Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with TDSS & Google keeps redirecting


  • This topic is locked This topic is locked
8 replies to this topic

#1 kbe

kbe

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:14 AM

Posted 15 February 2011 - 05:48 PM

I'm getting redirected when using IE (mostly google searches) and random new browser windows will appear.


DDS (Ver_10-12-12.02) - NTFSx86
Run by Allen Tate Company at 17:17:51.00 on Tue 02/15/2011
Internet Explorer: 8.0.6001.18702

============== Running Processes ===============

C:\Program Files\Norman\Npm\Bin\Elogsvc.exe
C:\Program Files\Norman\Npm\Bin\Zanda.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Norman\Npm\bin\ZLH.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Norman\Nse\bin\NSESVC.EXE
C:\Program Files\Norman\Nvc\BIN\NVCSCHED.EXE
C:\Program Files\Norman\Nvc\bin\nvcoas.exe
C:\Program Files\Norman\Nvc\bin\cclaw.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Allen Tate Company\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService

============== Pseudo HJT Report ===============

uStart Page = hxxp://atic.allentate.com/DesktopDefault.aspx
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Norman ZANDA] "c:\program files\norman\npm\bin\ZLH.EXE" /LOAD /SPLASH
dRunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1272405357968
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

S? Ndiskio;Ndiskio
S? NGS;Norman General Security Driver
S? Norman ZANDA;Norman ZANDA
S? nsesvc;Norman Scanner Engine Service
S? NvcMFlt;NvcMFlt
S? nvcoas;Norman Virus Control on-access component
S? NVCScheduler;Norman Virus Control Scheduler

=============== Created Last 30 ================

2011-02-14 20:42:09 -------- d-----w- c:\docume~1\allent~1\applic~1\Malwarebytes
2011-02-14 20:41:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-14 20:41:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-14 20:41:53 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-14 20:41:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-14 16:11:45 -------- dc-h--w- c:\windows\ie8

==================== Find3M ====================

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Hitachi_HTS541040G9AT00 rev.MB2OA61A -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-4

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x823555DC]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8235b7b8]; MOV EAX, [0x8235b834]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x82364AB8]
3 CLASSPNP[0xF84B2FD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x822FCB48]
\Driver\atapi[0x82341030] -> IRP_MJ_CREATE -> 0x823555DC
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-4 -> \??\IDE#DiskHitachi_HTS541040G9AT00_________________MB2OA61A#5&2c66fe68&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x82355422
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 17:20:55.98 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:10:14 AM

Posted 15 February 2011 - 09:09 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 kbe

kbe
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:14 AM

Posted 16 February 2011 - 10:59 AM

ComboFix 11-02-15.04 - Allen Tate Company 02/16/2011 10:38:56.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.275 [GMT -5:00]
Running from: c:\documents and settings\Allen Tate Company\Desktop\ComboFix.exe
AV: Norman Virus Control *Disabled/Updated* {EB9EFB40-AE72-4C43-B204-0FCD0E92D5F1}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Allen Tate Company\g2mdlhlpx.exe

.
\\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected
.
((((((((((((((((((((((((( Files Created from 2011-01-16 to 2011-02-16 )))))))))))))))))))))))))))))))
.

2011-02-11 17:17 . 2011-02-11 17:17 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-21 14:44 . 2008-04-14 09:42 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2008-04-14 09:39 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2008-04-14 05:00 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2008-04-14 09:41 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59 . 2009-07-24 14:07 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2009-07-24 14:07 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2009-07-24 14:06 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2008-04-14 09:41 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2009-07-24 14:06 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15 . 2008-04-14 09:41 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30 . 2008-04-14 09:41 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38 . 2008-04-14 04:57 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07 . 2008-04-14 04:01 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-11-18 18:12 . 2010-04-27 21:11 81920 ----a-w- c:\windows\system32\isign32.dll
.

------- Sigcheck -------

[-] 2009-07-24 . 362BC5AF8EAF712832C58CC13AE05750 . 1614848 . . [5.1.2600.5512] . . c:\windows\system32\sfcfiles.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-12-19 1347584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-06-06 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-06-06 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-06-06 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-29 761947]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2009-12-18 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"Norman ZANDA"="c:\program files\Norman\Npm\bin\ZLH.EXE" [2009-10-06 275840]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"_nltide_2"="shell32" [X]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Google Calendar Sync.lnk - c:\program files\Google\Google Calendar Sync\GoogleCalendarSync.exe [2008-10-2 546288]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=

R1 NGS;Norman General Security Driver;c:\program files\Norman\nvc\bin\ngs.sys [4/28/2010 9:48 AM 25032]
R2 Ndiskio;Ndiskio;c:\program files\Norman\Nse\Bin\Ndiskio.sys [4/28/2010 9:48 AM 24168]
R3 NvcMFlt;NvcMFlt;c:\windows\system32\drivers\nvcw32mf.sys [4/28/2010 9:48 AM 21832]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://atic.allentate.com/DesktopDefault.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-16 10:55
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(824)
c:\windows\System32\BCMLogon.dll
.
Completion time: 2011-02-16 10:57:35
ComboFix-quarantined-files.txt 2011-02-16 15:57

Pre-Run: 29,762,166,784 bytes free
Post-Run: 29,728,174,080 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 96DB9D5249212DAF99A626C5478AF4E6

#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:10:14 AM

Posted 16 February 2011 - 04:36 PM

Hi,

Please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


NEXT


Go here to run an online scanner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 kbe

kbe
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:14 AM

Posted 18 February 2011 - 03:07 PM

Thanks, CatByte. Here is the log for the MalwareBytes, but I did not have an option to Remove Selected.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5801

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/18/2011 1:37:43 PM
mbam-log-2011-02-18 (13-37-43).txt

Scan type: Quick scan
Objects scanned: 132578
Time elapsed: 10 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


And here is the Esetscan log....

C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\44\1721b46c-1351ed99 multiple threats

#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:10:14 AM

Posted 18 February 2011 - 07:31 PM

Hi

Please do the following:


Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT


Posted Image Your Java is out of date.
Java™ 6 Update 20 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT


Please post a fresh DDS Log and Attach.txt and advise how your computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 kbe

kbe
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:14 AM

Posted 21 February 2011 - 03:58 PM

Thanks again, CatByte. Here's the new DDS log:


DDS (Ver_10-12-12.02) - NTFSx86
Run by Allen Tate Company at 15:54:19.62 on Mon 02/21/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.155 [GMT -5:00]

AV: Norman Virus Control *Enabled/Updated* {EB9EFB40-AE72-4C43-B204-0FCD0E92D5F1}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Norman\Npm\Bin\Elogsvc.exe
C:\Program Files\Norman\Npm\Bin\Zanda.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Norman\Npm\bin\ZLH.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
C:\Program Files\Norman\Nvc\bin\nvcoas.exe
C:\Program Files\Norman\Nvc\BIN\NVCSCHED.EXE
C:\Program Files\Norman\Nvc\bin\cclaw.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Allen Tate Company\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://atic.allentate.com/DesktopDefault.aspx
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Norman ZANDA] "c:\program files\norman\npm\bin\ZLH.EXE" /LOAD /SPLASH
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google calendar sync\GoogleCalendarSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.1.121\SSScheduler.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1272405357968
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 NGS;Norman General Security Driver;c:\program files\norman\nvc\bin\ngs.sys [2010-4-28 25032]
R2 Ndiskio;Ndiskio;c:\program files\norman\nse\bin\Ndiskio.sys [2010-4-28 24168]
R2 Norman ZANDA;Norman ZANDA;c:\program files\norman\npm\bin\Zanda.exe [2009-10-6 411016]
R3 nsesvc;Norman Scanner Engine Service;c:\program files\norman\nse\bin\Nsesvc.exe [2010-6-18 282624]
R3 NvcMFlt;NvcMFlt;c:\windows\system32\drivers\nvcw32mf.sys [2010-4-28 21832]
R3 nvcoas;Norman Virus Control on-access component;c:\program files\norman\nvc\bin\Nvcoas.exe [2010-4-28 185672]
R3 NVCScheduler;Norman Virus Control Scheduler;c:\program files\norman\nvc\bin\Nvcsched.exe [2010-4-28 148808]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-21 136176]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.1.121\McCHSvc.exe [2010-9-3 227232]

=============== Created Last 30 ================

2011-02-21 20:50:29 -------- d-----w- c:\docume~1\alluse~1\applic~1\McAfee Security Scan
2011-02-21 20:50:22 -------- d-----w- c:\program files\McAfee Security Scan
2011-02-18 18:44:55 -------- d-----w- c:\program files\ESET
2011-02-16 15:31:12 -------- d-sha-r- C:\cmdcons
2011-02-16 15:28:04 89088 ----a-w- c:\windows\MBR.exe
2011-02-16 15:28:03 98816 ----a-w- c:\windows\sed.exe
2011-02-16 15:28:03 256512 ----a-w- c:\windows\PEV.exe
2011-02-16 15:28:03 161792 ----a-w- c:\windows\SWREG.exe
2011-02-14 20:42:09 -------- d-----w- c:\docume~1\allent~1\applic~1\Malwarebytes
2011-02-14 20:41:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-14 20:41:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-14 20:41:53 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-14 20:41:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-14 16:11:45 -------- dc-h--w- c:\windows\ie8

==================== Find3M ====================

2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 00:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 15:55:06.46 ===============

#8 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:10:14 AM

Posted 21 February 2011 - 05:09 PM

Hi

Log appears to be clean,

Please do the following:

You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Should you wish to contribute to my ongoing fight against malware, donations are being accepted >>Here<<


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:10:14 AM

Posted 23 February 2011 - 06:41 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users