctsGui.exe
C:\Program Files (x86)\PC Tools Security\BDT\FGuard.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Winamp\winamp.exe
C:\Program Files (x86)\BitTorrent\BitTorrent.exe
C:\Users\Antny\Documents\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.torrentday.com/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [PCTools FGuard] C:\Program Files (x86)\PC Tools Security\BDT\FGuard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files (x86)\DivX\DivX Plus Web Player\DDmService.exe" start
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files (x86)\PC Tools Security\pctsGui.exe" /hideGUI
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O10 - Broken Internet access because of LSP chain gap (#1 in chain of 17 missing)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x86)\PC Tools Security\pctsSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: ThreatFire - PC Tools - C:\Program Files (x86)\PC Tools Security\TFEngine\TFService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8143 bytes

EDIT: Please be patient. There are over 200 unanswered topics in this forum at present and the current average wait time to receive help is 6 days. ~BP

Edited by Budapest, 16 February 2011 - 05:00 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 21 February 2011 - 11:27 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 February 2011 - 10:54 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:37 AM

Posted 27 February 2011 - 12:32 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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