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How to identify malware, spyware and etc


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2 replies to this topic

#1 yapcheah

yapcheah

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Posted 15 February 2011 - 12:18 AM



I am not well-versed in computer, therefore I do need someone to help me to identify this log that Advanced System Care done on my computer which one is a malicious program and how to get rid of it.

Below is the log, thank you.

Logfile of Advanced SystemCare 3 Security Analyzer
Scan saved at 11:40:26 PM, on 2/14/2011
Platform: Windows XP (WinNT 5.1)
MSIE: Internet Explorer v8.0 (8.0.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Program Files\Google\Google Pinyin 2\GooglePinyinDaemon.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Google\Google Pinyin 2\GooglePinyinService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\IObit\IObit Security 360\is360.exe
C:\WINDOWS\system32\HPSIsvc.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AcroIEHelperStub - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Google Pinyin 2 Autoupdater] "C:\Program Files\Google\Google Pinyin 2\GooglePinyinDaemon.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_20) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} (Java Plug-in 1.6.0_20) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_20) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
O23 - Service: (Ati HotKey Poller) - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP SI Service (HPSIService) - HP - C:\WINDOWS\system32\HPSIsvc.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

Edited by Budapest, 15 February 2011 - 04:16 PM.
Moved from Introductions ~BP


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#2 SifuMike

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Posted 18 February 2011 - 10:23 PM

Hello yapcheah,

From this point on, please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Download Security Check by screen317 from here or here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.

************

Download CKScanner from here

Save it to your desktop. <=== IMPORTANT

Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify that the file is saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

************

Please download Malwarebytes' Anti-Malware from one of these places:
http://download.cnet.com/Malwarebytes-Anti...&tag=button
http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html
http://www.besttechie.net/mbam/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

************

Advanced SystemCare 3 and IOBit Security 360 is considered by most to be a rogue AV system :!:

http://www.systemlookup.com/search.php?type=filename&search=awc.exe&s=

http://www.spywareinfoforum.com/index.php?showtopic=126267

Although I don't know of it actually doing any damage to the system it
is purported to have stolen a lot of it's programming from MalwareBytes.

I neither trust nor want to do business with a company that would do these kind of things :!:

The installer of Advanced SystemCare is bundled with Yahoo! Toolbar

Click on start, then control panel, and then double-click on add/remove programs.
From within add/remove program uninstall the following by double-clicking on the following entry:
Advanced SystemCare 3
IOBit Security 360
Yahoo Toolbar



We use only the genuine Hijackthis by TrendMicro at this forum.
Please download and install the new version of Hijackthis

Note that it is unnecessary to uninstall the old version because the new one will be copied to a different folder.
Let it install in the default folder C:\Program Files\Trend Micro\HijackThis

Please post a fresh Hijackthis log.

Edited by SifuMike, 18 February 2011 - 10:27 PM.
typo

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#3 SifuMike

SifuMike

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Posted 15 June 2011 - 09:02 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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