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Explorer User Prompt/script Prompt Ie6


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#1 tessa

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Posted 17 December 2005 - 08:19 AM

Hello Everyone,

I am new and have had the horrible experience of getting inundated with ad/Spyware. My pc was running poorly. I saw an article on optimization. I did the opt. and installed Spybot-SD, Spyware, and Microsoft Anti-spyware and followed directions as the article suggested. I also ran the utils in admin safe mode.

My system is now cleaned up (no ad, malware, dialers, viruses) but there are a handful of sites that I can no longer access. When I open IE6 a dialog box pops up called explorer user prompt with the message script prompt with a long black bar. When I click ok, cancel, x, or try to close the browser it just freezes. The cpu usage jumps to 100%. I have to ctrl alt del to back out from the browser or if I keep clicking at close the browser crashes.

I reinstalled IE6 with no luck, messed with the IE security options, deleted all restricted sites, added the sites to the trusted sites, disabled all the three above mentioned anti-spywares, but still no luck. I enabled cookies on the privacy tab, java script, etc. in tools | advanced. I followed each anti-spywares instructions to recover files and turned off agents, etc. but still no luck. I am still locked out and cannot download. All the other sites are fine, it's just the ones before I ran the Spyblaster, etc. utils.

I am so frustrated. How do I fix this? I would really appreciate any advice at all! I don't know what else to do. Anyway, hello and thanks very much in advance everyone!!! I sure hope someone can help me, please..

I'm so glad to have stumbled across this forum, I have not been able to dig up much research to help.
I'm thinking one or another of the utils modified the list in registry.

Thanks again everyone,
Tessa

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#2 acklan

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Posted 17 December 2005 - 10:25 AM

Does this happen in Safe Mode with network support?
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#3 tessa

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Posted 17 December 2005 - 05:20 PM

Hi Acklan,

There is no internet connection in safe mode so I can't check the browser. What do you mean by w/network support?

-Tessa

#4 acklan

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Posted 17 December 2005 - 05:27 PM

When you boot to the Boot Menu one of the options should be Safe Mode with network support. What are your choices in Safe Mode?
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