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system tool scam PLEASE help


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11 replies to this topic

#1 mcconachie

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Posted 14 February 2011 - 10:11 PM

please help me, i stupidly fell for the system tool thing, i got scared because of all the pop ups saying my computer was infected. i have mcafee anti virus, but still believed it. so... i did the safe mode system restore thing and i downloaded the mbam thing from this site, it performed a scan and said no infections, does this mean i've properly removed it or is there something else i have to do? any advice greatly appreciated, but please bear in mind i am almost computer illiterate my ex used to do all the techy stuff and i dont know anything about computer systems.

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#2 boopme

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Posted 14 February 2011 - 10:23 PM

Hello did you follow our Removal Guide here Remove System Tool and SystemTool . There are important steps after MBAM at step 22.
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mcconachie

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Posted 15 February 2011 - 04:25 AM

thank u for replying, i am trying to download step 22 but after i click run then the black box comes and goes, the download doesnt appear? im getting very stressed!

thank u for replying, i am trying to download step 22 but after i click run then the black box comes and goes, the download doesnt appear? im getting very stressed!

#4 mcconachie

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Posted 15 February 2011 - 08:25 AM

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5765

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

15/02/2011 13:16:23
mbam-log-2011-02-15 (13-16-23).txt

Scan type: Full scan (C:\|)
Objects scanned: 217438
Time elapsed: 21 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

this is what shows from the last full scan i did in safe mode, any advice greatly appreciated, very worried

#5 boopme

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Posted 15 February 2011 - 10:55 AM

So you're saying you could not edit the HOSTS file?

Here's another way Windows 7 Edit the Hosts file

Also run.. SAS as it should help,either before or after the edit step.

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 mcconachie

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Posted 15 February 2011 - 02:40 PM

hi, thanks for your advice and your patience, i did the superantispyware as you advised, however when i click alt then tools (for the host thing) it doesnt have folder options. i dont know why this is? i saw an option to restore internet explorer to factory settings, should i just do this instead or would it not help? it says i should only do this if my browser is unusable, it is usable im just worried the system tool thing is still lurking somewhere.

#7 mcconachie

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Posted 15 February 2011 - 03:11 PM

i forgot to add this is the log from superantispyware scan
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/15/2011 at 07:05 PM

Application Version : 4.48.1000

Core Rules Database Version : 6403
Trace Rules Database Version: 4215

Scan type : Complete Scan
Total Scan Time : 01:15:25

Memory items scanned : 779
Memory threats detected : 0
Registry items scanned : 8310
Registry threats detected : 0
File items scanned : 85044
File threats detected : 113

Adware.Tracking Cookie
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\sheryl@atdmt[1].txt
ec.atdmt.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
gw.callingbanners.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
media1.clubpenguin.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
s0.2mdn.net [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
secure-uk.imrworldwide.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
spe.atdmt.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
tracking.onefeed.co.uk [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
www.naiadsystems.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
www.sextube.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
www.watchgfporn.com [ C:\Users\sheryl\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\XFXMQ6EY ]
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@192com.112.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@247realmedia[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@2o7[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ad.slutload[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ad.yieldmanager[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adbrite[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adecn[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adform[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ads.as4x.tmcs.ticketmaster[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ads.audience2media[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ads.bleepingcomputer[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ads.crakmedia[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ads.pubmatic[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ads.raasnet[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ads.watchmygf[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adserver.adtechus[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adserving.versaneeds[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adtech[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@advertising[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adviva[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@adxpose[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@apmebf[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@at.atwola[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@atdmt[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@audience2media[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@bs.serving-sys[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@buildabear.122.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@casalemedia[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@chitika[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@clickbank[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@collective-media[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@content.yieldmanager[3].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@counters.gigya[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@dmtracker[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@doubleclick[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@e-2dj6aekiskc5skp.stats.esomniture[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@e-2dj6wfk4chdjkhp.stats.esomniture[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@e-2dj6wgkyqocpacq.stats.esomniture[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@eas.apm.emediate[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ehg-dig.hitbox[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@fastclick[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@hitbox[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@imrworldwide[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@indoormedia.co[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@insightexpressai[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@interclick[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@invitemedia[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@kontera[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@legolas-media[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@liveperson[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@liveperson[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@liveperson[4].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@liveperson[5].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@media.pcadvisor.co[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@media6degrees[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@mediabrandsww[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@mediaplex[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@microsoftinternetexplorer.112.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@msnportal.112.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@msnservices.112.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@nickelodeonuk.112.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@partypoker[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@paypal.112.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@pro-market[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@questionmarket[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@r1-ads.ace.advertising[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@revsci[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@rts.pgmediaserve[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@ru4[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@server.iad.liveperson[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@server.lon.liveperson[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@serving-sys[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@specificclick[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@statcounter[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@stats.paypal[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@statse.webtrendslive[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@tacoda.at.atwola[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@tacoda[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@tescostores.122.2o7[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@track.adform[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@tradedoubler[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@trafficmp[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@tribalfusion[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@user.lucidmedia[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@vdwp.solution.weborama[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@weborama[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[3].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[4].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[5].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[6].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[7].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[8].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@www.googleadservices[9].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@xiti[1].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@yieldmanager[2].txt
C:\Users\sheryl\AppData\Roaming\Microsoft\Windows\Cookies\Low\sheryl@zedo[2].txt

Trojan.Agent/Gen-IEFake
C:\USERS\SHERYL\APPDATA\LOCAL\TEMP\RARSFX0\H\IEXPLORE.EXE
C:\USERS\SHERYL\APPDATA\LOCAL\TEMP\RARSFX0\PROCS\IEXPLORE.EXE

Trojan.Agent/Gen-IExplorer[Fake]
C:\USERS\SHERYL\APPDATA\LOCAL\TEMP\RARSFX0\NIRD\IEXPLORE.EXE

Trojan.Agent/Gen-PEC
C:\USERS\SHERYL\APPDATA\LOCAL\TEMP\RARSFX0\PROCS\EXPLORER.EXE

#8 boopme

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Posted 15 February 2011 - 03:19 PM

OK, are you still rdirecting?

We can do this Online scan and maybe get around this.
Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer,Opera or Firefox to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mcconachie

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Posted 15 February 2011 - 03:38 PM

when you ask is my computer still redirecting do you mean redirecting me to other sites? because it isnt doing that anymore, it seems fine, all the system tool stuff has disappeared and i can click the things i was prevented from clicking on before when it was still there, internet speed is back to normal also. do you think i need to continue with the scan?

#10 boopme

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Posted 15 February 2011 - 03:48 PM

Well sounds like yoou are clear of it.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 mcconachie

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Posted 15 February 2011 - 03:56 PM

aww i hope so!! i have been scanning and checking and deleting etc since 11pm last night, only had 3 hours sleep and im shattered. thank you for all your help, if it wasnt for you i would've chucked the computer out the window by now. :)

#12 boopme

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Posted 15 February 2011 - 04:23 PM

You're welcome. If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:
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