Posted 15 February 2011 - 05:08 PM
A few years ago, my gf received a brand new canon pixma ip5200 printer for christmas. Shortly thereafter, we moved in together, and as I already had a printer, we never even opened the box for the 5200. A few months ago, my printer died, and I decided to finally set up the 5200. Following all the instructions in the user manual, and installing the software on my computer, I got to the test printing, when the printer jammed. I cleared the jam, but since then the printer will not respond, flashing 12 times alternately between the power & warning lights. I've looked this up and been told by others it is a 6A00 error, which could be related to the sheet feed, purge, or logic assembly units. I've been told this is most likely a jam.
This is an unused printer, stored away unopened in its box with all my other computer supplies.
I've downloaded the service manual, and taken off the outer top casing. I've manual fed paper through the printer to see if anything stuck would come out. Nothing.
I have noticed that the paper feed tray, was locked in the down position (1 inch away from the main feed roller). I managed to roll the gears so that the tray unlocked and is now in contact with the main roller, and depresses under pressure.
I removed a few of the connections and put them back in. Still no change.
I don't want to believe that canon makes such a crappy product that a part fails when the product is being set up. Especially since the printer is obviously out of warranty, since we didn't even open it for 2 or 3 years.
I don't know whether it matters, but on the front of the computer there is a printer icon, with 2 lights, one where the paper should come out, and one where the paper should feed. The feed light is on.
Does anyone have any suggestions? What should I be looking for? Any place I should be looking for a jam?
Thanks in advance,