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Win 7 loosing internet connection


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#1 jmtjet

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Posted 15 February 2011 - 08:49 AM

My Windows 7 Home premium keeps loosing my internet connection. I'm on Time Warner roadrunner high speed cable internet. The other computers in the household do not loose their connections, just the Win 7 one. I can reestablish the connection by doing a reboot or working through the network connection wizard. But, it's a pain in the butt to stop and reboot or spend 15 minutes working through the wizard. My computer is home built(me)with an athlon CPU and 4 megs of RAM. I have 2 other hard drives in this computer with other operating systems on them, Windows XP and Linux(Ubuntu)they do not drop the connection, just the Win 7 drive. Any idea as to what is causing this problem?

Additional info: My browsers are Firefox, IE, Opera and Chrome. This happens about two or three times a week. Thanks.

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#2 Allan

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Posted 15 February 2011 - 08:52 AM

Ethernet cable or wireless? If wireless, is it an internal card or usb?

Edited by Allan, 15 February 2011 - 08:53 AM.


#3 jmtjet

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Posted 15 February 2011 - 10:19 AM

Thanks for the reply. It's on an cat 5 cable directly to the cable router. I have an internal card, have to check for the make and model. The other OS's on the card do not drop their connection, so I didn't think it was a problem with the card.

#4 lovelylis

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Posted 15 February 2011 - 10:31 AM

happens to me all the time too with windows 7. my laptop is wireless but my router is about 3-4 ft from me at all times....

#5 Allan

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Posted 15 February 2011 - 11:19 AM

Thanks for the reply. It's on an cat 5 cable directly to the cable router. I have an internal card, have to check for the make and model. The other OS's on the card do not drop their connection, so I didn't think it was a problem with the card.


Do you have Bonjour installed? If so, disable the Bonjour service (or uninstall Bonjour) and let's see if that helps.

Also, do you have the correct chipset / smbus driver(s) installed? Please check and make sure.

Edited by Allan, 15 February 2011 - 11:21 AM.


#6 jmtjet

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Posted 15 February 2011 - 11:31 AM

Also, do you have the correct chipset / smbus driver(s) installed? Please check and make sure.


That's an idea, maybe an out dated driver for the card. I'll look into that and post back. Thanks.

#7 jmtjet

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Posted 15 February 2011 - 02:30 PM

OK, I let Windows update the driver for the Ethernet card. So we'll see what happens. <_<

#8 Allan

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Posted 15 February 2011 - 02:52 PM

No, don't do that. NEVER let Windows update the driver. Always obtain the driver from the website of the hardware manufacturer (in this case the Ethernet card mfg).




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