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Google keeps redirecting


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9 replies to this topic

#1 ssaudek

ssaudek

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  • 5 posts
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  • Local time:04:14 AM

Posted 15 February 2011 - 10:00 AM

About 2 weeks ago my computer started redirecting from Google to advertisement sites, and not allowing me to return without forcing a close of Firefox. At first it happened only when one Firefox profile was used, but then over time has changed so that it redirects all Firefox accounts, and also I.E. and Chrome. I don't think it occurs when I access a web site directly (though I'm not positive); it seems to be confined to connecting via Google. I've tried regular and safe mode scanning with SuperAntiSpyware, Microsoft Security Essentials, ESET and MalwareBytes, but none of these have had an impact. I also tried deleting and re-installing Firefox, but that didn't help.

Thanks for any help you can provide. Here's the DDS text.

Steve

*********************************************************************

DDS (Ver_10-12-12.02) - NTFSx86
Run by Owner at 8:24:35.65 on Tue 02/15/2011
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1278.638 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Outdated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Documents and Settings\Owner\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\owner\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\owner\application data\dropbox\bin\Dropbox.exe
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: livemeeting.com\www
Trusted Zone: turbotax.com
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab
DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} - hxxps://www.windowsonecare.com/install/cli/1.0.0971.28/WinSSWebAgent.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} - hxxp://pcpitstop.com/internet/pcpConnCheck.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://mail2.kaufmanhall.com/iNotes6.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by115fd.bay115.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151589165125
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1151589152000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} - hxxp://www.live365.com/players/play365.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://freetrial.webex.com/client/v_mywebex-t20sp24ep1/webex/ieatgpc.cab
DPF: {FE28FA1A-E046-42DC-9DE7-605DC53A1B61} - hxxps://www.patientgateway.org/ptgw/ptcomp3f.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll
Notify: igfxcui - igfxsrvc.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\6v59grs5.test\
FF - prefs.js: browser.startup.homepage - google.com
FF - prefs.js: keyword.URL - hxxp://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=
FF - plugin: c:\documents and settings\owner\application data\mozilla\firefox\profiles\6v59grs5.test\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\owner\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Garmin Communicator: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} - %profile%\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

============= SERVICES / DRIVERS ===============

R0 sonypvl2;sonypvl2;c:\windows\system32\drivers\sonypvl2.sys [2006-6-30 19478]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 165264]
R1 MpKsl50c8535b;MpKsl50c8535b;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{464da6e3-b3b3-4c4a-a0ea-7e2851511711}\MpKsl50c8535b.sys [2011-2-15 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R1 sonypvf2;sonypvf2;c:\windows\system32\drivers\sonypvf2.sys [2006-6-30 635012]
R1 sonypvt2;sonypvt2;c:\windows\system32\drivers\sonypvt2.sys [2006-6-30 431236]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2009-6-30 10384]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-21 24652]
S2 gupdate1c9c4d9f18aaf38;Google Update Service (gupdate1c9c4d9f18aaf38);c:\program files\google\update\GoogleUpdate.exe [2009-4-24 133104]

=============== Created Last 30 ================

2011-02-15 12:52:43 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{464da6e3-b3b3-4c4a-a0ea-7e2851511711}\MpKsl50c8535b.sys
2011-02-14 03:12:14 -------- d-----w- c:\docume~1\owner\applic~1\SUPERAntiSpyware.com
2011-02-14 03:11:56 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-02-13 19:35:11 -------- d-----w- c:\program files\ESET
2011-02-09 14:51:45 5890896 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{464da6e3-b3b3-4c4a-a0ea-7e2851511711}\mpengine.dll
2011-02-09 00:52:24 -------- d-----w- c:\windows\Temp12636EB6-917B-6004-600F-551E86BDA32D-Signatures
2011-02-09 00:52:11 -------- d-----w- c:\program files\Microsoft Security Client
2011-01-26 23:35:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-26 00:36:26 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\SOS Online Backup
2011-01-26 00:36:25 -------- d-----w- c:\docume~1\alluse~1\applic~1\SOS Online Backup
2011-01-26 00:35:39 -------- d-----w- c:\program files\SOS Online Backup
2011-01-22 18:42:20 116224 -c--a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2011-01-22 18:42:19 23040 -c--a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2011-01-22 18:42:18 18944 -c--a-w- c:\windows\system32\dllcache\xrxscnui.dll
2011-01-22 18:42:17 27648 -c--a-w- c:\windows\system32\dllcache\xrxftplt.exe
2011-01-22 18:42:16 4608 -c--a-w- c:\windows\system32\dllcache\xrxflnch.exe
2011-01-22 18:42:14 99865 -c--a-w- c:\windows\system32\dllcache\xlog.exe
2011-01-22 18:42:13 16970 -c--a-w- c:\windows\system32\dllcache\xem336n5.sys
2011-01-22 18:42:10 19455 -c--a-w- c:\windows\system32\dllcache\wvchntxx.sys
2011-01-22 18:42:03 12063 -c--a-w- c:\windows\system32\dllcache\wsiintxx.sys
2011-01-22 18:42:00 8192 -c--a-w- c:\windows\system32\dllcache\wshirda.dll
2011-01-22 18:41:30 8832 -c--a-w- c:\windows\system32\dllcache\wmiacpi.sys
2011-01-22 18:41:25 34890 -c--a-w- c:\windows\system32\dllcache\wlandrv2.sys
2011-01-22 18:41:25 154624 -c--a-w- c:\windows\system32\dllcache\wlluc48.sys
2011-01-22 18:41:11 771581 -c--a-w- c:\windows\system32\dllcache\winacisa.sys
2011-01-22 18:41:08 87040 -c--a-w- c:\windows\system32\dllcache\wiafbdrv.dll
2011-01-22 18:41:08 53760 -c--a-w- c:\windows\system32\dllcache\wiamsmud.dll
2011-01-22 18:41:04 701386 -c--a-w- c:\windows\system32\dllcache\wdhaalba.sys
2011-01-22 18:41:02 23615 -c--a-w- c:\windows\system32\dllcache\wch7xxnt.sys
2011-01-22 18:41:00 35871 -c--a-w- c:\windows\system32\dllcache\wbfirdma.sys
2011-01-22 18:41:00 31744 -c--a-w- c:\windows\system32\dllcache\wceusbsh.sys
2011-01-22 18:39:51 525568 -c--a-w- c:\windows\system32\dllcache\tridxp.dll
2011-01-22 18:38:54 32640 -c--a-w- c:\windows\system32\dllcache\symc8xx.sys
2011-01-22 18:37:59 45568 -c--a-w- c:\windows\system32\dllcache\smb3w.dll
2011-01-22 18:36:59 65664 -c--a-w- c:\windows\system32\dllcache\s3legacy.sys
2011-01-22 18:35:59 16128 -c--a-w- c:\windows\system32\dllcache\pscr.sys
2011-01-22 18:34:56 61696 -c--a-w- c:\windows\system32\dllcache\ohci1394.sys
2011-01-22 18:33:45 49024 -c--a-w- c:\windows\system32\dllcache\mstape.sys
2011-01-22 18:33:40 12416 -c--a-w- c:\windows\system32\dllcache\msriffwv.sys
2011-01-22 18:33:33 2944 -c--a-w- c:\windows\system32\dllcache\msmpu401.sys
2011-01-22 18:33:30 22016 -c--a-w- c:\windows\system32\dllcache\msircomm.sys
2011-01-22 18:33:19 35200 -c--a-w- c:\windows\system32\dllcache\msgame.sys
2011-01-22 18:33:18 6016 -c--a-w- c:\windows\system32\dllcache\msfsio.sys
2011-01-22 18:33:16 51200 -c--a-w- c:\windows\system32\dllcache\msdv.sys
2011-01-22 18:33:07 17280 -c--a-w- c:\windows\system32\dllcache\mraid35x.sys
2011-01-22 18:33:03 15232 -c--a-w- c:\windows\system32\dllcache\mpe.sys
2011-01-22 18:31:56 8704 -c--a-w- c:\windows\system32\dllcache\kbdjpn.dll
2011-01-22 18:30:38 372824 -c--a-w- c:\windows\system32\dllcache\iconf32.dll
2011-01-22 18:29:59 199711 -c--a-w- c:\windows\system32\dllcache\hsf_faxx.sys
2011-01-22 18:28:57 27165 -c--a-w- c:\windows\system32\dllcache\fetnd5.sys
2011-01-22 18:27:57 20192 -c--a-w- c:\windows\system32\dllcache\dpti2o.sys
2011-01-22 18:26:58 27648 -c--a-w- c:\windows\system32\dllcache\cyzports.dll
2011-01-22 18:25:58 7680 -c--a-w- c:\windows\system32\dllcache\cd20xrnt.sys
2011-01-22 18:24:59 36128 -c--a-w- c:\windows\system32\dllcache\banshee.sys
2011-01-22 18:18:01 46112 -c--a-w- c:\windows\system32\dllcache\adptsf50.sys
2011-01-22 18:18:01 101888 -c--a-w- c:\windows\system32\dllcache\adpu160m.sys
2011-01-22 18:18:00 10880 -c--a-w- c:\windows\system32\dllcache\admjoy.sys
2011-01-22 17:46:30 -------- d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2011-01-22 17:46:21 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-22 17:46:20 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-01-22 17:46:15 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-22 17:46:15 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-22 16:11:07 -------- d-sha-r- C:\cmdcons
2011-01-22 16:06:59 98816 ----a-w- c:\windows\sed.exe
2011-01-22 16:06:59 89088 ----a-w- c:\windows\MBR.exe
2011-01-22 16:06:59 256512 ----a-w- c:\windows\PEV.exe
2011-01-22 16:06:59 161792 ----a-w- c:\windows\SWREG.exe
2011-01-22 16:06:42 -------- d-----w- C:\ComboFix
2011-01-22 15:24:46 66048 -c--a-w- c:\windows\system32\dllcache\s3legacy.dll
2011-01-20 13:13:25 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-01-20 13:13:25 -------- d-----w- c:\windows\system32\wbem\Repository
2011-01-19 23:58:54 -------- d-----w- c:\windows\system32\%APPDATA%
2011-01-19 23:56:30 38848 ----a-w- c:\windows\avastSS.scr
2011-01-19 23:53:48 -------- d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2011-01-19 19:52:57 -------- d-----w- c:\program files\iPod
2011-01-19 19:52:49 -------- d-----w- c:\program files\iTunes
2011-01-19 19:45:47 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-01-19 19:45:47 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-01-19 19:45:47 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-01-19 19:45:46 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-01-19 19:45:46 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-01-19 19:45:46 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-01-19 19:45:46 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll

==================== Find3M ====================

2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2009-04-15 00:40:28 1613856 ----a-w- c:\program files\CuteWriter.exe
2008-05-08 14:06:26 299288 ----a-w- c:\program files\GmailInstaller.exe
2008-05-07 16:07:16 318904 ----a-w- c:\program files\wmpfirefoxplugin.exe

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST3200822A rev.3.01 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x89F11555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x89f177b0]; MOV EAX, [0x89f1782c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x89ED2AB8]
3 CLASSPNP[0xF7637FD7] -> nt!IofCallDriver[0x804E37D5] -> [0x89F1F6D8]
\Driver\atapi[0x89E94F38] -> IRP_MJ_CREATE -> 0x89F11555
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST3200822A______________________________3.01____#5&38fba5ac&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x89F1139B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 8:27:32.95 ===============

Attached Files



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#2 fireman4it

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Posted 15 February 2011 - 03:43 PM

Hello Victim,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  • I will be analyzing your log. I will get back to you with instructions.
  • If you still require our help Please let us no by replying in here. If you have since solved your problem please also lets us know.

Edited by fireman4it, 15 February 2011 - 03:43 PM.

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#3 ssaudek

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Posted 15 February 2011 - 04:14 PM

Thanks Fireman. Looking forward to having my computer back!

Steve

#4 fireman4it

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Posted 15 February 2011 - 04:54 PM

Hello Steve,

Let's get started cleaning your machine.


1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TDSSKiller log
Combofix.txt
How is your machine running now?

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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#5 ssaudek

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Posted 15 February 2011 - 08:26 PM

Wowsers - So far, so good. I've tried replicating the problem and am cautiously optimistic: no recurrence! Attached are the TDSSKILLER log and Combofix.txt files.

Attached Files



#6 fireman4it

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Posted 15 February 2011 - 09:20 PM

Hello,

Looks like we got the main infection. Let's run a few more scanners to catch any leftovers.

1.
Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

2.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
Posted Image
You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

3.
Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • Once the installation is finished, go here: Adobe Update Page and scroll down to UPDATES/PROGRAMS. From there download: Adobe Reader 9.3.2 update - multiple languages and save it to your desktop.
  • Double-click the file AdbeRdrUpd932_all_incr.msp on your desktop to start installing the update and follow the prompts.
  • Once the update is done click Exit.
Your Adobe Reader is now up to date!

Things to include in your next reply::
MBAM log
Eset log
A new DDS log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#7 ssaudek

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Posted 16 February 2011 - 11:04 AM

Fireman,

The machine seems to be running fine now. Attached is the MBAM log and a new DDS log. The ESET ran but I couldn't find a log -- but the screen indicated that nothing was found in the scan.

Please let me know if you see anything in the attached files.

Thanks,

Steve

Attached Files



#8 fireman4it

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Posted 16 February 2011 - 11:51 AM

Hello, ssaudek.
Congratulations! You now appear clean! :cool:

  • Go to Start -> Control Panel -> Network and Internet Connection ->Network Connections.
  • Right-click your default connection, usually Local Area Connection or Dial-up Connection (if you are using dial-up), and left-click on the Properties option.
  • Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says "Obtain DNS servers automatically".
  • Click OK twice.
  • Go to Start -> Run...
  • In the Open: field type cmd and click OK or hit Enter.
    This will open a Command Prompt.
  • At the DOS prompt screen, type in ipconfig /flushdns and then press Enter (notice the space between "ipconfig" and "/flushdns").
  • Exit the Command Prompt.
  • Reboot your PC


Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".




Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.



Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#9 ssaudek

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Posted 16 February 2011 - 04:08 PM

Thanks so much, Fireman - you were extremely helpful!

Over and out,

Steve

#10 fireman4it

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Posted 16 February 2011 - 04:39 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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